Reviews for Uniontown #4172

The light worked but the fan didn’t and was so happy they replaced it with no problems

Home Depot in Uniontown is AWESOME! The staff are very helpful and friendly. The store is always clean and orderly.

You don't find the kind of service and knowledge about products that I received at the Uniontown Home Depot anywhere. They went out of their way to help me and find me the products that I needed.

Helpful employees ..eager to assist

I needed a appliance It was exactly where the website said it would be Time is money. I was in and out and on my way home

Our front door just came in , we are so excited. We have waited for a few months but it made it. Also when we bought the door, we needed our credit amount raised and was done within minutes

Every employee is knowledgeable and great help

Ken and Rudy went above and beyond. They helped me get a door tied on my roof and I made it home. From my understanding they don't even work in the department I was in. They work in home and garden. They are team workers, friendly and very helpful. Shout out to two great employees!

Store manager and associates are extremely helpful and walk you to products

I went to the store looking for clamps for a wood project I'm working on. The store had a wide variety to choose from. The staff is always fantastic. Very helpful and courteous.

The store is always clean, friendly staff and products work well for me. I always shop at this facility.

Friendly and helpful employees that go out of their way and department to help or find you help. Thank You for working

Associates smiled and asked us immediately if we needed any help. All the employees that we were in contact with were very pleasant and helpful from the 2 in the flooring dept. to the cashier, David. The store is very well organized and clean.

great store.. great people.. keep up the great work !!!

Very friendly and helpful staff every time I shop there!

Great customer service on a Sunday. Friendly smiles and a clean store. Many products to choose from

The salesclerk was very helpful in helping me find the shower head I wanted. Checkout lady Dodie was very curtious & friendly! The store was very clean & neat & well stocked!

The store team goes above and beyond for the customer, and they are all so very friendly!

I have had a very bad experience with a top name manufacturer, LG. Their customer service for this manufacturer was lousy at best. I called Uniontown store and was simply and kindly, by a human, connected to Chris the ASM. Chris listen to my frustration. This was the second time in less than 6 months I had the same problem with the same product. Chris assisted me to get a functional refrigerator. I was never looking for more than what I paid for and what I needed. Chris made that happen. Putting a face to the kind person on the other end of the line was amazing. Chris is truly an asset the should not be taken for granted.

This store had the friendly staff that you would like to see every where. Very helpful with anything you may need and a very clean store.

Store front properly presented and looks quite beautiful with all the flowers to choose from. Staff extremely helpful and courteous.

Saying I had an “experience” would be saying the least. I was waiting in line for an associate to check me out behind a few other people when a lady working from self-checkout signaled and suggested me and others to come over there to checkout, I was the only one to go. I had one quart of paint in my hand; so I assumed that would be simple and hassle-free purchase. I was led to the second self-checkout booth with an older associate named Barbie written on her orange apron. There were no other customers using self-checkout during this time. I explained to Barbie that I would like to do a price match to the same can of paint from a competitor. I had the qualifying competitors website with the product and price pulled up for her to see. (I had researched before entering the store to make sure Home Depot does this). Barbie asked me if this was online? I replied yes it is. She replied that they do not price match online orders, she said this in a way that she was brushing me off. I explained to her that it was available in store at that price at the local competitors store, she said she had to call, I assumed she meant the Home Depot manager or supervisor to get the price match approved. Barbie pulled out a little notebook and was flipping through pages for quite sometime, nearly five minutes. She then pulled out her personal cell phone to search for local competitors phone number and then called over to competitors store on Home Depot’s landline waiting on hold and asking for the paint department ALL of this while I’m standing there waiting for one quart of paint. After she heard what they had to say and it was confirmed that it was exactly the same exact thing I had shown her on my mobile device.... this was extremely belittling and felt like a total waste of what was nearly 15 minutes. She then scanned my quart of paint, clicked request help on the screen and scanned her ID badge and typed the price match in a matter of seconds. (Which all could of been done from the get-go) I thanked Barbie for the price match to which I did not receive a response back. I do not want this to be taken in serious matter towards this associate but there certainly needs to be some in-depth training on how to handle this situation appropriately, more efficiently for improving customer service and customer satisfaction.

Usually shop this store as closest to home Looking for porch railing, being a female had question about railings but no employee around to ask. Had to make another trip a few days later with friend of mine. Then he was not given veteran discount because no card even though his license states he is a VETERAN. Realize employees are hard to fine these days with a lot of people wanting to stay home and collect the extra unemployment bonus instead of working, hopefully people will realize they will eventually have to return to a job.

TODAY WAS A DAY WE NEEDED SEVERAL ITEMS AND EVERYONE WE RAN INTO WAS VERY HELPFUL. AND THANK YOU DAVE AND VINCENT FOR LOADING EVERYTHING AND RELOADING IT INTO OUR TRUCK. IT WAS REALLY APPRECIATED.

Mask wearing is not enforced and employees are not helpful. Cash registers are on the opposite side of the entrance.

Very pleased shopping there.They were helpful n friendly.

All the employees are very helpful and friendly. It’s hard being a widow and finding exactly what you need. I take a picture and these people walk me through what I need. Next will be varnish for my porch.

Friendly, helpful customer service.

They make you feel so happy from the time you walk in to the time you check out. Always willing to help you. Keep up the great work!!

The store is very clean,the associates are very helpful,and the products are fully stocked,and all moved to the front when low on stock,the products that are carried are of the best quality.im a contractor and tell every home owner of the top notch sales and service home depot has above all competitors.