Q:I have a 1 7/8" shop vac and want a wider floor brush attachment. I see you make a 14" wide one - but seems like that might be for a different size nozzle. Is there an adapter so I could use it on my 1 7/8" unit - or is there a wider brush attachment?
by|Jun 13, 2022
1 Answer
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A: Hello Steve,
Thank you for your inquiry. We would like to further assist your with your concern. Please call our customer service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com and provide the model number of your vacuum.
Thank you,
RIDGID Customer Support
by|Oct 28, 2023
Q:I seek a crevice tool for my Rigid Portable Vac. What's available?
by|Jun 7, 2022
1 Answer
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A: Hello Bill2754,
Thank you for your inquiry about our products. The crevice tool can be purchased at Home Depot stores or online at https://store.ridgid.com/us/en/vac-accessories
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Jun 7, 2022
Q:I have an older model WD09701 Ridged 34.1 liter vac. I need a replacement filter. What is the filter number that I need?
by|May 26, 2022
1 Answer
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A: Hi ohiobob,
Thank you for inquiry. We have four filters available to fit your WD09701 wet/dry vac. The VF4000 is for general purpose dirt, the VF5000 is for fine dust like drywall dust or sawdust, and the VF6000 is designed for very fine filtration such as allergens, pet dander, and mold spores and VF7000 for liquid pickups. You can buy the filters at your local Home Depot store or online at https://store.ridgid.com/us/en/vacuum-filters
We hope this information helps. If you need further assistance, feel free to send your email to info@ridgidvacs.com.
Regards,
RIDGID® Customer Support
by|May 27, 2022
Q:Hello, I am looking for a replacement hose for wet/dry vac model #
WD12450. Thank you so very much!
by|May 19, 2022
1 Answer
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A: Hello SusieRN,
Thanks for asking! You can special order the hose 826356-1 through the Pro Desk of Home Depot store or you can order online here under a different model: https://store.ridgid.com/us/en/16-gallon-contractor-wet-dry-vac#9063
If you have any questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time.
Thank you,
RIDGID Customer Support
by|May 19, 2022
Q:I have a small Ridgid shop vac. What is the accessory that attaches to an AC drain line?
by|May 9, 2022
1 Answer
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A: Hello Hassan,
Thank you for your inquiry about our products. You can use a vacuum accessory pump (part number VP2000). It can be attached to the vacuum drain and can pump the water out from the drum at 10 gallons per minute, up to 40 feet high. Another is the hose-to-drain adapter (part number VT2519) that you can hook up to the drain of the vacuum and just let the water flow out through a regular garden hose. While we don't know the model of your vac, please note that these accessories can only be attached to our RIDGID wet/dry vacs with the drain port. Additionally, these can be purchased at any local Home Depot store or on this website.
If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.
Thanks,
RIDGID
by|May 17, 2022
Q:I need to remove cat hair from couches! What attachment should I get for this? Thanks
by|Apr 25, 2022
1 Answer
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A: Hi JeffSnyder,
Thank you for your inquiry. We offer dusting Brush and Crevice Tool Accessory Kit ideal for surface or deep crevice cleaning. Brush attachment ideal for pet hair collection and removal and Slim tube provides 10.5" of additional reach for crevice cleaning. There are different sizes of accessories that we make so we need to know the model of your vacuum to be able to recommend the part number. Please feel free to call us at 1-800-4-RIDGID (1-800-474-3443) or you may send your email to info@ridgidvacs.com and we'll be more than happy to assist you.
Regards,
RIDGID® Customer Support
by|Apr 25, 2022
Q:What type of plastic are the attachments made of?
by|Apr 22, 2022
1 Answer
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A: Hello Dilubbax,
Thank you for your inquiry about our products. The plastic being used with our vacuums and accessories is a Polypropylene (PP) is the material type.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Apr 22, 2022
Q:I need a hose kit for WD06701 shop vac
by|Apr 21, 2022
1 Answer
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A: Hello Hawkfan,
Thank you for your inquiry about our products. The replacement hose is the VT1720. You cna purchase the replacement hose online at https://store.ridgid.com/us/en/6-gallon-wet-dry-vac#9031. You can also purchase replacement hoses at Home Depot, in case they do not have stock of the hose you can place the order through Home Depot's pro desk via special order.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Apr 21, 2022
Q:Does Rigid make a wet pick up filter for the 4 gallon shop vac?
by|Mar 19, 2022
1 Answer
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A: Hello MacM,
Thanks for asking! We have VF3400 wet foam filter that fits our RIDGID 3-4.5 gallon wet/dry vacuum. You can place the order here: https://store.ridgid.com/us/en/vf3400
If you need further assistance, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time.
Thank you,
RIDGID Customer Support
by|Mar 21, 2022
Q:I have an older shop vac (WD 09450). What is the replacement filter?
by|Mar 3, 2022
1 Answer
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A: Hi Mark0903,
Thank you for your inquiry. We have four filters available to fit your old wet/dry vac. The VF4000 is for general purpose dirt, the VF5000 is for fine dust like drywall dust or sawdust, and the VF6000 is designed for very fine filtration such as allergens, pet dander, and mold spores and VF7000 for liquid pickups. You can buy the filters at your local Home Depot store or on-line at https://store.ridgid.com/us/en/vacuum-filters The replacement filters found at your local Home Depot store are taller than the filters that we had manufactured in the past; and comes with integrated rubber plate, they will fit your RIDGID® wet / dry vacuum without using any adapter. Please follow the following installation tips:
1. Carefully slide the filter over the filter cage and press down on the outside edge of the filter until the rubber gasket on the bottom of the filter seats securely around the base of the filter cage and against the lid.
2. Align the small center hole in the top of the filter cage over the threaded bolt on the filter cage. You may need to press firmly on top of the filter near the bolt to allow the filter nut to twist. We hope this information helps.
If you need further assistance, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support