#1 Home Improvement Retailer

Germantown #2560

4.6

out of 5

91% of customers recommend this store
Rating Breakdown
5
(431)
4
(89)
3
(20)
2
(12)
1
(30)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5
The Home Depot
Contact Us
Main: (301)515-7944
Pro Desk: (301)515-3865
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
21010 Frederick Rd
Germantown, MD 20876

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

6.77 mi
  • 15740 Shady Grove Road
  • Gaithersburg, MD 20877
12.10 mi
  • 14000 Georgia Avenue
  • Aspen Hill, MD 20906
12.20 mi
  • 12087 Rockville Pike
  • Rockville, MD 20852

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Germantown Home Depot. We hope you'll come by and meet our team today.

Whether you're looking for Hampton Bay patio sets or lighting, your local hardware store has you covered. Our well-trained associates can help you find the products you need for your project. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the item you are looking for in our store.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete all types of projects.

We're here to assist you in every step of your project. Stop by soon.

Your Germantown Store Team


When does The Home Depot Memorial Day sale start?
The Home Depot Memorial Day savings event starts May 21 and runs through May 31 at our Germantown store. Whether you’re looking for a quick fix or starting a do-it-yourself project, we’re here to help every step of the way this Memorial Day. Enjoy savings on patio furniture and all the home furnishings you need. Put your landscaping skills on display with mulch and flower varieties perfect for any region. Take your home renovation indoors with deals on appliances, home decor and area rugs. Update the look of any room with paint and primer and complete the job with upgraded light fixtures. Visit today for everything you need to update your home this spring!

What Bathtub options are available to bath remodelers shopping at the Germantown store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and drop-in bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home

What types of grills are available at The Home Depot Germantown store this spring?
Choose from a vast selection of high-quality grills and smokers to take your backyard barbecues and pool parties to the next level. Treat yourself to an easy-to-use gas grill or fire up a pellet grill and serve your guests hot dogs and hamburgers loaded with chargrilled flavor. Our top-of-the-line smokers available in electric, charcoal, propane and wood pellet, and innovative Wi-Fi-enabled models − allow you to slow-cook baby back ribs and brisket to perfection. Don’t forget to complete your outdoor grilling station with essentials such as propane gas tanks, charcoal briquettes, smoking wood chips, grill covers, meat thermometers and more.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Germantown offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

582 reviews
5
(431)
4
(89)
3
(20)
2
(12)
1
(30)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5
91% Of Customers
Recommend This Store 513 of 562 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
i was able to find everything that i needed.

4.0

out of 5

i was able to find everything that i needed.

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The associates in this store are top notch, always courteous, professional and helpful. I will...

5.0

out of 5

The associates in this store are top notch, always courteous, professional and helpful. I will go out of the way to shop this store location.

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This is our go to store for our home improvement projects. We’ve always had a pleasant experience...

5.0

out of 5

This is our go to store for our home improvement projects. We’ve always had a pleasant experience and will not shop anywhere else! The employees are always helpful and items are simply to find.

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Associates, who work at the plumbing aisle, were unfriendly and unhelpful. When I asked for help ...

1.0

out of 5

Associates, who work at the plumbing aisle, were unfriendly and unhelpful. When I asked for help 2nd time to look for a product while he was placing returned items back to the shelves, he raised his voice and said he's looking for it. I'm not satisfied with this service. I wish Germantown HD have better employee training.

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Poor Customer service. Came to the store to buy some Weed and Feed for my lawn. I lined up then ...

1.0

out of 5

Poor Customer service. Came to the store to buy some Weed and Feed for my lawn. I lined up then pointed to one self-checkout machine to pay with cash. it did not work so I called for help. The lady came to help but did not work for her either. She then told me to wait and pointed me to another one. Again, the machine did not work. I then said I wanted to see a real cashier so I walked away from the self checkout area. The woman came to me and told me that I needed to line up. I said I already did and tried two different self checkout machines and they did not work so I wanted to see a person. She told me she did not want to be yelled at. I did not yell at her at all. I just tried to clarify that I did line up for my turn and did try two different machines. I've lived and shopped here so many times. Why does the customer service become so bad at this Germantown Home Depot these days? The manager should talk to his/her worker(s) about how to treat customers right.

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I have a friend that works at this store and he shared with me that this is the busiest store on ...

5.0

out of 5

I have a friend that works at this store and he shared with me that this is the busiest store on the East coast. I rarely have trouble finding what I need and when needed I order items online if they aren't in stock. While I wish the front of the store had alot fewer free-standing displays for various items, the store is organized and kept neat, especially being as busy as they are. I have no concerns with the store other then the free-standing displays up front. The staff overall does a great job and is friendly and helpful.

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It seems increasingly more difficult to find help in this store. Many of the younger employees se...

3.0

out of 5

It seems increasingly more difficult to find help in this store. Many of the younger employees seem to have an attitude and don't want to be bothered. I had one of your employees in the paint department look at me when I asked him where an item was and then looked away and kept straightening the drop cloths. He pointed after asking twice. I occasionally will have an employee ask if I need help and they go above and beyond and I will mention their name in surveys and reviews.

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I am happy with the service what I get today Daya was very friendly

5.0

out of 5

I am happy with the service what I get today Daya was very friendly

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