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Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Jan 30, 2024
She’s Always happy… Always helpful… Always here.
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Recommended
Sep 22, 2023
Great customer service
Clean and kindvv. Oh. So
The s zy
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Recommended
Oct 10, 2021
Great Garden Products
I always like to get my gardening products at Home Depot.
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Recommended
May 6, 2024
great store
Great store, Great work staff.
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Recommended
Mar 12, 2024
A solid store
This is a gem among a sea of Home Depots.
Plenty of parking, carts in one place and always pretty well stocked.
They could use more fork lift drivers in the morning.
Management often greets customers and helps them out. I like that.
Thier pro sales desk is one of the best in the city.
Two Words Melissa Paterson, pro sales associate.
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Recommended
Feb 15, 2024
Good service and fair price
I bought a piece of 2/3”x4’x8’ oak plywood. The didn’t have any pieces already cut to that size so they cut a piece from a 4’x8’ sheet and charged $31 as their website listed. Two days later I needed another piece but this time was at a different store, Northlake, IL 60164. Northlake store was a nightmare, I waited over 30 minutes for the guy to cut the plywood even though the person I asked twice for assistance told me someone would help me shortly. Turns out the cut guy was at lunch 2/15/24. After the piece was cut, the checkout girl and manager wouldn’t sell me the 2/3”x2’x4’ oak plywood for their website advertised price of $29.99. They said I had to pay the full 4’x8’ sheet price of $87 or wait a week for them to order the piece. After nearly an hour, I left empty handed but with an overwhelming feeling of disgust and dissatisfaction. I’ve been shopping at that store for 15 years for remodeling projects but won’t be anymore.
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Recommended
Feb 4, 2024
Great Pro Desk !!!
Great pro desk. Day after day this groups showcase their knowledge snd desire to satisfy.
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Recommended
Jan 17, 2024
Excellent customer service
I purchased a Whirlpool Refrigerator with top freezer and the associate Bobbie Davis double checked all of the boxes for a great purchase.
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Recommended
Dec 12, 2023
WORK ON CUSTOMER SERVICE TRAINING
Walked up to the register to see the cashier on a private video call and never paid attention to the customer
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Dec 9, 2023
Great customer service
Everytime I come to this location the customer is exceeding great.
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Recommended
Nov 13, 2023
Great Materials
I purchase wood trimming and steel pools from The Home Depot. I love the fact that I can bring my measurements and cut the exact size needed.
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Recommended
Oct 26, 2023
GREAT EMPLOYEES LAMON & TABITHA
BOTH EMPLOYEES LAMON & TABITHA WENT ABOVE & BEYOND GETTING MY WINDOW ORDER PROCESSED IN SPITE OF THE FACT THAT THE COMPUTER WAS DOWN.
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Recommended
Oct 15, 2023
Best Customer Service
The kind folks at this store go the extra mile. Best Home Depot in the Chicagoland area!!
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Recommended
Sep 30, 2023
great help
George K was extremely helpful
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Recommended
Aug 16, 2023
Terrible service, crappy employees
Need help? Don’t come here
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Aug 14, 2023
My favorite home supply center
I always enjoy shopping at Home Depot, everyone is helpful and friendly.
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Recommended
Jul 25, 2023
The Excellent Brickyard Home Depot, Chicago
We have always been very satisfied with the personnel, the products, and the service at the Brickyard, Chicago.
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Recommended
Apr 18, 2023
GREAT COSTUMER SERVICE !!
Great Great Great costumer service! i was checked out by skyy , very friendly made sure i was satisfied and actually held a conversation with me ! would come again very satisfied with the store aswell very clean.
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Recommended
Mar 13, 2023
you need to know only this stores
its always full stock and they have everything what i need
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Recommended
Mar 2, 2023
GREAT PRICE!
Home Depot products are reliable and long lasting performance.
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Recommended
Feb 27, 2023
Great experience an Great help
Everything was good, if we needed help we asked an the staff was friendly throughout the whole place! An at check out Big Jay was so friendly an a great help when it came to helping us check out an apply for the credit card!! Definitely appreciated help!
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Recommended
Feb 9, 2023
Store was ok but Home Depot.com is HORRIBLE
Although I placed an order for an appliance online, I had to drive to the store for a 30 second refund transaction, I cancelled the order nearly two months ago. My credit card was required to process the refund. Extremely disappointed, after 20 years, I plan to cut ties with Home Depot.
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Sep 13, 2022
Entire store should be considered self service
If you want to shop at a store where no one is available/willing to help you, even though you see multiple employees chatting in the aisles and where you love waiting for a cashier to finish texting on her phone before she rings up your purchase, then this is the store for you. You’ve been warned.
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Sep 7, 2022
Poor customer service
This was a very bad experience for me, the store is always dirty, missing items and no one helps when you need help. Their employees are always on their phones and you can never find them if you need help with something. This is one of the worst stores in the Chicagoland area.
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1 found this review helpful
Sep 6, 2022
Cashier assistance
Im happy with Home Depot being friendly and helping me out.
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Recommended
Sep 5, 2022
Incredible Customer Service
Memorable experience with Alexander that is in a class of its own as I never had HD associate be this customer focussed. I was politely asked if I am in hurry and if perhaps he can page me or call when items are ready for pickup. When I arrived heavy Items were on a flat-cart. Afterwards Alexander offered to assist with loading.
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Recommended
Aug 21, 2022
The staff in the door department are awesom!
I have closer stores but the morning guy in the door department is very helpful and sincere, comes across as genuine.
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Recommended
Jul 20, 2022
Great store with friendly people
From the department team to the cashier I've been serve with concern and respect.
I've bought heavy item the dehumidifier and get a help for loading to my trunk.
I'm more then happy to make shopping in # 1903 Home Depot store.
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Recommended
Jul 20, 2022
Great customer service
Great customer service by Jay.
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Recommended
Jul 15, 2022
Worst customer experience ever!
From disgruntled employees, to inexperienced or care less managers the most unfriendly shopping experience.