Questions and Answers for EcoSmart ECO 8 Tankless Electric Water Heater 8 kW 240 V

A:  Hello, In order to best assist with your inquiry, please reach out to our Ecosmart Technical Support team at (877) 474-6473 between 9 A.M. and 5 P.M. EST, and one of our agents would be happy to assist. Isaiah

A:  Hello John, The water flow restrictor is to help ensure the optimal temperature output and overall performance of your tankless water heater. These flow regulators are installed on the outlet connection of your tankless water heater and limit the maximum volume coming out of your unit to a specified flow rate to prevent the exit temperature from becoming too cool. Isaiah

A:  Hello Mark, The exact sizing and model for your home would be best determined by view the sizing information provided on the associated Specification Sheet. That information will allow you to determine the best size for you based on the number and type of hot water access points within your home. Isaiah

A:  Hello Elizabeth, That would all depend on if your RV's electric system can support the electrical requires of the ECO 11. We would advise reviewing the electrical requirements of this model in the provided Specification Sheet. Isaiah

A:  Hello, The ECO-27 and its sister models are not Energy Star rated. Isaiah

A:  Hello Thomas, The ECO 18 requires two sets of Red and Black 8AWG with a ground for each. Isaiah

A:  Hello, The ECO-36 has an activation flow rate of approximately 0.3GPM. If your water flow rate is less than this level, your unit will not activate. Isaiah

A:  Hello Zach, In preparation for the installation of a tankless water heater, you must be sure you have the appropriate power supply, water connections, and mounting location. For further requirements, we would advise you to consult your local plumbing code and/or city hall plumbing requirements. If you have questions, feel free to reach out to our Technical Support team at (877) 474-6374 between 9 A.M. and 5 P.M. EST, and one of our agents would be happy to assist. Isaiah