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Questions and Answers for Everbilt 1/4 HP Aluminum Sump Pump with Tethered Switch

Internet #308300787

Model #HDPS25W

Store SKU #1004118361

1/4 HP Aluminum Sump Pump with Tethered Switch
(304)Questions & Answers (33)
  • Efficient PSC motor with thermal overload protection for safety
  • Tethered float switch facilitates automatic operation
  • Semi-open impeller allows passage of 3/8 in. solids
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Questions & Answers

33Questions
caret
Q:Can you use a battery backup on this pump or is it just a primary pump?
by|Mar 9, 2024
1 Answer
Answer This Question

A:  KJay Thank you for your question. This is a primary sump pump only and will not act as a battery backup pump. Regards Everbilt Customer Service

by|Mar 10, 2024
    caret
    Q:Can I adjust the depth where it starts pumping?
    by|Aug 30, 2023
    1 Answer
    Answer This Question

    A:  Chuck Thank you for your question. Yes, the float can be adjusted but minimally. We would suggest a paver underneath the pump if you are looking for a higher on level. Regards Everbilt Customer Service

    by|Aug 31, 2023
      caret
      Q:Is there a min/max (inches) for the tether cord to be set at for optimal operation?
      by|Dec 20, 2022
      1 Answer
      Answer This Question

      A:  Af45 Thank you for your question. The switch comes pre-attached to the pump in the optimal operation range. There is nothing that you need to do to. Regards, Everbilt Customer Service

      by|Dec 23, 2022
        1 found this answer helpful
        caret
        Q:The tethered float has seams on the side of the float. Should the seams be positioned horizontally (I.e laying flat at water level) or vertically (I,e, one seam under water and the other above water)?
        by|Dec 19, 2022
        1 Answer
        Answer This Question

        A:  Af45, The position of the seams on the float do not matter to the operation of the float / pump. Regards, Everbilt Customer Service

        by|Dec 20, 2022
          caret
          Q:The float on my pump will rise to the top, however it will not trigger the pump. The water will rise above the float. If I tap the float up the pump turn on and runs. Why might the float not be lifting with enough pressure to trigger the pump?
          by|Dec 19, 2022
          1 Answer
          Answer This Question

          A:  Af45, Thank you for your question. What size of basin are you using? Is the water backing up into pipe? You can shorten the tether on the float switch to make it operate at a lower water level. Please contact us and we can help you through this process. Regards, Everbilt Customer Service

          by|Dec 20, 2022
            caret
            Q:can sump pumps be used to pump waste from a toilet?
            by|Aug 3, 2022
            1 Answer
            Answer This Question

            A:  Bill, thank you for your question. Even though they appear to be similar, sump pumps are not designed to pump waste. They can only handle up to 3/8" solids where a sewage pump is designed to handle up to 2" solids. If you have any other questions, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service

            by|Aug 3, 2022
              caret
              Q:To those that have the 1/2 HP pump. Do you think it's quiet? Can you hear it through the house when it kicks on?
              by|Feb 16, 2022
              3 Answers
              Answer This Question

              A:  It's very quiet. We have ours in the sump in our garage right below the family room and you barely know when it comes on. All you hear is a very very faint hum while it runs.

              by|Feb 23, 2022

                A:  glboater, thank you for your questions. This pump is a quiet pump and with tethered switch, it has a longer cycle so it will not be running as often as other types of pumps. If you have any other questions, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service

                by|Feb 17, 2022

                  A:  Nope, its in the septic tank. But its quiet. Where are yiu putting it.

                  by|Feb 17, 2022
                    caret
                    Q:Can this be used to drain an above ground pool?
                    by|Oct 8, 2021
                    2 Answers
                    Answer This Question

                    A:  cord is short - 6' tops. it doesn't tell you that on the box or ad.

                    by|Mar 9, 2022

                      A:  Brandy, Thank you for your email. Yes, this pump can be used to drain your above ground swimming pool. However, you may elect to use a utility pump as this type of pump can pump down to 3/8" from the bottom of the pool. The sump pump will only pump down to roughly 4" as the float will turn the pump off. Regards, Everbilt Customer Service

                      by|Oct 8, 2021
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                        /box

                        Housing Material

                        Aluminum

                        Aluminum

                        Aluminum

                        Aluminum

                        Voltage

                        115v

                        115v

                        115v

                        115v

                        Impeller Material

                        Plastic

                        Thermoplastic

                        Thermoplastic

                        Plastic