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Appliance Delivery & Installation

Appliance Delivery Done Right. Find Tips & Information for a Smooth Delivery Day
Appliance Installation Requirements
Basic hook up service does not include hook up or removal of built-in cooktops, wall ovens, drop-in appliances, range hoods and air conditioners. Commercial or built-in refrigeration (i.e. refrigerators with the compressor on top or over-sized units) cannot be installed, removed or hauled away. The installation must comply with local codes, or in the absence of local codes, with the National Fuel Gas Code and the National Electric Code.
Prepare for Delivery
Preparing for Appliance  Delivery

Home Delivery Checklist

Measuring for Appliance  Delivery

Prep Your Delivery Area

Choose a trusted installer from our network
Delivery Day Made Easy
Track your delivery when you text TRACK to 433768 and receive a link to your Delivery Tracker.
 Communicating With  Delivery Team

Open Communication

Appliance Installation

Safe Setup

 Appliance Removal

Clean Removal

Frequently Asked Questions

What do I need to do to ensure a smooth delivery and installation?

  • Verify that all appliance installation requirements have been met (including dimensions and necessary parts), there is a convenient and clear unloading zone, there is nothing restricting access to the installation area, and an adult 18 years or older is present at delivery time.

What if my new appliance is damaged or not working correctly at the time of delivery?

  • Make sure your appliance is examined and tested before the delivery agent leaves. If you notice any damage or your appliance is not working correctly, raise any issues at the time of delivery with your delivery agent. Any returns must be submitted within 48 hours of delivery.

What can cause my installation to be delayed or rescheduled?

  • The delivery agents are not licensed carpenters, plumbers or electricians. To ensure a successful installation, all electrical outlets, water and gas shutoff valves, and cabinetry must be available and compliant with appliance requirements and local codes prior to your delivery.

I want to have my frontload washer and dryer stacked to save space. Will the delivery agent install them that way?

  • Appliance stacking is available in some areas but is not included in the basic delivery rate. Any appliances that you wish to stack require a compatible stacking kit to be purchased at the same time as your order. Please contact our Appliance Support Hotline at 1-800-455-3869 with questions.

Does installation cover built-in appliances? 

  • Basic installation service does not include hook-up or removal of built-in cooktops, built-in wall ovens, drop-in appliances or range hoods. Commercial or built-in refrigeration (i.e., refrigerators with the compressor on top or oversized units) cannot be installed, removed or hauled away. If you would like to have a built-in appliance installed, please utilize our Pro Referral marketplace.

Will the delivery agents connect appliances to propane hookups?

  • No, gas appliances cannot be connected to propane and delivery agents are not licensed to install liquid propane.

What happens if I miss my delivery?

  • Please contact the Appliance Support Hotline at 1-800-455-3869 to reschedule your delivery. If you do not accept delivery within 30 days of the unit(s) arriving at the delivery facility, your order will be cancelled and any item(s) will be returned.

Appliance Buying Guides
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Appliance & Delivery Installation

Your home is ready for new appliances and The Home Depot is here to help. Our appliance delivery and installation team make it easier for you to upgrade the kitchen, laundry room and other living spaces.

Enjoy professional delivery and installation services on appliances. Delivery cost applied in cart.

We'll handle everything from delivery and uncrating to setup and connection of your new freestanding appliances. If you need additional appliance parts, we can bring them along. 

Once everything is completed, we'll also remove packing materials and make sure your home is restored to its original condition so you can get back to enjoying your new upgraded appliances. 

The Home Depot is your store for top brand appliances, delivery and installation. We’re committed to making your appliance buying experience simple, safe and hassle-free. 

Customer Service & Purchase Information: Qualifying purchases include: Refrigeration, Laundry, Dishwashers, Cooking appliances, HDPP in addition to Installation and Parts/Accessories that accompany Depot Direct purchases, floor care and clearance appliances.Haul away of old appliances at additional charge. Offer valid only at participating stores in U.S., Guam and Puerto Rico The Home Depot® stores and on select major appliance purchases on www.homedepot.com. Delivery fees vary by zip code. See Store Associate for further details.