Q:My washer does not play the end of cycle alert. It does it sometimes, but not always. I’m sure that I have it on. Does this happen to anyone else? If so, how did you fix it?
by|Aug 28, 2020
1 Answer
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A: Quan, the washing machine has a sound button on the control button that can be turned off/on. When the button is illuminated, the sound is turned off. We thank you for being a Samsung customer! ^Lena
by|Sep 30, 2020
Q:The water level for a load is very low.why?
by|Jun 25, 2020
2 Answers
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A: I can't give you an exact answer, sorry. This will Fill automatically for what setting you choose.
by|Jul 1, 2020
A: All Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations, and still get your clothes clean. I am including a helpful link to support your concerns on the water level (https://bit.ly/364JKYp). Thank you for choosing Samsung! ^Lena
by|Sep 22, 2020
Q:What does code C4 mean
by|Jun 22, 2020
1 Answer
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A: Maryln, I am including a helpful troubleshooting guide to support your concerns on the washing machine displaying an error code (https://bit.ly/33eSs4o). Thank you for being a part of Samsung! ^Lena
by|Sep 30, 2020
Q:Why is my laundry soaking wet after a cycle?
by|Mar 17, 2020
2 Answers
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A: There are a lot of factors that can lead to laundry not being as dry as you think it should be upon completion of the spin cycle. Please see the steps included in this link to achieve optimal performance from your washer (http://bit.ly/2QS7tmi). ^Lo
by|Mar 18, 2020
A: You are not on the right spin cycle.Med or high cycle will stop your problem
by|Mar 17, 2020
Q:Does this product catch fire
by|Feb 29, 2020
1 Answer
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A: not yet
by|Mar 4, 2020
Q:How long does it take the 'speed wash' cycle to finish? 35 mins?
by|Feb 14, 2020
1 Answer
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A: This machine will do what you want it to. Depending on the load size.
by|Feb 16, 2020
Q:How long does it take for the 'quick wash' cycle to finish?
by|Feb 14, 2020
1 Answer
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A: This product doesn't have a quick wash cycle, it only has Active Wear, Deep Fill, Delicates, Extra Rinse, Handwashable, Heavy Duty, Permanent Press, Prewash, Rinse & Spin, and Speed Wash.
by|Feb 14, 2020
Q:How many towels can you wash in one normal load ?
by|Feb 2, 2020
1 Answer
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A: About 4, or filled to half its height. If you add too many towels, it gets unbalanced, crashes like a buggy program, and fails to complete running.
by|Jun 14, 2021
Q:how do you remove the soap/fab.desp.
by|Jan 27, 2020
2 Answers
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A: Why would you want to?
This may need a call to the manufacturer? Almost 3 years now, and I've not even thought about removing mine. Never had a reason. Sorry, No good answer here.
by|Jan 27, 2020
A: For full instructions, please see pages 48-50 of the user manual (http://bit.ly/2Tz4l0H). ^Lo
by|Jan 28, 2020
Q:Has anyone told you what every Samsung owner knows? About the mold and mildew that inevitably for...