#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)368-1114
Tool & Truck Rental(410)368-1110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3750 Commerce Dr (lansdowne)
Halethorpe, MD 21227
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Customer Store Reviews

  • 4.6 out of 528 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (528)
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Showing 1-30 of 528 reviews
The Pro Desk staff and employees throughout the store are professional and knowledgeable. I will ...
The Pro Desk staff and employees throughout the store are professional and knowledgeable. I will continue to shop at this store and recommend it above all others.
by
  • Verified Purchase
  • Recommended
Clean Store with knowledge employees
Clean Store with knowledge employees
by
  • Verified Purchase
  • Recommended
We sure wish the hot dog man was back at your locations.
We sure wish the hot dog man was back at your locations.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Forklift operator saw me standing in an aisle searching for a product, and she asked me if she co...
Forklift operator saw me standing in an aisle searching for a product, and she asked me if she could help me to find something. I described what I was looking for, and she walked me over to where it was located. Yay! I noticed a marked difference in the friendliness of in-store employees on this visit vs. past visits. Also yay!
by
  • Verified Purchase
  • Recommended
The people are the difference.
ThIs store normally has pretty good inventory but the difference is the staff. They help you and seem to care, almost like it's their job...
by
    • Recommended
    The store is exceptional everyone is very helpful and the Pro Desk team is knowledgeable and effi...
    The store is exceptional everyone is very helpful and the Pro Desk team is knowledgeable and efficient. I believe everyone who visits the store will find everyone to be very helpful and professional.
    by
    • Verified Purchase
    • Recommended
    We are doing a full house renovation project so we are at this store weekly. The store is always...
    We are doing a full house renovation project so we are at this store weekly. The store is always clean, well stocked and each department has pleasant, knowledgeable associates who are interested in your project and eager to help you make it happen.
    by
    • Verified Purchase
    • Recommended
    We recently used this store for our kitchen remodeling design. They have great kitchen designers...
    We recently used this store for our kitchen remodeling design. They have great kitchen designers. I would highly recommend them. The only reason I didn't give this store 5 stars is I feel their showroom pieces could be more up to date and we couldn't compare sample cabinet pieces with sample granite/quartz pieces that were located in the same general area because both were attached to a wall and couldn't be moved.
    by
    • Verified Purchase
    not different from other home depot store, if u like home depot, you will liek this store, if u h...
    not different from other home depot store, if u like home depot, you will liek this store, if u hate you will hate this one too. If they could have feedback boxes in store to evaluate individual staff, and tie bonus pay to top rating, that would be something, staff will have a greater incentive to provide top service, money talks. Right now, sometime u come across good people, sometime not soo good. it is solala
    by
    • Verified Purchase
    • Recommended
    Your cashier Carolyn was very sweet, happy and polite!
    Your cashier Carolyn was very sweet, happy and polite!
    by
    • Verified Purchase
    • Recommended
    Store opens early, which is perfect for me since I can stop in before work. Myself and my co wor...
    Store opens early, which is perfect for me since I can stop in before work. Myself and my co workers are there at least once a day. Everything is always in stock and easy to find
    by
    • Verified Purchase
    • Recommended
    love having this store so close to home
    love having this store so close to home
    by
    • Verified Purchase
    • Recommended
    store was clean, every associate was frendly and helpful.
    store was clean, every associate was frendly and helpful.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Above and beyond
    No matter what you're looking for and no matter who it is the associates go above and beyond to help you find it or help find someone who knows where exactly the stuff is located. I have never shopped at another store and I never will. This store is the best one I've been in
    by
      • Recommended
      the employees at this store are always friendly and very knowledgable , If they don't know someth...
      the employees at this store are always friendly and very knowledgable , If they don't know something they will find someone who does! Love this store.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Some very nice staff
      Some very nice staff
      by
      • Verified Purchase
      • Recommended
      Wonderfull experienced employee and clean,big and nice store.
      Wonderfull experienced employee and clean,big and nice store.
      by
      • Verified Purchase
      • Recommended
      I LOVE THIS STORE we spend a lot of time here for all our improvements
      I LOVE THIS STORE we spend a lot of time here for all our improvements
      by
      • Verified Purchase
      • Recommended
      Knowledgeable employees, friendly. They helped me choose the correct product for the project. Lo...
      Knowledgeable employees, friendly. They helped me choose the correct product for the project. Love the outcome of the perfect bathroom walls which included drywall patching, painting and sealing.
      by
      • Verified Purchase
      • Recommended
      Alex and Shannon are the best associate they help you with anything concerning Hand-Cart and Reca...
      Alex and Shannon are the best associate they help you with anything concerning Hand-Cart and Recalls. I like this store. If its anything you need help with ask for them. And you will receive service.
      by
      • Verified Purchase
      • Recommended
      I have to be honest. I like going to the store. Everyone is friendly and willing to help. If t...
      I have to be honest. I like going to the store. Everyone is friendly and willing to help. If they can't do it themselves, everyone works diligently to get the right person for you.
      by
      • Recommended
      A 1 Service
      Ken and Moji in paint dept really delivery A1 customer service.
      by
        • Recommended
        great store and great employees
        very impressed with the overall appearance of the store and the helpfullness of ALL the employees and any given moment!
        by
        • Verified Purchase
        • DIY
        • Recommended
        Helped and served by most excellent Associate, Moji
        I'm originally from Pakistan. I own my restaurant very close to this Home Depot store.I am always in your store and buy all kind of stuff including paint Supply. in my recent visits I've met a very nice lady,name :"Moji" who works at the paint section.She's very helpful & friendly & smart & patient with excellent customer service. She spoke my language&helped me to find and buy everything in paint & other sections.but a impolite & scary woman works there named Nikol. I dont want her to help me.
        by
        • Verified Purchase
        • Pro
        • Recommended
        They help me to find it difficult item
        Excellent customer service so I need something very hard to find the call professional guy to help me
        by
        • Verified Purchase
        • Recommended
        BAD EXPERANCE
        Purchased custom window Was called to pick up order but was not told window was damaged Arrived to find window badly damaged Was told to go order new window 1 HOUR LATER AFTER NO MANAGER RESPONCE TO REORDER Unable to transfer funds to new window CREDIT ISSUED BUT TAKES 7 TO TEN DAYS Not enough money in account to reorder I cancled order and will take all my business to LOWES
        by
        • Verified Purchase
        • Pro
        Felt like I was being helped by family!
        I visited the Lansdowne, MD location on Wednesday evening, 9/28. I approached a sales associate named Bill and asked for some help with standing shower options. Bill was incredibly helpful, he went above and beyond. He asked me questions about my bathroom remodel and then proceeded with helping me make a full list of everything that I needed. He taught me about the differences in sliding glass doors, the different toilets, flooring options for the bathroom and so much more. I was so overwhelmed when I got in and he really helped me through this big bathroom remodel shopping list. He even went further and put the order together online and is having it delivered to me so I didn't have to try to load and fit things in my car. He was incredible, honestly, best customer service I've ever gotten in a hardware store. I asked for his business card and I know moving forward I will always contact him for his advice and shop with him at this Home Depot location. Bill- I really appreciate the time you took with me this evening. I'm so thankful for the experience and also for everything you've taught me about the products I've purchased. Home Depot is very lucky to have a great sales person who is as patient, approachable, and knowledgeable as you are! Thank you so much!!
        by
        • Verified Purchase
        • Pro
        • Recommended
        1 found this review helpful
        Great service
        Thank you for the excellent customer service.I will always shop here. today Moji treated me like I am a big time contractor. Thanks a lot. Will recommend thos store.
        by
          • Recommended
          1 found this review helpful
          Moji
          She is so nice. I will go back again when I need some. Thank you Moji
          by
            • Recommended
            1 found this review helpful
            Great Store
            The store is always clean, well stocked, friendly helpful employees who seem to enjoy working at this location.
            by
            • Verified Purchase
            • DIY
            • Recommended
            1 found this review helpful
            Showing 1-30 of 528 reviews

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