#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)685-5202
Tool & Truck Rental(205)685-5208
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3191 Pelham Pkwy
Pelham, AL 35124
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Customer Store Reviews

  • 4.8 out of 532 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (532)
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Showing 1-30 of 532 reviews
The store is very clean. Products are easy to find. I got assistance without even asking for help...
The store is very clean. Products are easy to find. I got assistance without even asking for help. The associates are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The Pelham Home Depot is always clean and well organized with helpful folks to assist you in any ...
The Pelham Home Depot is always clean and well organized with helpful folks to assist you in any way.
by
  • Verified Purchase
  • Recommended
The management team and associates at this store are top notch. I have shopped here for years wit...
The management team and associates at this store are top notch. I have shopped here for years with no issues. Recently, I had an issue with a product. I contacted the store manager and they replaced the product, and had it assembled and delivered to me. Way above my expectations! Do yourself a favor and shop here where you can be confident they stand behind their products 100% and truly care if you are a satisfied customer!
by
  • Verified Purchase
  • Recommended
Awesome services from the staff, they are also friendly and helpful. The store is clean.
Awesome services from the staff, they are also friendly and helpful. The store is clean.
by
  • Verified Purchase
  • Recommended
I have never seen spent plants here. everything is something healthy that you would purchase and ...
I have never seen spent plants here. everything is something healthy that you would purchase and take home and grow successfully . My family teases me that while other women are in the mall on Saturday morning, I am in HD with dirty fingernails and garden shoes. I like this store and my home store in Hoover. I have never met a nasty salesperson in either store. Cheryl and the other ladies and gents in the Garden Center are always helpful and upbeat. they help me to the car on days when arthritis has my hands swollen. Cheryl is quick to remind me of sales and greet me like and old friend. I love that fact that this HD has a scrap lumber section outside. I start most of my small building projects there.lol
by
  • Verified Purchase
  • Recommended
The manager at this store is amazing! Employees are very helpful, Sheryl in hardware will go abov...
The manager at this store is amazing! Employees are very helpful, Sheryl in hardware will go above and beyond to make sure you have what you need and see you are well taken care of!
by
  • Verified Purchase
  • Recommended
Kenny, in the paint department was extremely helpful!!!
Kenny, in the paint department was extremely helpful!!!
by
  • Verified Purchase
  • Recommended
Store employee's are so nice, helpful they go above and beyond to help.
Store employee's are so nice, helpful they go above and beyond to help.
by
  • Verified Purchase
  • Recommended
The only person I would recommend in this store is kathy. She is great and someone that really ca...
The only person I would recommend in this store is kathy. She is great and someone that really cares about you.
by
  • Verified Purchase
1 found this review helpful
Very fast and pleasant shopping experience!
Very fast and pleasant shopping experience!
by
  • Verified Purchase
  • Recommended
Drae and Darryl have this store rocking and they hire veterans which is awesome!!!
Drae and Darryl have this store rocking and they hire veterans which is awesome!!!
by
  • Verified Purchase
  • Recommended
Awesome experience here at a peak time of day. The employees had me in and out in no time at all...
Awesome experience here at a peak time of day. The employees had me in and out in no time at all and were very knowledgeable about the products I was looking for. I will definitely go back
by
  • Verified Purchase
  • Recommended
Great store. First time there. Associates were friendly and helpful. Associate in area I was shop...
Great store. First time there. Associates were friendly and helpful. Associate in area I was shopping in went above and beyond to find the item I needed because the one on display was slightly damaged.
by
  • Verified Purchase
  • Recommended
Today was an excellent experience. I had professional help in a prompt manner. I selected and b...
Today was an excellent experience. I had professional help in a prompt manner. I selected and bought a stove and was out of the store in about 20 minutes total. I had briefly looked online before arrival and identified a couple of models to examine. Not all of my experiences at home depot have resulted in such good service but today was great.
by
  • Verified Purchase
  • Recommended
Clean, well organized store Helpful, knowledgeable staff. Dog friendly!
Clean, well organized store Helpful, knowledgeable staff. Dog friendly!
by
  • Verified Purchase
  • Recommended
Fantastic selection of home renovation/remodeling items, and knowledgeable associates to help ans...
Fantastic selection of home renovation/remodeling items, and knowledgeable associates to help answer questions and offer solutions to problems. Store is clean and well-stocked.
by
  • Verified Purchase
  • Recommended
If you need paint mixed, this is the place to go - ask for Bob.
If you need paint mixed, this is the place to go - ask for Bob.
by
  • Verified Purchase
  • Recommended
Definitely the place to go when you're planning a remodel!!
Definitely the place to go when you're planning a remodel!!
by
  • Verified Purchase
  • Recommended
Bob (don't know last name) has been mixing paint for us for almost 20 years!! We are buying a lo...
Bob (don't know last name) has been mixing paint for us for almost 20 years!! We are buying a lot of paint for our project, and I can always count on Bob to offer suggestions -- great employee!!
by
  • Verified Purchase
  • Recommended
the cashier that I had, Shirley, was extremely nice and helpful.
the cashier that I had, Shirley, was extremely nice and helpful.
by
  • Verified Purchase
  • Recommended
I love this store because of the gracious employees and how nice the store is set up Thanks again
I love this store because of the gracious employees and how nice the store is set up Thanks again
by
  • Verified Purchase
  • Recommended
The store and the company are fine. The Product Protection company they use (Asurion) is crappy....
The store and the company are fine. The Product Protection company they use (Asurion) is crappy. They intentionally make product registration difficult to avoid having to live up to their obligation. They already have your money when you leave the store, so why should they care if it is extremely difficult to register your purchase. I will never buy another Asurion product protection plan again.
by
  • Verified Purchase
  • Recommended
Messy young ones playing while at work and customers Services was terrible
Messy young ones playing while at work and customers Services was terrible
by
  • Verified Purchase
1 found this review helpful
Got great assistance with item we were looking for. Cheryl at checkout was super friendly, effic...
Got great assistance with item we were looking for. Cheryl at checkout was super friendly, efficient and upbeat.
by
  • Verified Purchase
  • Recommended
Employees are always helpful. Cheryl is a great cashier!
Employees are always helpful. Cheryl is a great cashier!
by
  • Verified Purchase
  • Recommended
Is hard to find things that you are trying to buy and even harder to find someone to help you fin...
Is hard to find things that you are trying to buy and even harder to find someone to help you finding them.
by
  • Verified Purchase
1 found this review helpful
Best Home Depot I’ve been to
Best Home Depot I’ve been to
by
  • Verified Purchase
  • Recommended
Chris Ricafort did an amazing job designing my kitchen cabinets as well as explaining the whole ...
Chris Ricafort did an amazing job designing my kitchen cabinets as well as explaining the whole process!!!
by
  • Verified Purchase
  • Recommended
Not a ghost town, plenty of happy people to help you find what you need and what you didn't know ...
Not a ghost town, plenty of happy people to help you find what you need and what you didn't know you needed. Always clean and quick to checkout. Ample stock on hand.
by
  • Verified Purchase
  • Recommended
all the employee were friendly and helpful.
all the employee were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 532 reviews

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