Reviews for Hammond,LA #347

Your workers staring around laughing and talking one on cell phone but when I asked for help to lift up a board they spread like ants then told me to go find a cashier and they will call someone they they went to the other side and kept talking . I had to get a customer to help me. The only positive experience was the check out cashier she was fast and efficient

This stores saw machines is always “Out of Order”. This is very inconvenient when you make a trip to buy lumber that requires cutting to fit into your vehicle. I understand this is a service that they don’t have to offer, but some people really rely on it. I just think it’s embarrassing that a corporate hardware store doesn’t have proper working saw machines, when that’s what they sell.

If you need assistance please request Mrs Pamela… she is extremely friendly and informative

When we moved here from California, we used both the Hammond and Covington store. Hammond was by far the better store. It was cleaner, the staff was much more helpful. They did not mind helping carry out our purchase to our car. Will continue to use the Hammond store.

The associate that I went & find had no ambition to help us my nearly 70 year old & myself loaded sheets of paneling on the cart we checked out at Pro Services and the cashier told me how lazy the lumber associates were she called for someone to come help us load no one came we loaded it ourselves! Very disappointed!!

On my last visit, I found that Home Depot associates have become far better and more knowledgeable than any of it's rival stores in our area.

Friendly and professional customer service.

Nakeya was very helpful and friendly.

SO FRIENDLY AND HELPFULL

NORMALLY I WOULDN'T FILL OUT THIS SURVEY BUT I WAS SO IMPRESSED BY PAMELA'S CUSTOMER SERVICE I FELT I OWED IT TO HER. SHE'S A JEWEL.

I almost always get very good assistance here.

Everytime I enter Homedepot there is friendly service, polite employees and there is always someone to help if you need it.

The nice and helpful staff at the Hammond Home Depot make it a pleasure to shop there! Keep up the good work!

Yesterday's in store purchase was very pleasurable. Even though the item I wanted was not available at the time, the employee helped me get it ordered with tentative delivery, which is totally acceptable and not too far off.

I always buy vigoro red mulch. It is always in stock at a good price and plenty of it. That help me keep my land scape looking very nice. The color stays for a full year.

I waited on hold for 45 minutes and NEVER was able to speak to a real person.

Horrible customer service, people working that seem to wanna be there and we’re not helpful complained and we’re down right now

I love the Hammond, LA store! I'm in there a lot and enjoy every minute I'm there; the employees are kind and actually help you find what you're looking for!

Was glad they had the refrigerator I was looking for.

Best people I have ever met , thank you !

Yes Good Store Nice Employees Hopefully My Stove will be Delivered Soon.... Please

This store is very clean! The employees are very friendly and love to greet you soon as you walk into their departments.

Nice friendly helpful in every way. Store is clean. The store need more handicap electric buggies available and more people to answer phone calls. The store displays are nice. There was a lady in the garden center I wish I could remember her name but very helpful to me and my husband helpius get water hoses and nozzles we needed so very friendly and efficient. She was tall about 40 or so had lots of tattoos and red hair so very very nice

store was bright and clean and associates were happy and energetic and extremely helpful.

Love my visits to the Hammond Home Depot. People are helpful and friendly. AND I did not have to search for someone to help me or answer my questions. The store is clean and well organized. This has become my "go to" store!!!!

The store located in Hammond, LA in my opinion has the best sales staff , customer service staff and management. I always receive excellent customer service, along with smiles and personnel going above and beyond every time that I shop. It is very refreshing to be genuinely greeted, and appreciated by the staff throughout the store. I have interactions with both assistant managers, Mike and Geoff and they are very professional, helpful and willing to go the extra mile to make sure that all customers are helped and appreciated! I really enjoy the experience of shopping at Home Depot. I enter the store with a smile and leave with a smile and a good feeling! Kudos to all of the staff for always being friendly and helpful !

I did not find all of the products that I was shopping for; however, assistance was readily available when needed. The store was more clean than would be expected in a supply store. The associates were very friendly and helpful during my shopping experience.

I always hate using “big box” stores, but I have to say the personal service I consistently receive at this store is always above my expectations!!! From picking out plants, making returns and checking out, to asking for specific help, or just getting directions around the store, every person is cheerful and happy to help!!! They make me think that they really like their job!!! Which is a big deal today, with all the people staying home because they make more on unemployment!!! They all get an A+ gold star from me!!! (Can you tell that I’m a teacher?)

I ordered cabinets that I waited patiently for. The day the store gave a possible arrival date I was very pleased.Since then I have called and called trying to find out where my cabinets are. I heard numerous excuses only to be told finally that they are lost. I asked about tracking. I was told there’s no tracking.How does that happen? I am very disappointed with this store.No employee tried to fix in my opinion the problem.Just got a flat out feeling from them that this was my problem and they were not going to fight for there customer. I will never shop at the Hammond,Louisiana store again.

I love the atmosphere there. Everyone is always willing to help.