#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(334)274-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2312 Eastern Blvd
Montgomery, AL 36117
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Customer Store Reviews

  • 4.6 out of 448 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
EXCELLENT REPRESENTATIVES
EXCELLENT REPRESENTATIVES
by
  • Verified Purchase
  • Recommended
Home Depot and their contractors dropped the ball on my carpet installation . They were not sympa...
Home Depot and their contractors dropped the ball on my carpet installation . They were not sympathetic to the occasion at all .They called me after hours on Sunday scheduling an installation for 2 days later after the carpet was already 10 days late, then called after hours the day before the installation to cancel and reschedule for 12 days later,mind you my house is in disarray . My beds were already broke down and my excess furniture moved into the living areas of the house leaving us sleeping on the floor the night prior to install . The staff was very unprofessional and hostile . I thought highly of Home Depot . I plan to cancel my line of credit and go to Lowe’s . I Will not return to this location.
by
  • Verified Purchase
2 found this review helpful
The best "greeters" in the business who always welcome you in with a smile and kind words; I feel...
The best "greeters" in the business who always welcome you in with a smile and kind words; I feel like I just walked into a dear friend's house. The store is clean and the employees friendly. I love this place.
by
  • Verified Purchase
  • Recommended
The customer service upon entering and exiting the store is first rate. Everything on sale is us...
The customer service upon entering and exiting the store is first rate. Everything on sale is usually in stock unless sold out. The store is clean, well organized and customer friendly. All items on my shopping list were in stock.
by
  • Verified Purchase
  • Recommended
I was able to find the product I wanted and recieved the above average customer service I needed ...
I was able to find the product I wanted and recieved the above average customer service I needed in locating said item.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is by far the best run store in the metropolitan Montgomery area. The online inventory count...
This is by far the best run store in the metropolitan Montgomery area. The online inventory counts are accurate, customer service is better and what I need is usually in stock.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone is helpful and they KNOW WHERE to find what you need!!
Everyone is helpful and they KNOW WHERE to find what you need!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is always clean and orderly. ALL of the employees are friendly and helpful. They alw...
This store is always clean and orderly. ALL of the employees are friendly and helpful. They always have good selections and the employees are good about making suggestions when I am undecided.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
We always have a great experience when we are shopping at this location. Some of the associates t...
We always have a great experience when we are shopping at this location. Some of the associates that make Our time here are easier are Chaquita and Wes. They definitely go out of their way to help us get the items that we need and get out quickly so that we can go to the job. Excellent customer service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associates are very friendly and helpful. The store is very clean and organized. I am able to...
The associates are very friendly and helpful. The store is very clean and organized. I am able to find things I need and many more of unexpected Items.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The staff was very helpful at customer service for my on line order pick up
The staff was very helpful at customer service for my on line order pick up
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Product was easy to find
Product was easy to find
by
  • Verified Purchase
  • Recommended
keep up the good work.
keep up the good work.
by
  • Verified Purchase
  • Recommended
Wanda, Roland, Cole, and Will went above and beyond in their customer service and making sure all...
Wanda, Roland, Cole, and Will went above and beyond in their customer service and making sure all of our needs were met. This store is always clean, easy to navigate and employees are so helpful!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The service I got by Mark in lumber department was outstanding as ever. Alexadra, the cashier was...
The service I got by Mark in lumber department was outstanding as ever. Alexadra, the cashier was friendly and professional.
by
  • Verified Purchase
1 found this review helpful
My cashier was Lashanda and she was very friendly and efficient.
My cashier was Lashanda and she was very friendly and efficient.
by
  • Verified Purchase
  • Recommended
Do not order appliance from this location, unless you are ready for a zoo experience.
Do not order appliance from this location, unless you are ready for a zoo experience.
by
  • Verified Purchase
all of the customer service associates are friendly and very helpful...willing to always help cus...
all of the customer service associates are friendly and very helpful...willing to always help customers
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great Customer Service! Kitchen Designer Connel Towns was able to assist me with all my kitchen a...
Great Customer Service! Kitchen Designer Connel Towns was able to assist me with all my kitchen and bathroom needs.
by
  • Verified Purchase
  • Recommended
The store cashier, Alexandra, hold peoples places in line while they walk off to do other things ...
The store cashier, Alexandra, hold peoples places in line while they walk off to do other things and say that you need to do the good thing and let ladies go first
by
  • Verified Purchase
This store had what I needed in stock; but, it was slow in getting assistance while contemplaing ...
This store had what I needed in stock; but, it was slow in getting assistance while contemplaing a purchase of yard equipment. Probably need additional staff.
by
  • Verified Purchase
  • Recommended
this store was nice and clean. Everyone was so helpful
this store was nice and clean. Everyone was so helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great store
great store
by
  • Verified Purchase
  • Recommended
Great clean store with plenty of people to assist you!
Great clean store with plenty of people to assist you!
by
  • Verified Purchase
  • Recommended
Usually dread going to stores like these but they were friendly and willing to help. They also kn...
Usually dread going to stores like these but they were friendly and willing to help. They also knew something about the products in their department. I'll go back.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Their enter and exit rules are bull. They make you walk around the world to get out of the store...
Their enter and exit rules are bull. They make you walk around the world to get out of the store. I know of no other store that does this. It is very hard on older people
by
  • Verified Purchase
1 found this review helpful
Store associates are always helpful and friendly. Most importantly, the stock levels for this sto...
Store associates are always helpful and friendly. Most importantly, the stock levels for this store is usually sufficient for my general hardware product needs for the home and outdoors.
by
  • Verified Purchase
  • Recommended
Store was not clean or organized. Employees are rude and don't know what they are talking about. ...
Store was not clean or organized. Employees are rude and don't know what they are talking about. The chem out clerk was great and very kind.
by
  • Verified Purchase
1 found this review helpful
If you are in need of some people person customer service look for Enycia. She is a dynamic worker!
If you are in need of some people person customer service look for Enycia. She is a dynamic worker!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Overall during this time our nation is dealing with the Coronavirus everyone was very friendly & ...
Overall during this time our nation is dealing with the Coronavirus everyone was very friendly & helpful. They all had smiles on their faces & was extremely very helpful. We got amazing assistance when we entered the door. My husband & I was able to find excatly what we were looking for. The store was very clean
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 448 reviews

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