Questions and Answers for RIDGID Wet Debris Application Foam Wet/Dry Vac Cartridge Filter for Most 5 Gallon and Larger RIDGID Shop Vacuums (2-Pack)

A:  Dear Jeff, Thanks for your inquiry. Please note that when picking up small amounts of liquid the paper filter may be left in place. When picking up large amounts of liquid we recommend that the paper filter be removed. If the filter is not removed it will become saturated and misting may appear in the exhaust. The VF7000 wet filter is recommended for high volume liquid pick-up. This filter also adds protection for your vacuum during wet pick-up by keeping water-borne debris out of the motor. Filter is available at Home Depot stores or online https://store.ridgid.com/us/en/vacuum-filters . If you have any questions, feel free to contact our customer service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com and we'll be glad to assist you. Regards, RIDGID® Customer Support Thanks, RIDGID

A:  Hello CraigT, Thank you for reaching out and we sincerely apologize for any confusion regarding the usage of our Wet/Dry Vac Filter. Our paper filter, including the VF4000, is indeed designed for both wet and dry applications. For small amounts of liquid (2 - 4 inches (5 - 10 cm) of liquid in the bottom of the drum), the paper filter may be left in place. However, when dealing with larger amounts of liquid (more than 4 inches (10 cm) of liquid in the bottom of the drum), we recommend removing the filter or using the wet foam filter VF7000 to prevent saturation and misting in the exhaust. When this happens, take the filter out and let it dry before reinstalling. Note that when picking up large volumes of liquids, the liquid in the drum may reach a predetermined level and the float mechanism will rise automatically to cut-off airflow. This occurs to avoid liquids from entering the power head. When this happens, turn off the vac, unplug the power cord, and empty the drum. Before storage, the filter must be dried to avoid possible mildew and damage to the filter. We recommend that you clean the filter and then let the filter air dry overnight. Make sure that after each cleaning, you check the filter for holes or tears. You will need to replace your filter if it has any damage. Please remember to never leave your wet /dry vac running unattended and to always use your wet/dry vac in accordance with the owner’s manual. If you have other questions, you may also call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thanks, RIDGID

A:  Hello ajmj, Thank you for reaching out, and we appreciate your interest with our products. Yes, for picking up small amounts of liquid (2 - 4 inches (5 - 10 cm) of liquid in the bottom of the drum), the HEPA filter may be left in place. When picking up larger amounts of liquid (more than 4 inches (10 cm) of liquid in the bottom of the drum) we recommend that the filter be removed or use the wet foam filter VF7000. If the filter is not removed, it will become saturated and misting may appear in the exhaust. When this happens, take the filter out and let it dry before reinstalling. Note that when picking up large volumes of liquids, the liquid in the drum may reach a predetermined level and the float mechanism will rise automatically to cut-off airflow. This occurs to avoid liquids from entering the power head. When this happens, turn off the vac, unplug the power cord, and empty the drum. Before storage, the filter must be dried to avoid possible mildew and damage to the filter. We recommend that you clean the filter and then let the filter air dry overnight. Make sure that after each cleaning, you check the filter for holes or tears. You will need to replace your filter if it has any damage. Please remember to never leave your wet /dry vac running unattended and to always use your wet/dry vac in accordance with the owner’s manual. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com. Thank you, RIDGID

A:  Hello HomeDepotCustomer, Thanks for reaching out to us! Yes, this VF4000 will work with your WD06250. It comes equipped with an integrated rubber cover, so you no longer need the separate filter plate that came with your old filter. Simply use the filter nut to secure the VF4000 and you'll be good to go. If you have any other questions or concerns, please don't hesitate to call our Customer Service team at 1-800-474-3443. They're available Monday through Friday, 8 AM to 5 PM Central Time. You can also send an email to info@ridgidvacs.com, and we'll be happy to assist you further. Best regards, RIDGID

A:  Hello Veteran, Thank you for your inquiry about our products. When picking up high amount of liquid we do recommend to use the respective wet application filter for the gallon size of your vacuum. The wet application filter VF7000 can be used if the vacuum you own is a 5 gal. and above RIDGID vacuum. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Judy, Thank you for your inquiry about our product. The HD1200 takes VF7000 wet filter which is available at Home Depot stores or online at https://store.ridgid.com/us/en/vf7000-filter If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Bill15029, Thank you for your inquiry about our product. Your satisfaction is our top priority, and we would appreciate the opportunity to delve deeper into the issue you encountered. Please feel free to reach out to our Customer Service team at 1-800-474-3443. We are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. If it's more convenient for you, you can also drop us an email at info@ridgidvacs.com. Don't forget to include any relevant pictures that could help us better understand and address your concerns. We look forward to assisting you promptly. Best regards, RIDGID