#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)494-0866
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8053 Challis Rd
Brighton, MI 48116
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Customer Store Reviews

  • 4.8 out of 541 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Help and Assistance
Walked in, immediately asked for help; associate walked me to the area and pointed out the various features - very knowledgeable - paid with no wait time - Was back in my car within 15 minutes total - great experience ( as always)
by
  • DIY
  • Recommended
Friendly
Store is great. Better than other locallocallocal home depots that I havehave visited around michigan. They do not carry as many soap ducts as I would have liked to seeseen.
by
    • Recommended
    Excellent experience in Appliances
    We worked with Lee to purchase all new appliances for our home. He was incredibly knowledgeable and was able to help us to decide what we needed and what the best products were for us. He knows absolutely everything there is to know about appliances- I 100% recommend going to him for any of your purchases!!
    by
      • Recommended
      Sales associate
      The sales associates are friendly and quick! There's plenty of helpful employees on the floor. They are polite and full of helpful information.
      by
        • Recommended
        Great Store, great experience.
        I really enjoy working with the folks a the Pro Desk. Very friendly, knowledgeable and helpful.
        by
        • Pro
        • Recommended
        Excellent service and they know their inventory!!
        I was helped by a cashier named Shelby. She couldn't have been more helpful! What a joy it was to interact with her. I had ordered online from Novi and their inventory was off so I didn't get one of the items I needed. I called Brighton, Shelby checked stock herself and pulled the item, had it waiting for me at the customer service desk when I drove from Novi to Brighton. My new store of choice is Brighton, even though Novi was a little closer for me. Shelby should be commended for her OUTSTANDING CUSTOMER SERVICE!! I am handicapped so it was a blessing for me that I did not have to retrieve the item I needed myself, one of the reasons I ordered online. Keep up the great work Brighton Store!!
        by
        • DIY
        • Recommended
        Thank You Brighton Home Depot for always being there when things @ my house break and the associates help me find the things I need to fix 'em
        Store is always well staffed and easy in/out @ check out. Friendly Store
        by
        • DIY
        • Recommended
        Special ordering new entry doors
        Our associate was very helpful in answering our questions and in showing us various options avaialble
        by
        • Pro
        • Recommended
        Love this store
        We love this store. When we need any help we know particular people in each department who are more than willing to help us and are very knowledgeable. We don't go anywhere else.
        by
        • DIY
        • Recommended
        Professional cashiers
        Once again, the cashier (this time it was Hannah) was helpful and very professional. The woman in the lumber dept could improve her customer relations skills.
        by
          • Recommended
          I have always had a good experence shopping at Home Depot. Many of the acciociates know me by name and all say hello and offer to help with anything I
          Home Depot is my favorite store. Most of the employees are very helpful.
          by
          • Pro
          • Recommended
          Everyone is so accomodating
          I look for particular people in the department i am visiting for their expertise.
          by
          • DIY
          • Recommended
          I have always had a good experence shopping at Home Depot. Many of the acciociates know me by name and all say hello and offer to help with anything I
          I always enjoy my daily visits to Home Depot. I always get help right away if I need it either finding products or loading my truck.
          by
          • Pro
          • Recommended
          Great store!
          This is my main store I would highly recommend it to anybody in the area!
          by
          • Pro
          • Recommended
          Appliance associate of the year!
          Lee in appliances; with 30 years experience can answer any question, he knows the all the appliances inside and out! Very helpful, never pushy. Answered all our questions, pointed us in the right direction. He is one of several associates that keep me returning to HD, hats off to Gene, Marcia, and Bill in customer service, Christina, Jay and Debbie in Pro service, Eddie in plumbing and Tony on nights. The whole team makes stopping their a pleasure!
          by
          • Pro
          Awesome store and staff!
          This store is always great, they beat the other stores in the area hands down. I don't shop anywhere else!
          by
          • Pro
          • Recommended
          great service as always
          Everyone at the Home Depot in Brighton is very knowledgeable. Christina is the best cashier in the store
          by
            • Recommended
            Excellent Service
            I was only in the store for a minute when a store employee approached me to help find an item I was looking for. She was knowledgeable and polite. The service was great a check out also
            by
            • Pro
            • Recommended
            Always meets my needs
            I have been shopping at the Home Depot for as long as I remember. The stores are always neat and clean and the associates are ALWAYS available and helpful to the point of calling other stores for the item I need and on very rare occasions not in stock. We just purchased the carpeting for our family room the associates in the flooring department went out of their way to be sure I found exactly what I was looking for, the entire experience was effortless and the installation was top notch. We love our carpet! Also, the prices for the majority of the items I need for my home from cleaning supplies to everything you could possible need for your home repairs to home decorating are very good and beat most other stores. Thank you,
            by
              • Recommended
              Flooring Experts
              So thankful for Barb's help!!! She knows her flooring well enough but what stands out more than anything is her kindness and willingness to help! Can't wait to get our new flooring installed ;)
              by
                • Recommended
                Great assistance at the Brighton Home Depot
                I was approached by an associate to see if I wanted to save some money. Of course I did. She was extremely knowledgeable and efficient in getting me checked out with my purchases.
                by
                • DIY
                • Recommended
                Always a great experience!
                I always receive the best associate services during my shopping at this Home Depot. I have never left disappointed.
                by
                • DIY
                • Recommended
                always a pleasant experience at this store
                The cashier at the pro desk where I normally check out is always very pleasant and friendly her name is Christina.souby
                by
                  • Recommended
                  Electrical Items
                  The associate in Electrical was very helpful in obtaining all items needed to install a dedicated 20A electrical outlet.
                  by
                  • DIY
                  • Recommended
                  Helpful Associate
                  I received very helpful advice from an associate in lumber with insulation.
                  by
                  • DIY
                  • Recommended
                  excelent shopping experience
                  I was greeted by the cashier Christina. Even though I knew where I was going, I was asked twice if I needed any help. When I checked out, Christina was friendly and efficient as always.
                  by
                    • Recommended
                    Great Customer Experience, Every Time!
                    Very Friendly Staff! They have everything you need to complete DIY projects at home. I recommend visiting Home Depot for all of your project needs!
                    by
                    • DIY
                    • Recommended
                    check out
                    Best check out experience every time over all the stores around
                    by
                      • Recommended
                      One of the Better Home Depot Stores
                      John Monroe at the Pro Desk is very knowledgeable about every aspect of home repair and home building. He can answer pretty much any of your questions and provide you with expert service. Keep up the great work 2724 Brighton and John Monroe!!
                      by
                      • Verified Purchase
                      • DIY
                      • Recommended
                      Best service....everytime
                      The staff at this Home Depot is by far the best I have seen. Every visit is a pleasure. Christina at the Pro Desk is awesome.
                      by
                      • Pro
                      • Recommended
                      Showing 1-30 of 541 reviews

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