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Internet # 203316218

Model # ECO 27

Store SKU # 1000017272

ECO 27 Tankless Electric Water Heater 27 kW 240 V

$545.45
Buy 3 or more $490.91
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  • Share the warmth with endless hot water for the whole home
  • Water heater requires three 40 AMP double pole breakers
  • Installation available in most areas – Call 1-855-400-2552
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Product Details

About This Product

Upgrade your home with this EcoSmart ECO 27 Electric Tankless Water Heater. This tankless hot water heater is great for apartments, condos and townhomes. The compact tankless unit can provide 2.7 to 6.5 gallons-per-minute depending on the inlet water temperature. To select the best solution for your hot water needs, please refer to the electric tankless water heater sizing guide. With EcoSmart you will be happier knowing the warm water you expect is available endlessly, consistently, and on-demand, allowing you to reduce your water and energy waste. Now that feels warm all over! EcoSmart - Sharing the Warmth.

Highlights

Product Information

Internet # 203316218

Model # ECO 27

Store SKU # 1000017272

Specifications

Dimensions: H 17 in, W 17 in, D 3.75 in

Dimensions

Product Depth (in.)

3.75 in

Product Height (in.)

17 in

Product Width (in.)

17 in

Water Connection Size (in.)

3/4 in NPT

Details

Amperage (A)

113 A

Application Type

Residential

Electricity Phase

Single Phase

Finish Family

White

First Hour of Delivery (gallons/hr)

316

Flow Rate @ 35°F Rise (gallons/min)

5.27 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

4.1 gal (US)/min

Flow Rate @ 55° Rise (gallons/min)

3.35 gal (US)/min

Flow Rate @ 65° Rise (gallons/min)

2.84 gal (US)/min

Fuel Type

Electric

Heat Exchanger Warranty

Lifetime

Indoor/Outdoor

Indoor

Maximum Temperature (F)

140 F

Minimum Activation Rate (gpm)

0.25

Minimum Temperature (F)

80 F

Number of Elements

3

Number of Showers

1-2

Pack Size

1

Product Weight (lb.)

14 lb

Required Volt Connection

240 volt

Returnable

90-Day

Uniform Energy Factor

0

Water Heater Features

Wall Mounted

Wattage (watts)

27000 W

Warranty / Certifications

Certifications and Listings

CSA Listed, ETL Listed, UL Listed

Labor Warranty

No Warranty

Part Warranty

Lifetime

Questions & Answers

829Questions
caret
Q:Is the Eco-11 big enough for a 2 bath house
by|Apr 20, 2024
0 Answer
Answer This Question
caret
Q:Will this work in an RV?
by|Apr 13, 2024
1 Answer
Answer This Question

A:  Hello Elizabeth, That would all depend on if your RV's electric system can support the electrical requires of the ECO 11. We would advise reviewing the electrical requirements of this model in the provided Specification Sheet. Isaiah

by|Apr 15, 2024
    caret
    Q:Is the Ecosmart Model 27 (or other models) rated with an Energy Star label?
    by|Apr 3, 2024
    1 Answer
    Answer This Question

    A:  Hello, The ECO-27 and its sister models are not Energy Star rated. Isaiah

    by|Apr 5, 2024
      caret
      Q:The photo shows 2 #8 wires two each 40 Amp Circuit My ? is do I need a white and or ground wire to each circuit?
      by|Mar 29, 2024
      1 Answer
      Answer This Question

      A:  Hello Thomas, The ECO 18 requires two sets of Red and Black 8AWG with a ground for each. Isaiah

      by|Apr 8, 2024
        Showing 1-4 of 829

        Customer Reviews

        4.2 out of 5

        • 4.2 out of 1,801 reviews
        • 75% recommend this product
        Filter by:
        Showing 1-10 of 1,801 reviews
        Great electrical bill saving.
        I'm happy with my decision to buy the ecosmart water heater unit. I'm replacing it after 10 years of use. Saving me a lot of money in the monthly energy bill. To maintain the water heater the technician from an electrical company recommended to install a water treatment filter for thankless water heater. The city water in my area has a lot of quimical ingredients and this damaged my old ecosmart water heater because it was not protected with a filter.
        by
          • Recommended
          I purchased this mini tankless to go under my kitchen sink. My house is a long bungalow and my regular tankless water heater is at the opposite end of the house. I wanted something instant, so I didn’t have to run cold water for long periods in order to get hot water. It works perfectly! Love the dial temperature setting so you can easily adjust if you initially set it too high or too low. Absolutely silent. Can’t believe I didn’t do this years ago!
          by
          Response from EcoSmart TeamApr 5, 2024
          Hello,

          Thank you for your 5-star review! Ecosmart is happy that you found a model that suited your exact needs. If you ever need help or have a general question, feel free to reach out to our Technical Support team at (877) 474-6473. Our expert agents are ready to assist you.

          Isaiah ecosmartus
          • Verified Purchase
          House nearly caught on fire due to this unit
          House nearly caught on fire due to this unit, research shows many have had same problem, the heating elements start leaking in a few years, and short out the hot to ground on 1 or more of the three heating elements.
          by
          Response from EcoSmart TeamMar 22, 2024
          Hello,

          Ecosmart is sorry to hear about your experience with this product and the resulting inconvenience. If you are still in need of assistance, please reach out to our Technical Support team at (877) 474-6374 between 8 A.M. and 5 P.M. EST, and one of our agents would be happy to assist.

          Isaiah ecosmartus
            1 found this review helpful
            Bad and Good
            Lasted 37 months and the small crossovers started leaking! Was great to have hot water all the time.... Until we didn't! Started leaking at one of the small vent tubes and quickly progressed! Would not recommend it for reliability.
            by
            Response from EcoSmart TeamMar 22, 2024
            Hello,

            At Ecosmart, our mission is to consistently deliver top-notch products and services to our valued customers. We deeply regret any inconvenience you’ve encountered. Your feedback is instrumental to us, and we assure you it will be utilized to enhance our offerings and customer experience for both our current and future patrons.

            Isaiah ecosmartus
              2 found this review helpful
              sometimes works
              The heat fluxuates. I constantly clean it and today it is barely luke warm. Very disappointed. I want my money back!!
              by
              Response from EcoSmart TeamApr 5, 2024
              Hello,

              Ecosmart is sorry to hear about your experience with this product and the resulting inconvenience. If you are still in need of assistance, please reach out to our Technical Support team at (877) 474-6473 between 9 A.M. and 5 P.M. EST, and one of our agents would be happy to assist.

              Isaiah ecosmartus
                • Recommended
                8 found this review helpful
                Perfect Water Heater
                I installed this back in May of 2018 and still works like a champ with zero issues and have not done a single maintenance on it. But to be fair I also have a water softener which I'm to assume goes a long way towards preventing limescale build-up.
                by
                Response from EcoSmart TeamMar 25, 2024
                Danny,

                This is great feedback to hear! It sounds like your ECO 36 Tankless Electric Water Heater is performing well. The use of a water softener can indeed help in reducing limescale build-up, which can extend the lifespan of water heaters. Regular maintenance is generally recommended for optimal performance, but it seems like your setup is working efficiently. Thank you for this 5-star review.

                Derius ecosmartus
                  • Recommended
                  2 found this review helpful
                  This is my second time buying this unit because the first one died in less than 5 years. I hope that this one is better.
                  by
                  Response from EcoSmart TeamMar 25, 2024
                  Shenicka,

                  We thank you for sharing this 5-star review. We are sorry to hear about your previous experience. It can be frustrating when appliances don’t last as long as we expect them to. We hope your new ECO 18 Tankless Electric Water Heater serves you better and for a longer time. Remember, regular maintenance can help extend the lifespan of your water heater. If you have any questions or need assistance with anything else, feel free to contact our Technical Support team at 877-474-6473 between the hours of 9 A.M. and 5 P.M. EST Monday through Friday!

                  Derius ecosmartus
                  • Verified Purchase
                  2 found this review helpful
                  Very satisfied...
                  Very satisfied
                  by
                  Response from EcoSmart TeamMar 22, 2024
                  Hello Ron,

                  Thank you for your 5-star review! Your satisfaction is Ecosmarts goal. Our goal is always to provide the best product and service possible to our customers and we are thrilled that that is exactly what you have experienced.

                  Isaiah ecosmartus
                  • Verified Purchase
                  1 found this review helpful
                  SAFETY HAZARD, DO NOT PURCHASE
                  The heating element of the unit caught on FIRE and created damage to the house. Luckily we smelled the burn and saw black smoke which prevented from burning down the house. I called EcoSmart three times and they just told me the unit was not under warranty. It is not the issue that the unit is not under warranty, the issue is that the unit is NOT SAFE and could have been a dramatic event if I was not lucky enough to see it. Totally unacceptable!!! DO NOT BUY, SAFETY HAZARD.
                  by
                  Response from EcoSmart TeamMar 25, 2024
                  Arnaud,

                  We are really sorry to hear about your experience. This experience must have been very distressing. Safety should always be the top priority with any appliance. For further assistance or information on this issue, please feel free to contact support@ecosmartus.com, or call 877-474-6473 between the hours of 9 A.M. and 5 P.M. EST Monday through Friday!

                  Derius ecosmartus
                    16 found this review helpful
                    It blew up in three years
                    The Eco Smart company was no help. The unit was not in use at the time of the explosion. If I had not been home at the time the entire house would have flooded. They suggested I buy a new one after telling me it was not repairable. I followed the recommended maintenance schedule in the manual. I let them know that I would never be buying another Eco Smart product ever. $500. plus dollars for a water heater that lasted three years. No thanks! I will buy from a different company.
                    by
                    Response from EcoSmart TeamMar 26, 2024
                    Sam,

                    We are sorry to hear about your experience with your water heater. It’s important to have reliable appliances in our homes. We apologize for the inconvenience this has caused and hope that we were able to help you find a suitable replacement for your water heater. If you need more information, feel free to contact 877-474-6473 between the hours of 9 A.M. and 5 P.M. EST Monday through Friday!

                    Derius ecosmartus
                      14 found this review helpful
                      Showing 1-10 of 1,801 reviews

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