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Customer Reviews for Vissani 30 in. W Under Cabinet Range Hood in Stainless Steel

Internet #307656287

Model #QR272S

Store SKU #1003991576

  • Designed for outdoor vented (Ducted) installations only
  • Powerful 370 CFM motor and energy-efficient LED lighting
  • Includes 2 easy to remove dishwasher-safe hybrid baffle filters

Customer Reviews

  • 4.2
    out of 495 reviews
  • 60% recommend this product
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Showing 1-30 of 495 reviews
I like the sleek design. It works well in our...
I like the sleek design. It works well in our kitchen. The functionality is great.
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Excellent product, easy installation with two people. This item was...
Excellent product, easy installation with two people. This item was bought at the recommendation of the appliance associate and we are so glad we took her advice. Very satisfied.
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easy and economical
The BILT directions made this installation a snap.
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        • Verified Purchase
        Wrong size
        Found out after opening it that it was the wrong size. Returned it and bought another one larger. Since there was only brand on sale in the size I wanted, I had to buy it. So never tried this model or make.
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        Response from ManufacturerDec 22, 2022
        Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your comment. It is unfortunate that it is not the size you required. The exact dimensions are on the outside of the box on a large line drawing of the product. ConglomKB
        • Verified Purchase
        Just installed so we will see how reliable. Top vent...
        Just installed so we will see how reliable. Top vent is not centered, it if offset right so if you have a centered exhaust keep that in mind. Fan is noisy on high. Very sharp edges on the inside so wear gloves when installing.
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        Response from ManufacturerDec 21, 2022
        Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your comment. This range hood can be connected to a duct using any of the 3 available duct ports. Only one of the three ports (7” round port on top) is offset slightly to the side. The other two rectangular ports are centered. The slight offset of the round port is required in order to utilize a centrifugal fan configuration to maximize effective airflow. Unlike axial fans commonly used in low airflow range hoods, centrifugal fans are designed for high airflow, ducted applications where the exhausted air has to overcome the resistance generated by the ductwork. A noisy fan is indicative of a bent/damaged fan blade that can be rectified with a replacement fan blade. Gloves are recommended as per the manual. ConglomKB
        • Verified Purchase
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        This hood really pulls the smoke out of the kitchen....
        This hood really pulls the smoke out of the kitchen. Perfect!
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        • Verified Purchase
        Seems to do the job well!!...
        Seems to do the job well!!
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        • Verified Purchase
        Love this range hood. We needed something small that...
        Love this range hood. We needed something small that would work for our kitchen remodel. It looks great, works great as far as the fan suction, and is simple to operate.
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        • Verified Purchase
        Not Impressed
        We purchased this to go with a new cooktop. Not bad if using a rectangular duct but in my situation we needed the round duct. The hood did not come with a round butterfly damper which complicated the install and caused me to spend quite a bit more. After the install was done. while using it for the first time after only 30 minutes of use one of the bulbs went out. Changing the bulbs is not fun at all. For what I paid I expected a better design and easier use. Don't waste your money.
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        Response from ManufacturerDec 9, 2022
        Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your comment. Correct, the unit comes with a rectangle damper and a round adapter. you can use either. You can use the rectangle and transition to round vents with a 'boot' which is a aftermarket piece or use the round adapter and get a separate damper either in-line or one for the roof. The lights are a standard GU10 base lamp which should not fail so quickly. Please contact customer service 1-888-449-9197 Mon to Fri, 8:30 to 5 pm EST who will be happy to help you with this. ConglomKB
          Great looking range hood strong fans
          This looked great but be careful when installing as the inside edges are super sharp and the two of us installing did end up cutting our fingers doing so... wear gloves because this is definitely a two man install and more complex than shown in the video since the install screws attach inside before you cover the grease pan and before the two removable filters. We also had to splice a plug to the end of the power cable since the original range hood location had a plug outlet bedside the vent hood going into tge ceiling. When it was done, it looks and works great but know that installation is more complex than anticipated and is a two man process one to hold the unti up while the other screwing it up inyo the support brackets and the unit itself is heavier than the cheapest most basic entry level range hoods
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            very elegant item fits well...
            very elegant item fits well
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            Failed after 2 year
            Got this 2 year ago. It was pretty good, quite fan, and had a really good light. But the motor stopped working after 2 years, which is really bad for a product of this price. Home Depot and Vissani would not cover it as the warranty just expired. Really terrible product and service.
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            Response from ManufacturerNov 17, 2022
            Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your comment. 1 year warranty is a typical length for warranty in the industry for this type of product. If the warranty just expired around the time you contacted us that would be one thing, but after 2 years it is well beyond the warranty period. You can still get parts to fix your range hood and at a nominal cost as compared to retail prices by contacting customer service at 1-888-449-9197 between 8:30 am - 5 pm, EST, Monday - Friday. ConglomKB
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              • Verified Purchase
              Very easy to install and looks great!...
              Very easy to install and looks great!
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              • Verified Purchase
              yupper better than expected but a bit pricy. works perfectly....
              yupper better than expected but a bit pricy. works perfectly. installed easily as promised.
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              Response from ManufacturerOct 26, 2022
              Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your post. This range hood is designed in keeping value consumer in mind and at this time focusing on quality. ConglomKB
              • Verified Purchase
              Right side bulb would not consistently work. Troubleshooting bullet point...
              Right side bulb would not consistently work. Troubleshooting bullet point in the owner’s manual, red flag. Poor customer service from Vissani/Conglom in Canada, yes Canada. (Long story) Disassembled the switch/light panel. Found light socket brackets attached at an angle that would not allow bulbs to be removed. Made correction, bulbs can now be removed. Right side bulb spun in its casing. Bought new ones, so far so good. All other features appear to be on board, fingers crossed. Very Vissani/Conglom gun-shy at this point. Sent a detailed email to them 2 days ago, no response yet. 2-person min. install. This unit replaced a large over stove microwave/vent setup. Love the extra stove surface space. Had it not been for the way I was treated by the CSR at Vissani/Conglom and this lighting issue, this would have been a very excellent rating with kudos all around.
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              Although the dimensions on the box shows W=36" x D=7"...
              Although the dimensions on the box shows W=36" x D=7" (exactly what's needed), there are gaps for which I must add a half inch of material between the hood and the tile. Very disappointed that I have to do this.
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              Response from ManufacturerOct 25, 2022
              Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment. The actual height of the range hood is 7”. The width of the range hood is slightly undersized (35.9”) to provide a little bit of tolerance (0.1”) to make installation a little easier since it has to fit between wall cabinets. Please call us if you have any questions at 1 888 449 9194. ConglomKB
              • Verified Purchase
              1 found this review helpful
              Showing 1-30 of 495 reviews

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