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Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Jul 8, 2022
Great Store with friendly employess
If you ever need a Screen Door, please visit the store at the Brickyard, you will not have any regrets!
by
Recommended
Jun 22, 2022
Excellent Customer Service
Laura helped me compare the various different smokers and find a good one for a great price and warranty also went above and beyond to assist me in carrying my items to the cashier and load them to my car. Will definitely come back.
by
Recommended
Jun 21, 2022
Returns/Customer Service
I had the experience of which I never thought I would have from cashier Lavinia on 6/20/2022. I was in line to pay my credit card statement always have gone to returns to pay since all your other stores (Northlake, Broadview, Oak Brook and Niles) allow for credit card payments. I proceeded to tell her that I would like to make a payment her reply was “ I am only going to do this once sir, for returns are for returns not for making payments” I stated well it is easier for me and being that I am walking into the stores point of entry it only makes it easier for me to do that. “ her reply was “again returns are for refit or credit card payments”. I was a Home Depot associate for 18 years and we took pride in customer not giving the customers attitude. I asked her how long she was with Home Depot and she stated 10 years and yes I know it is a hard environment at times but with a unpleasant and unprofessional attitude like hers makes me think about shopping or paying my card payment at 1903
by
Jun 8, 2022
Great Sales Associate
Zenayda Vasquez, pro account Sales Associate at the pro desk is absolutely amazing. She is kind, patient, personable and knowledgeable. A true asset to the Home Depot Brickyard.
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Recommended
Jun 5, 2022
My go to Hardware and garden store
All things being equal, the service is always best at Brickyard Home Depot. Management is doing a great job! Even the bathroom is clean.
by
Recommended
May 2, 2022
Washer and Dryer Replacement
Unable to complete this review, products have not been delivered as yet. Delivery due 5/5/22
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Recommended
May 2, 2022
Go back to basics
1903 has been around a long time and Home Depot should go back to basics, great the customer, ask what they need don’t point or say it is in aisle 12, walk them to it. Like many other chains you have list your luster for the customer.
by
Apr 28, 2022
Actually found a store worth shopping in
I looked online for the product at this store and it was where the website stated. Then when I went to the cashier and was ready to pay with one of my other CC's she asked if I had a Home Depot CC and I do she said use it to save more money they have a promotion this month. I took her advice and saved more than $10 on this purchase it may not seem like a huge amount but every bit of money saved helps.
by
Recommended
Mar 22, 2022
Helpful employees!
Thanks to William from plumbing and the whole team for helping me find everything I needed to take care of a flooded basement.
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Recommended
Jan 20, 2022
Excellent Customer Service!
The manager Joe and the ladies in the kitchen remodel section went above and beyond to help me find and order cabinets for my kitchen project. Thank you so much for the amazing customer service!
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Recommended
Jan 5, 2022
Very clean and orderly
This store is clean and orderly. The employees were friendly and helpful.
by
Dec 17, 2021
Very helpful staff
All the staff members were extremely helpful in helping me pick out and locate items
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Recommended
Dec 8, 2021
The best HD in the area!
Been going to HD for many years on Elston & North only to recently find that the store manager, Joe, had been transferred. We'll let me tall you, I found him and the experience at the Brickyard HD is even better than the other store. Clean. Great stick. Friendly staff. Definitely will be back!
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Recommended
Dec 3, 2021
They have what I need
They are just about the only place you can walk into and get the soil I need.
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Recommended
Dec 3, 2021
Great store!!!
This is such a great store to shop in! I appreciate the help that I get from your employees!!!
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Recommended
Nov 30, 2021
Helpful staff
Helpful and friendly staff, This is the place to go if your looking for appliances
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Recommended
Nov 25, 2021
VERY HELPFUL
ALONDRA AND JOE WERE VERY HELPFUL
by
Nov 20, 2021
Paint
Excellent service in paint, David G was great. The front end needs some help tho!
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Recommended
Nov 5, 2021
This store has many options
Good prices and choices
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Recommended
Oct 28, 2021
Didn't honor price tag on terra cotta pot
Original tag said 29.99 but pot rang up at 37. Cashier said tag was for a different pot. Manager would not honor price.
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Oct 2, 2021
Professional
Every time I go there I have a pleasant experience
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Recommended
Sep 21, 2021
Gardening and home repairs products great for non experienced folks ok
I purchased a fully functional weedeater at this store its nice buy great product ok put together ready to go with instructions great buy thank you there should be more products ready to go and use for non experienced home care folks ok !!!!!!!!
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Recommended
Aug 2, 2021
found products i was looking for. Received assistance when i asked. the store was clean. Cashier...
found products i was looking for. Received assistance when i asked. the store was clean. Cashiers were freindly and helpful.
by
Verified Purchase
Recommended
Jul 26, 2021
Mary at service desk is extremely friendly and helpful, she took her time to help us get a good d...
Mary at service desk is extremely friendly and helpful, she took her time to help us get a good deal on some garden furniture. Thank you again!!!
by
Verified Purchase
Recommended
Jul 5, 2021
Great Staff! Thanks Dino and Kathy! Great products, prices, and customer experience!
Great Staff! Thanks Dino and Kathy! Great products, prices, and customer experience!
by
Verified Purchase
Recommended
Jul 4, 2021
I only needed a couple of specific items. Found them and checked out with the nicest check perso...
I only needed a couple of specific items. Found them and checked out with the nicest check person. She smiled and was very pleasant.
by
Verified Purchase
Recommended
Jun 26, 2021
The best store in my neighborhood
The best store in my neighborhood
by
Verified Purchase
Recommended
Jun 12, 2021
I was able to get over a hundred items very easily for a remodel... the cashier rang up everythin...
I was able to get over a hundred items very easily for a remodel... the cashier rang up everything with a smile. Great store.
by
Verified Purchase
Recommended
Jun 5, 2021
Isabela in the paint department. Hire more of her. A Saturday morning at the Home Depot is insane...
Isabela in the paint department. Hire more of her. A Saturday morning at the Home Depot is insanely busy. Isabela helped me find the right paint and accessories all the while making sure other customers were acknowledged and assisted. Her demeanor is professional but also warm and kind. I could tell right away that she cares about her work and strives to give it her best. I was in a bit of a rush so I didn’t get a chance to talk to a supervisor. I wanted to personally compliment Isabela. Leaving this review is the next best thing. Thank you, Isabela!
by
Verified Purchase
Recommended
May 26, 2021
We used the self check out and the person that was assigned was watching us like we are going to ...
We used the self check out and the person that was assigned was watching us like we are going to steal something. After we finished paying, she stopped us to check our receipt and check every item in our cart. Everything was paid and was on the receipt. She only did this to us and not the other customers. Is this standard procedure or she only did it to us because were Asian?