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27.4 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Black Stainless

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
  • View More Details

Product Details

Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.
  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Bixby- Intelligent voice assistant allows hands free navigation
  • Recognizes users voice and provides personalized content
  • Adjustable Shelves Ideal for tall, oversized items
  • Large capacity to fit all your favorite foods
  • Fingerprint resistant finish
  • Click here to learn more about Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents


Dimensions: H 70.3, W 35.7, D 36.5



Depth (Excluding Handles) (in.)
Depth (Including Handles) (in.)
Depth (Less Door) (in.)
Depth With Door Open 90 Degrees (in.)
Height to Top of Door Hinge (in.)
Height to Top of Refrigerator (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (in.)


Appliance Category
Appliance Series
Samsung Family Hub
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Stainless Look
Color - Door Handle(s)
Fingerprint Resistant Black Stainless
Fingerprint Resistant Black Stainless
Color/Finish Family
Black Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Tier I
Freezer Capacity (cu. ft.)
8.3 cu ft
Freezer Door Type
Swing Door
Freezer Features
Adjustable Temperature Control, LED Light Type
Freezer Type
Bottom Door Freezer
General Features
Child Lock, Door Alarm, Interior Light, LED Light Type, Smudge-Proof
Ice Maker Features
Automatic Ice Level Control/Shutoff, Filtered Ice, Ice Maker, Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Installation Depth
Standard Depth
Number of Doors
2 Door
Number of Drawers
Single Drawer
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Deodorizer, Dual Evaporated Cooling System, Fresh Air Filter, Humidity Control, Humidity Controlled Crisper, LED Controls, Sabbath Mode, Self-Closing Door, Vibration-free Operation
Power Options
Product Weight (lb.)
183 lb
Refrigeration Dispenser Features
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Fingerprint Resistant, Water Dispenser, Water Filtration
Refrigerator Capacity (cu. ft.)
18.9 cu ft
Remote Access
Remote Access
Requires Hub?
No Hub Required
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Smart Home
Smart Home Enabled
Smart Home Protocol
Proprietary Protocol, Wi-Fi
Storage Features
Adjustable Door Storage, Adjustable Racks, Deli Drawer, Gallon Door Storage, Pizza Box Slot, Removable Shelves
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
27.4 cu ft
Voice Control Hub Required
Voice Control via Proprietary App
Water Filter Replacement Model#
Works With
Proprietary App, Ring, Samsung SmartThings

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

Q:How can I turn the icemaker off?
by|Nov 3, 2020
1 Answer
Answer This Question

A:  Hello, HDConsumer. Press and hold Ice Maker for more than 3 seconds to turn the ice maker off. ^Lo

by|Nov 3, 2020
    Q:how do I take apart freshner cover for cleaning ?
    by|Jan 27, 2020
    0 Answer
    Answer This Question
    Q:How do you change the water filter
    by|Dec 2, 2019
    1 Answer
    Answer This Question

    A:  Thanks for asking, Dragon! The following link has all you need to know about changing the water filter in the refrigerator: https://bit.ly/369blnR. ^Jecca

    by|Dec 6, 2019
      Q:DISCONTINUED?????? WHY????? I was about to purchase one... Samsung please give an explanation. WH...
      by|Sep 15, 2019
      1 Answer
      Answer This Question

      A:  Hi Lilian! I am showing that this model is still available through some retailers. You can use this link (https://bit.ly/2mht9vm) to locate a retailer with this model available. ^Jecca

      by|Sep 17, 2019
        Showing 1-4 of 48

        Customer Reviews

        4.3 out of 5
        • 4.3
          out of 91 reviews
        • 76% recommend this product
        Filter by:
        Showing 1-10 of 91 reviews
        Family Hub 28 CF Fridge
        [This review was collected as part of a promotion.] santa brought us this new refrigerator. so far, so great! loving our new fridge, with all it's fancy internet features and so spacious at 28 cf. this is a special fridge. get you one!
          • Recommended
          What can I say this refrigerator is a beauty and works awesome I’m in love with it
          What can I say this refrigerator is a beauty and works awesome I’m in love with it
          Response from SamsungFeb 3, 2021
          We're so glad you love it, Sandra. We appreciate your five-star feedback. Welcome to the Samsung family. Thanks! ^Shifa Samsung
          • Verified Purchase
          • Recommended
          Love the family hub. Great interior layout and functionality. Keeps vegetables fresh for longer p...
          Love the family hub. Great interior layout and functionality. Keeps vegetables fresh for longer periods compared to our previous Kenmore fridge. Have been using it for only 1 month but so far so good.
          Response from SamsungFeb 3, 2021
          That's our goal! To provide the best product and the best experience for you and your family! We're privileged to be a part of your home. ^Shifa Samsung
          • Verified Purchase
          • Recommended
          1 found this review helpful
          I am a techie and I love this refrigerator, all of the settings are accessed via the main display...
          I am a techie and I love this refrigerator, all of the settings are accessed via the main display, I can control my Ring security system, view a video feed from my door bell camera, surf the web and so much more. Oh and its not a bad fridge either, the flex-zone drawer is great for adding drinks, etc., the bottom freezer drawer is very spacious and adequate for a family of 3. Some folks stated that you can't fit a gallon of milk or cartons of juice without laying them on the side but there is a retractable shelf that you can slide back to make room for those items. I have also had no issues with the ice maker. Lastly I was pleasantly surprised that the finish is actually fingerprint resistant stainless steel. That's all, thanks for reading!
          Response from SamsungFeb 3, 2021
          I would like to thank you for the positive and detailed feedback. Samsung appreciates your loyalty. ^SuSu Samsung
          • Verified Purchase
          • Recommended
          3 found this review helpful
          Horribly difficult to clean.
          Something spilled between the shelves and I’ve tried every way possible to remove the glass tray to clean it and it’s impossible.
          Response from Samsung CaresJan 29, 2019
          Auroraop123, thank you for bringing this to our attention! We really appreciate your feedback. You deserve to get the best from your Samsung Fridge, and I want to help you do just that! Here is a link http://bit.ly/2RprNZr to download a copy of the user manual which contains steps on how to clean fridge. Thank you for being a Samsung customer! ^Cat
            Wow, what a fridge, we have never seen anything like it before in our lives!! We have had this re...
            Wow, what a fridge, we have never seen anything like it before in our lives!! We have had this refrigerator now for almost a month and can't say enough good things about it! We have never enjoyed a fridge so much!! A fridge is made to keep your food preserved, this fridge does that as well as creating a functional entertainment and organizational kitchen centerpiece!! Our old fridge was a French Door refrigerator and honestly we didn't like it, but this version has the "Flex Drawer" which we LOVE!!! I has it's own thermostat and is great for anything!! For us it's perfect for our kids to grab their own drink, yogurt or slice of cheese without needing a chair to climb up on! There are 3 separate thermostats to control 3 different areas of the fridge - Main fridge section, flex draw and freezer and you control all of these by the touchscreen. There is plenty of LED lights throughout the fridge which makes it nice and bright when looking for things! All the doors and drawers open very smoothly and easily, however you need to close them firmly they will not close on their own. If a door is left open you will hear a gentle musical sound to alert you. The water dispenser is touch activated with 3 options - water, cubed ice and crushed ice. There is no waste when it comes to space in the fridge! It seems larger than our last one and yet is the same overall size! Ice cube tray is very big which we love since our old one was smaller and we use to run out of ice all of the time! It is the quietest fridge that we've ever had you don't hear it running at all! The new black stainless finish is a dream!! I just love the way it looks in our black kitchen, it looks so smooth and sharp!! The touchscreen is both amazing and fun! While a computer on your fridge is unnecessary, it is an awesome feature if you have the money to spare! It includes many features and apps built in. My husband set up a Samsung Account, downloaded the Samsung Family Hub on his phone and linked his g-mail account in 15 minutes and just loves it!! We love the picture slide show feature so we can see our family photos rather than taping pictures to the fridge! We love the calendar app which helps us to stay organized (my husband can't wait for me to take down my paper calendar but I'm not there just yet!!) The sound system is of course not better than my Bose speaker but it's pretty good for a small speaker and it's perfect to just have a little music playing in the background while your working in the kitchen! It has a 3rd party music app included, as well as the ability to play music from your iphone library or you can link to Pandora. There are apps to take notes, set timers, plan meals, save and create recipes, make lists, search the web, check the weather, link to other smart devices, as well as use voice activated Bixby. Bixby is easy to set up and use and a nice "hands free" feature. It also has a Smart View feature with camera inside the fridge to see what's in the fridge from a location outside your home (like the store!) Many of these things are not necessary but they do make this a really fun focal point of your kitchen, which if you are like us we are always in!!!
            Response from SamsungFeb 3, 2021
            Hello Samsung friend, that is one of the great things about a new unit, all the awesome features. It seems like you are enjoying your unit and that makes us super happy! Thank you for being the best part of Samsung. ^SuSu Samsung
            • Recommended
            7 found this review helpful
            Great refrigerator for a growing family
            [This review was collected as part of a promotion.] This refrigerator is perfect for a growing family who requires space for weekly shopping trips and at times leftovers. This appliance is well designed with a two-drawer freezer on the bottom. Because there are two drawers it’s easy to see what you have or place more delicate items in the top drawer. The top French doors open to a large area with a well-designed interior with plenty of shelf door space. It’s easy to see and plan weekly meals. And yes, a large pizza box can easily be placed on any of the shelves. The flex drawer is great for party planning or pre-prepared meals for school or work lunches. There is so much technology incorporated into this appliance. The refrigerator is well lit by the led lighting and the cameras are helpful during shopping trips. Do we have any milk left? Did I remember to pull the steak out of the freezer? The tablet embedded in the door is great for a family to share schedules on the included calendar application and having Bixby available to add items to my shopping list or even to ask questions about recipes or anything in general. I have many times planned my weekend using the weather report I obtained from my refrigerator. This is a high-end appliance and one I will enjoy using for years to come.
              Awesome Fridge!
              [This review was collected as part of a promotion.] I replaced a 12yo model we had and wow, the 28cu. ft. was really needed for our growing pre-teen kids. This fridge is large and just barely made it through the front door. (I had to remove our front door so that it cleared) It was really easy to setup and works very well. It’s very bright inside with the LED lighting. The flex door comes in really handy for our deli meats and cheese. It makes it easier for the kids to make a sandwich without having to open the big door every time. It has a very deep freezer with plenty of room on the top drawer and has a door pocket for smaller items. The ice maker works and supplies the usual cubed and crushed ice and water. It doesn’t seem to take too much room in the fridge. There’s still plenty of space on the door with the ice dispenser for small items and the other door has gallon bins on them. We use the touch screen to make a shopping list that get's sent to my phone. It made my trip to the market so much faster since I didn't have to call my wife several times to ask what else was needed. She was able to update the list as I was on my way to the market. Another great feature is being able to look into the fridge (not the freezer) and see what you have inside while you’re out. The items I crossed off from my shopping list stay in a reminder list with expiration dates based on when I crossed it off. It sends me a reminder when certain products might be expired which is really cool. I’m able to play (Pandora and iHeart Radio) from it and stream the audio to my Bluetooth speaker. I can stream from my Samsung TV over to my fridge, for example, a cooking show that you had recorded on your DVR can be played back to your fridge. A feature that I also liked was that we can send notes from the screen, for example, I needed my son to do an errand and from my phone I wrote a message that came up on the screen on the fridge. My son also loves to draw pictures, so he is always drawing images on it. One thing that I noticed was that the front doors aren’t magnetic, so you can't stick anything to it, but the sides you can. For my kid’s accomplishments from school, instead of sticking them to the fridge, I take a picture of it and sent it to the fridge to display. I don’t have any real issues with it other than it leaves some finger prints and that sometimes I notice that the screen doesn’t time out and have noticed that it was on overnight. I guess time will tell if this will cause any screen burn in down the road.
                • Recommended
                Smart refrigerator!
                [This review was collected as part of a promotion.] I am in love with this fridge as its huge and has great features. I like how I can browse youtube on it or listen to music. I loved the Bixby feature which answers your questions. I have put up my pictures on the fridge which gives it a very customized feeling. I like how the storage is huge and love the deli tray as that where my chicken and meat goes. Only thing I do not like about this fridge as the French doors don't close on their own and we have to press the doors hard to shut it.Well at least there is an alarm when the doors are not properly shut so you know they didn't shut properly. I wish the door had more storage to keep the paper cartons of milk. There is not much place for high cartons or packages in the inside shelves. Overall I love product as it fulfills its purpose of a huge fridge and has lovely lcd features to use. Also we can download their app to see what is inside the fridge when we are out of home.
                Response from Samsung CareSep 13, 2018
                Hi there! We're glad you love your refrigerator. For any future concerns or questions, reach out to us via Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-SAMSUNG ^Lizzette
                  • Recommended
                  Our refrigerator was delivered yesterday and I love it, the lighting and flex compartment is great for dairy items, and it is really cools great, but most of all, for my husband is the digital screen, a computer, another fun toy for him!!!
                  Response from SamsungFeb 3, 2021
                  Congratulations MrsJ! I'm happy your refrigerator met all your expectations. We truly value your business!
                  ^Lizzette Samsung
                    • Recommended
                    1 found this review helpful
                    Showing 1-10 of 91 reviews

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