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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
Jul 17, 2015
Awesome assistant
It was a good visit , especially the assistant . She is the best one there .
Her name is Rechel ,she is awesome
by
Recommended
Jul 15, 2015
I knew right where to go to get my item.
I used the website before I went, but I still asked an associate where to get the latex free gloves I wanted. He was very helpful and also helped someone else on that same aisle after me.
by
Recommended
Jul 14, 2015
Great store experience
While looking at an item in the clearance section was approached by an associate. There was no SKU or pricing on the item. The associate from building supplies went to get a price for the item. When he returned he discounted the item since it was in the clearance section. I was pleasantly surprised at the discount it was much lower than I had anticipated. The associate was very pleasant and very helpful.
Thank you for a great experience.
by
DIY
Recommended
Jul 12, 2015
Good store to shop for home products
The store was clean and staff were friendly and helpful. The products were easy to find.
by
Recommended
Jul 10, 2015
Always find what I need
Walked right in, found what I needed and made my purchase in less than ten minutes. Great service!
by
Verified Purchase
Pro
Recommended
Jul 10, 2015
AMAZING STORE REPRESENTATIVES!!!
Appliance Specialist, Irene Reinke & delivery drivers Mario & Jonathan are AWESOME!!! It is rarity these days to be given professional AND family oriented care by anyone in customer service. We need more people, like them, to be recognized as top customer service professionals. It makes a difference to have people who genuinely care about customer needs & extend themselves to help...WITH A SMILE! We've shopped at Home Depot for decades & this is THE first time, we've been treated with extra special care. We are thrilled with our purchase & plan more home improvement, because of their care. My family is truly grateful for their service & pray that Home Depot awards them for their excellence. THANK YOU!!!
by
Pro
Recommended
Jul 7, 2015
A Pleasure to Shop
I was shopping for paint and when I saw how many options I had, well I knew I needed help! The associate was knowledgeable, courteous and had wonderful suggestions for me.
by
Recommended
Jul 7, 2015
William made a great shopping experience.
Most of the time I run in and out with no one paying much attention. But the last two times I went to this home depot in IB, I found William, and he is the meaning of service with a smile. He makes me feel like going back to that store and not other ones.
by
Pro
Recommended
Jul 7, 2015
Friendliest people!
Every time we go to this Home Depot, there is someone available to help. The sales associates are knowledgable, get you the very best deals, and give good advice. I'm honestly not exaggerating. They also have awesome Imperial Beach polos and I want one.
by
DIY
Recommended
Jul 2, 2015
Excellent assistance
Sales associate offered to assist, listened to what I was looking for and pointed me in the right directions. I was out of the store in less than 10 minutes.
by
Recommended
Jul 1, 2015
Great prices and the best costumer service.
Irma, Rosa, and Elisa were extremely helpful and friendly. I saved a lot of money with their 4th of July sale and military discount. Thank you!
by
DIY
Recommended
Jun 26, 2015
too many things to buy
Everyone nice and helping trying to organize and be clean good atmosphere.
by
DIY
Recommended
Jun 26, 2015
Delightful
I love Home Depot ,the smell of sawdust is my favorite,they should bottle that scent and sell it. It is always very clean in this store. I get paint from there a lot and the gentleman who works there is super nice and very helpful.
by
Recommended
Jun 25, 2015
Imperial Beach store
the store was clean the associates available all the time.
by
Pro
Recommended
Jun 25, 2015
Cut Center help
I needed quite a few 2x4x12' cut in half 2 different times in one day. The associate that helped me both times was friendly and very willing to help. I have been to other Home Depot's were the associates were "annoyed" when asked to cut products. By providing this service it made my project much easier to complete.
by
DIY
Recommended
Jun 24, 2015
i have always enjoyed shopping at this store, especialy the garden and tool areas
the products are easy to find and I enjoy just roaming to see all the items
Please reconsider appliance insurance carrier. In the last three years, twice I did purchase HD appliance insurance and twice I did have set major backs at my rentals with the insurance carrier that HD offers. Immediately and with some type of extra premium, I did buy SEARS insurance for HD appliances. Right away, SEARS fixed the problems that the HD insurance carrier neglected to fix and hwere we are talking a wait of least 8 days for my tenants!
My recommendation to HD top management is to form an alliance with SEARS appliance insurance and offer SEARS insurance at the store to make customers. You can still make a profit from selling appliance insurance and yet have customer satisfaction a priority. We landlords depend on tenat happiness and satisfaction to buy your products get it!!!!!
Another issue. STOP moving products from shelve to shelve, isle to isle like COSTCO does. Time lost at your store, looking for last relocation of a product/supply I want, it is gold for the customer. We may be trying to fix a water leak, a gas leak and looking around for tghe neede4d supply is noty fun; your store is in some instances an emergency supply store and HD should be ready to accept the burden of being a 10% an emergency suplpy store. .
by
Pro
DIY
Recommended
Jun 22, 2015
Great Store
Clean store, friendly personal, great prices. I really recommend
by
Pro
Recommended
Jun 21, 2015
Great experience and professional associates
I had a great experience at Home Depot in Imperial Beach, CA today. I was able to work with an associate named Grecia, who once again was an amazing individual to work with and helped me out greatly. I worked with her previously about a week ago, and we had an order set to be picked up at a store in another state. For whatever reason, some of the items were shipped to my place in CA. I was so happy to see Grecia working today and she helped me fixed the situation. She took a couple hours out of her busy day to ensure that I got refunded and then placed the same order again while ensuring delivery was correct. She displayed a very professional demeanor and was very knowledgeable on how to fix the situation and ensure that I got what I needed. Thanks again for such a great experience!
by
Recommended
Jun 20, 2015
Love to shop Home Depot !
I usually shop the garden and houseplant area- beautiful healthy plants and nice selection. Associates are always helpful and easy to find !
by
Pro
Recommended
Jun 18, 2015
Excellent Service
All I did was bought the orange all purpose bucket! I use it for anything and everything. All the associates I came into contact with were extremely helpful.
by
DIY
Recommended
Jun 17, 2015
Home depot customer for life
Got help from an associate right away, rachel in hardware and the cashier yazmin were great.
by
Recommended
Jun 17, 2015
great store
Every time i need something for work or for my home i always go to this store.
by
Pro
Recommended
Jun 13, 2015
Stucco
I wanted premixed stucco. I did not want a fifty pound bag and have to mix it my self but I would like more than the quart size container of it for $8.78 It cost me $35.12 to fill a 12"x12" hole.
by
DIY
Recommended
Jun 12, 2015
Very Professional and Helpful
I was helped out by a store associate named Grecia, who couldn't have been more helpful and friendly. Her professionalism was impeccable and she was able to make my transaction easy. I greatly appreciate her help and I could tell she was very knowledgeable about her job.
by
Recommended
Jun 10, 2015
Great Experience!
The Spade Drill bits I needed were in stock. The sales associate at the self-chekcout was very helpful. I couldn't find the price of the drill bits on the shelf, so she helped me. She also helped me with the self-checkout as well. The store was clean, and the shelves were organized.
by
DIY
Recommended
Jun 9, 2015
Looking for a kitchen Faucet
William was a great help. I walked in the store not knowing where to go he approched me I guess because I looked loss. However, I explained to him what I was looking for and never left my side until the I was satisfied.
by
Recommended
Jun 8, 2015
my overall experience was excellent
I found associates to be very helpful and knowledgeable. Store was very clean. when I am thinking about having a project done I always go to home depot and talk to the associates about material and complexity of project, they always helpful and give me great advise that I need to know before undertaking a project.
by
Recommended
Jun 7, 2015
My favorite Home Depot
I'm a bit of a Home Depot junkie, and I've been to many different store locations, and this store is one of the best. Very helpful and knowledgeable associates and the management does a great job of being well staffed for even the busiest weekends
by
DIY
Recommended
May 30, 2015
Very well organized
It took me no longer than 5 minutes to get in and get out, everything is so neat and organized. Highly recommend this place especially the garden section.