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Questions and Answers for Krosswood Doors Knotty Alder Exterior Wood Door

Internet #319489557

Store SKU #1007187638

  • Made from knotty alder that ensures quality and longevity
  • Beveled glass blends with the decor elegantly
  • Insulated low-E coating saves energy

Questions & Answers

329Questions
caret
Q:does this door come with a brick mold frame ??
by|Apr 26, 2024
1 Answer
Answer This Question

A:  Hi Jordan, thank you for the question. This is a slab and will not come prehung with a door frame. If you want to purchase this door prehung, please use the following link. One thing to note, the prehung door will not come with a brickmould. https://www.homedepot.com/p/Krosswood-Doors-36-in-x-80-in-Craftsman-Unfinished-Rustic-Knotty-Alder-Solid-Wood-Single-Prehung-Front-Door-KW-550-3068-LH/206605452

by|Apr 29, 2024
    caret
    Q:Can I use a storm door with this door on a covered porch
    by|Apr 15, 2024
    1 Answer
    Answer This Question

    A:  Hi Michelle, great question. You can use a storm door, however it is not recommended.

    by|Apr 15, 2024
      caret
      Q:For this door, is the sidelite included in the 50" door width or is the door itself 50"?
      by|Mar 6, 2024
      1 Answer
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      A:  Hi there! Thank you for the question. Yes, the 14" sidelite is included in the 50". The door slab itself is 36" x 80".

      by|Mar 6, 2024
        caret
        Q:Could this door be sized down to 35 1/2 by 75 without damage?
        by|Feb 29, 2024
        1 Answer
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        A:  Hi there! Thank you for the question. This door can be trimmed 1/2" from the sides and the top of the door, and 1" from the bottom. Any more than that will void the warranty and compromise the integrity of the door.

        by|Feb 29, 2024
          caret
          Q:What is the energy star rating for this door.
          by|Feb 28, 2024
          1 Answer
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          A:  Hi Debbie! Thank you for the question. Our doors are not energy star rated.

          by|Feb 28, 2024
            caret
            Q:can this door be painted?
            by|Feb 24, 2024
            1 Answer
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            A:  Hi Lisa! Yes, this door can be painted. However, it takes extensive prep work in order to do so.

            by|Apr 8, 2024
              caret
              Q:The plastic was not able to get completely removed from the windows on the door. What do you recommend using to remove the remainder of the packaging tape from the windows to avoid scratching and wood damage?
              by|Feb 8, 2024
              1 Answer
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              A:  Hi there! Thank you for the question. We recommend using an exacto knife or a sharp razor blade to carefully remove the remaining tape.

              by|Feb 12, 2024
                caret
                Q:If you bought a pre finished stained door that was stained unevenly, can you touch up the stain to remove blotches?
                by|Jan 28, 2024
                1 Answer
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                A:  Hi Brett! We would recommend sanding and restaining the door. Was this one of our doors that was stained poorly? If so, please reach out to our customer service team for assistance!

                by|Jan 29, 2024