Novi #2737

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(256)
4
(34)
3
(4)
2
(3)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (248)347-6746
Pro Desk: (248)735-6924
Tool & Truck Rental: (248)735-6930
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
47950 Grand River Ave
Novi, MI 48374
Upcoming Workshops

See What's Happening in Your Store

Your Local Ad

Weekly Ad Sneak Peek Valid from 2020-06-012020-06-08 Shop Local Ad
  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

4.85 mi
  • 355 Haggerty Hwy
  • Commerce Township, MI 48390
6.34 mi
  • 39500 W 7 Mile Road
  • Northville, MI 48167
6.94 mi
  • 47725 Five Mile Rd
  • Plymouth, MI 48170

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Novi Home Depot, where you're our top priority. We're ready to help with your next project, big or small.

We pride ourselves on our ability to help you finish your project, everyday. From Husky storage to electrical supplies our team will take care of you. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At Home Depot, community involvement is important to us. We support Wixom Elementary School. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide a bustling environment mixing creativity and safety.

We're here to help, no project is too big or too small. Stop by and see us soon.

Your Novi Home Depot Store Team


Has COVID-19 impacted The Home Depot store hours?
We're temporarily adjusting store hours to better serve customers and communities in response to COVID-19. Please check your local store for the most current operating hours.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Novi hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.


CUSTOMER STORE REVIEWS

4.7

out of 5

308 reviews
5
(256)
4
(34)
3
(4)
2
(3)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 291 of 302 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Sarah, an store supervisor waited on my for an exchange. She was very helpful, easy to communicat...

5.0

out of 5

Sarah, an store supervisor waited on my for an exchange. She was very helpful, easy to communicate with and very friendly.

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I LOVE THIS STORE - BEEN SHOPPING THERE FOR AT LEAST 8 YEARS - THE EMPLOYEES ARE SO VERY HELPFUL ...

5.0

out of 5

I LOVE THIS STORE - BEEN SHOPPING THERE FOR AT LEAST 8 YEARS - THE EMPLOYEES ARE SO VERY HELPFUL AND PATIENT IN TRYING TO ANSWER YOUR QUESTIONS OF FIND THE BEST ITEM TO COMPLETE THE JOB YOU ARE LOOKING TO TACKLE

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Good store with friendly staffs.

5.0

out of 5

Good store with friendly staffs.

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Joel was by far one of the best people we have experienced helping us at a Home Depot!

5.0

out of 5

Joel was by far one of the best people we have experienced helping us at a Home Depot!

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Fantastic customer service in lumber department. Every time I go. This is my favorite Home Depo...

5.0

out of 5

Fantastic customer service in lumber department. Every time I go. This is my favorite Home Depot store.

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During this time of Covid-19 and social distancing, I have used the shop on line and pick up in s...

5.0

out of 5

During this time of Covid-19 and social distancing, I have used the shop on line and pick up in store option. THIS store has it down! That means the order was right, the employees were quick and kept their distance. A visit to a store not far from this one was not as successful. The employees there seemed 'lost' and unsure of themselves. I will come back to the NOVI store if I must.

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Visited the Novi location today to make a purchase. This was the best experience that I have had ...

5.0

out of 5

Visited the Novi location today to make a purchase. This was the best experience that I have had compared to any other locations that I have visited. Mike C. and Spencer were extremely helpful and a delight to be around.

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The Novi Home Depot that calls themselves "Your local hardware" on their website. If that were tr...

1.0

out of 5

The Novi Home Depot that calls themselves "Your local hardware" on their website. If that were true they would have helped a good customer last night. I went into the store to rent a drum sander for the evening. I planned to take the sander across town to a property I had contractors working at. Unfortunately I left my current drivers license at home. It was already late in the evening and contractors waiting on me for direction. There was no time for me to go home and get my current license. I did have my two previous drivers licenses in my wallet. I have been a resident of the area for over 20 years. They refused to rent the sander to me because I did not have my current license. I had a wallet full of credit cards (home depot included) as well as a pro xtra account. I have spent over 50K at home depot this last year on my account and my contractor's accounts. I politely told the manager all this. The tool counter guy said he could rent it to me if I could get my husband to find my ID and text me a picture. But, he then changed his mind when a line started to form in the Tool rental area. I guess it was now an inconvenience for him. I think it's bad business to send a good customer away because of a rule that doesn't make sense. It was critical for me to get the tool and get on my way. Time is money as they say. They knew it was me, my drivers license number is the same, even the police have been ok with taking my expired license when pulled over. If they were REALLY "Your local hardware", if they REALLY cared about their business customers they would have rented the tool to me and kept a good customer happy. Instead they brushed me off, like I didn't matter. I'm sure the manager could have allowed it and if he really couldn't ... then shame on Home Depot as a company. I will avoid Home Depot and advise my real estate clients to go elsewhere.

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