Q:I have a Raincan 6 -Spray Round Shower Head with Adjustable Heads in Brushed Nickel and it vibrates and squeals when changing from the upper spray to the lower spray position. How do I fix this?
by|May 16, 2024
1 Answer
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A: Hello Richard,
Try removing the handheld head from the hose and try it again. There could be some restriction in there. You can also see if the setting was paused.
Regards,
by|May 24, 2024
Q:Part missing that attaches to pipe from wall.
by|May 4, 2024
1 Answer
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A: Hello Jire40,
Please reach out to our customer service team for the part that is missing.
We can be reached either by phone or email, 877-319-3757 or support@hwcares.com.
Regards,
by|May 8, 2024
Q:Can you order additional sticky round pieces to adhere unit to the wall?
by|May 2, 2024
0 Answer
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Q:How do I remove the stick on pad holding the lower part of the slide?
by|Apr 20, 2024
1 Answer
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A: Hello TomJ,
You will need to remove the protective film first, align with center of wall and push on the wall.
Traci
by|Apr 22, 2024
Q:IIt has very low water pressure as compared to my previous shower head. How do I increase the water pressure?
by|Apr 20, 2024
1 Answer
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A: Hello TomJ,
I show this unit has a 1.8 GPM. Do you know what the GPM is that you are getting on it?
Traci
by|Apr 22, 2024
Q:what hat cold valve do i need for this model?
by|Feb 16, 2024
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Q:We have had this shower head for several years and the portion that attaches to the spigot is cracked and leaking. Has anyone had any luck with a repair or replacement part? I've reached out to the company, waiting to hear back!
by|Nov 11, 2023
1 Answer
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A: Hello showerheadquestion, please contact customer service at 877-319-3757 or email support@hwcares.com