Questions and Answers for LG 5.5 cu. ft. SMART Top Load Washer in White with Impeller, NeverRust Drum and TurboWash3D Technology

A:  Thank you for reaching us regarding LG Washer. The LG WT7400CV top-load washer likely does have a "Deep Fill" or "Deep Wash" option that can be used to increase the water level in the wash tub for better cleaning performance on large or heavily soiled loads. This can be activated by pressing the dedicated button before starting the cycle. You can download this website for more information: https://www.lg.com/us/support/product/lg-WT7400CV.ASSEUUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Thank you for reaching us regarding LG Washer. The LG WT7400CV top-load washer does not have automatic load sensing to determine the optimal water level. But it does provide a manual "Deep Fill" or "Water Plus" option that allows you to add extra water if needed for larger or heavily soiled loads. You can download this website for more information: https://www.lg.com/us/support/product/lg-WT7400CV.ASSEUUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Thank you for reaching us regarding LG Washer. The LG WT7405CW top load washer does not appear to contain any built-in antibacterial coatings or antimicrobial agents within the washer itself. You can download this website for more information: https://www.lg.com/us/support/product/lg-WT7405CW.ABWEUUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hi, Nina. We appreciate your interest in the LG Washer (WT7405CV) model. Agitator washers are good for dirty clothes because they clean with strong friction. Impeller washers use less water and are gentle on clothes, but they may not be as clean as deeply. LG has both agitator and impeller models in their top-load washers. The impeller models have a low cone instead of a tall agitator, which is like front-loaders but still a top-load design. This makes for a gentler wash compared to traditional agitator models. For more questions or concerns, please reach out to us on social media @LGUSSupport. ^Juvy

A:  Thank you for reaching us regarding LG Washer. The IE error code on an LG WT7400CW top-load washing machine indicates that the washer is unable to fill with water properly. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WT7400CW.ABWEUUS. ^Cris