A: ahere, this is Sarah with Kohler customer Service. I am glad to address your question. Unfortunately, this door will not fit in a 48" space. It will fit a minimum width of 55-3/4". Thank you for choosing Kohler.
by|Sep 1, 2023
Q:The Echelon product details states that you need a flat wall on fixed-panel side to mount L-bracket to mount. My shower wall tile is not flat it has a slight wave. Would this door work if the gaps are filled with silicone ?
by|Aug 16, 2023
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A: Hello Kathleen, this is Keisha with Kohler Co. I am happy to address your question. The L-bracket has to mount to a flat wall or it will not mount safely. Thank you for choosing Kohler.
by|Aug 16, 2023
Q:How do you clean the space between the shower door when closed all the way!
by|Aug 12, 2023
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Q:How does water drain from the track at the base of the glass?
by|Jul 30, 2023
1 Answer
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A: Hi Robert, this is Sarah with Kohler Customer Service. I am glad to address your question. The shower door is designed for proper water drainage. Thank you for choosing Kohler.
by|Aug 1, 2023
Q:Can this door be ordered to a custom size? I need one that is 66" high only. Thank you.
by|Jul 22, 2023
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A: Hi Thomas, this is Sarah with Kohler Customer Service. I am glad to address your question. Unfortunately, we do not take custom size orders. Our apologies. For additional assistance, please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler
by|Jul 24, 2023
Q:How many boxes does the 48? wide door come in?
by|Jul 18, 2023
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A: BodClone, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-707622-8L-BNK comes packaged on one box. Thank you for choosing Kohler.
by|Jul 18, 2023
Q:Can this shower doorbe installed on a kohler cast iron shower pan?
by|Jul 5, 2023
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A: Hello Bear, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-R707621-8L-SHP does not require drilling for the bottom track so it could be used with a cast iron base. Thank you for choosing Kohler.
by|Jul 6, 2023
Q:Can I get installation video
by|Jun 14, 2023
1 Answer
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A: Islam, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, we do not offer an installation video for K-R707621-8L-SHP. The following link is to the written installation instructions: https://bit.ly/3Ji5mRo. Thank you for choosing Kohler.
by|Jun 14, 2023
Q:I bought an Echelon 59.75 in. W x 71.75 in.
Unfortunately, the fixed panel wall jamb was not correctly made: the cutting parts are not flush with the wall of the jamb, making it impossible to install to the threshold. Could you send me a replacement part
by|Jun 6, 2023
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A: Hi PHDL, my name is Meli with Kohler Co. I am sorry to read the fixed panel wall jamb is warped and not seating flush with the wall. We would be delighted to assist with replacement parts, please contact our customer care team at 800-456-4537. Thank you for choosing Kohler.
by|Jun 6, 2023
Q:can i cut the slider to 53 1/2?
by|May 30, 2023
1 Answer
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A: Hi clif, this is Sarah with Kohler Customer Service. I would love to address your question. Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) so that we can better understand which item you are inquiring about cutting. Thank you for choosing Kohler.