#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)360-0814
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5517 Urbana Pike
Frederick, MD 21704
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Customer Store Reviews

  • 4.6 out of 349 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (349)
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Showing 1-30 of 349 reviews
This store always has what I need
The people here are always nice and professional. they always have what I am looking for.
by
  • DIY
  • Recommended
Great shopping Experience!
The store is kept well, the associates are excellent and very happy to help. I visit this store just about every week.
by
  • DIY
  • Recommended
Helpful Paint Staff
The guys in the paint department were very friendly and extremely helpful! Great customer service!
by
    • Recommended
    Commercial Door Purchase
    Needed to buy 20 low cost doors for some temp walls we were building and the Pro Desk folks could not have been more helpful both on the phone and when I walked into the store. Way to go Frederick Home Depot!
    by
    • Pro
    • Recommended
    Great shopping experience when it comes to tools
    i like the tool department, the associates are very knowledgeable and friendly besides great deals, i love the Orange Boxes that you guys put on corners , with good deals like hammers , scissors etc.
    by
    • Pro
    • Recommended
    Great
    Helpful associates and easy layout!! As first-time homeowners we really appreciate the assisance with all projects big and small!
    by
      Best visit ever
      The garden cashier greeted me as I entered the outdoor area and when asked knew immediately which aisle the object I was looking for was located.
      by
      • DIY
      • Recommended
      Good experience
      The paint assoicate got me the paint I was looking for and I found the router bits I came in for.
      by
      • DIY
      • Recommended
      HD IS MY FAVORITE
      Employees are always eager to help! I'm always in and out with no lines..
      by
        • Recommended
        Fantastic that the web-site and store product available are linked
        The products I had researched on-line were available at this store, as the web-site had indicated. This saved me a ton of time. THANKS
        by
        • Pro
        • Recommended
        Great Sales Help
        I was in a big hurry, needed to get in and out of the store quickly. A sales associate helped me find the item I was looking for, I used the self check-out and was in and out of the store in no time at all.
        by
        • DIY
        • Recommended
        Wonderful Assistance
        The associates we great. They were there to help me out every step of the way. I did not have to run all over the store looking for the items I wanted. They were patient and understanding.
        by
          • Recommended
          EASY TO FIND
          MY FAVOURITE STORE FOR SPRING AND SUMMER ALWAYS VISIT THE STORE
          by
          • Pro
          • Recommended
          Great Customer Service
          Great atmosphere and professional assistance. Great Store.
          by
            • Recommended
            Superior Customer Service
            Ogden was courteous and helpful during my visit. Without his assistance, I would not have found the product that I was looking for. Also, Blue was extremely helpful at checkout. She offered to hold my items while I perused plants outside of the store.
            by
            • DIY
            • Recommended
            The most helpful emplyee that I have ever found JOSH RAMSES
            I am handicapped and I found an employee in the lumber department, His name is Josh Ramses, he helped me choose what lumber I needed for my project. 6 by 6 pressure treated lumber. When I asked him If he could cut it he said the regular saw would not fit that size but he would ask if he could a circular saw that they had in the back. After getting the saw from the back he had to cut the lumber four times and then finish the cut with a regular saw. He was smiling and happy all the time a wonderful employee. I will now only go to Home Depot for my supplies, because Josh Ramses and the wonderful way he treated me, above and beyond the call of duty.
            by
              • Recommended
              Clean and had associates to assist you
              The store was clean and the associate was very knowledgeable on where to find what we were looking for.
              by
              • DIY
              • Recommended
              Great store experience
              I was very pleased with the help I recieved as soon as I entered the store. As I had just gone through an operation on my back and I got lots of assistance with getting a riding cart to do my shopping.
              by
              • Pro
              • Recommended
              Use the mobile ap!
              The associates were helpful. We had a return and Jen was super. Our cashier, Anglea, told us about the mobile ap and showed it to us on her personal phone. For this store, as it laid out very differently, the mobile ap is a must! I will have it on my phone for my next visit!
              by
              • DIY
              • Recommended
              GREAT STORE HAD IN STOCK MY ITEM
              THE ITEM I WANTED WAS AVAILABLE AND EMPLOYEES WERE VERY HELPFUL. WAS A PLEASENT EZPERIENCE.
              by
              • DIY
              • Recommended
              Purchasing lawn supplies
              It was early on a weekday and the lawn section was deserted, expect for the cashier. There were several customers but the cashier was pleasant and directed me to the products I needed. The customer service at this location is outstanding and the staff are friendly and helpful. Being a newly widowed woman there are many things I have needed help with e.g., repairing my toilet handle and arm, products to improve my lawn and selection of other household product so. The staff work well together and are very helpful
              by
              • DIY
              • Recommended
              Great store with quality products
              I was happy with the items that I purchased in the Nursery section
              by
              • DIY
              • Recommended
              great washer buying experience
              sales associate was very helpful in price matching with Best Buy as well as giving me info on energy efficient products and rebates. made the whole experience smooth and easy.
              by
              • DIY
              • Recommended
              wonderful experience not just today, but everytime I'm there
              I bought a storm door in March, and the associates were helpful. They installed it for me and left my house as if no one was there. Today, May 8, I was told I was to get a small refund from an overcharge. It was only 14 dollars, but the point is that they could have kept the 14 dollars and never let me know, but they did let me know. How many businesses would do that?
              by
                • Recommended
                Awsome
                The people at this Home Depot were very helpful with my painting and plumbing projects. My son enjoys his building projects on the first weekend of the month. THANK YOU
                by
                • Pro
                • Recommended
                GREAT STORE EXPERIENCE!
                Our in-store experience, product availability, customer service and time at Home Depot was fantastic!!!!!! Everything was available and easily found with other ideas created while shopping here. My Wife and I will probably be back soon and often for all our needs. We like what we have seen in the gardening section!
                by
                • DIY
                • Recommended
                Good service
                I prefer to drive the extra 40 miles and go to Frederick HD than to any location in the Montgomery County area since MC stores are rude, incompetent and stores are very unclean.
                by
                • Pro
                • Recommended
                New Home purchases
                Everyone was very helpful and knowledgeable, we will return.
                by
                  • Recommended
                  Great store
                  the associates were helpful and friendly. i found the items i needed for my project.
                  by
                  • DIY
                  • Recommended
                  Fun spring day shopping
                  Plenty of outdoor and garden products in stock, and the lines moved quickly.
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 349 reviews

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