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Internet # 301530785

Model # WA52M7750AV

Store SKU # 1002433077

Store SO SKU # 1002429871

5.2 cu. ft. High-Efficiency Top Load Washer with Steam and Activewash in Black Stainless, ENERGY STAR

  • Activewash features built-in sink for pre-treatment
  • Steam Wash uses the power of steam to remove stains
  • VRT Plus technology reduces vibration 40% more for quiet washing
  • View More Details

Product Details

About This Product

Samsung's groundbreaking 5.2 cu. ft. High-Efficiency Top Load Washer with Active wash is a true game changer in the laundry room. This washer has a built-in sink for pre-washing your clothes. No more soaking clothes in the sink and getting water all over the floor when transferring garments from the sink to the washer. This one-stop solution for all your treating and pre-washing needs comes complete with water jet and scrubbing board. This washing machine also features AquaJet Deep Clean Technology that cleans your clothes deeply, but gently.

Highlights

  • 5.2 cu. ft. stainless steel basket handles bigger loads to let you enjoy more time in the living room instead of the laundry room
  • Diamond Drum has smaller holes in the washer drum to help prevent fabric from being caught and damaged
  • 13 Preset Wash Cycles - Normal, Bedding/WaterProof, Heavy Duty, Permanent Press, Steam Sanitize, Colors/Darks, Brilliant Whites, Active Wear, delicates/Hand Wash, Quick Wash, Rinse and Spin, Spin Only, Deep Wash
  • ENERGYSTAR qualified to meet or exceed federal guidelines for energy efficiency for year-round energy and money savings
  • Electronic controls, including a digital time remaining display are easier to operate and keep you informed of the laundry progress
  • Preset cycles automatically select soil and spin levels to optimize washing performance
  • Automatic water level adjustment helps save on energy costs
  • Built-in sink for pre-treating, soaking and washing your delicate clothing
  • VRT (Vibration Reduction Technology) with Special sensors keep the drum balanced, so you will hardly know our washer is on, now you can install your washer on the second floor or near bedrooms without being disturbed by noise
  • Self-Clean keeps your washer tub fresh by removing dirt and bacteria without harsh chemicals
  • Self-Clean sends reminders to clean the tub every 40 wash cycles
  • Direct Drive Motor is a high tech beltless/gearless motor that reduces wash vibration and noise
  • Pairs with electric dryer model DVE52M7750W and gas dyer model DVG52M7750W
  • 1 Year Parts and Labor 1 Year Control Board 3 Years Stainless Steel Drum 10 Years Direct Drive Motor
  • Available in Black Stainless and White finishes
  • Fingerprint resistant finish
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 301530785

Model # WA52M7750AV

Store SKU # 1002433077

Store SO SKU #1002429871

Specifications

Dimensions: H 46 in, W 27 in, D 29.3 in

Specifications

product
Features
Door WindowEnd-Of-Cycle SignalDelay Start

Dimensions

Capacity - Washer (cu. ft.)

5.2

Height With Lid Open 90 Degrees (In)

58.1

Product Depth (in.)

29.3 in

Product Height (in.)

46 in

Product Width (in.)

27 in

Details

Agitator/Impeller Type

Impeller

Amperage (A)

10 A

Appliance Category

Washer

Appliance Type

Top Load Washer

Color/Finish

Fingerprint Resistant Black Stainless Steel

Color/Finish Family

Black Stainless Steel

Control Type

Electronic

Door Material

Metal

Energy Consumption (kWh/year)

93

Energy Efficiency Tier Rating

Not CEE rated

Included

Power Cord

Maximum Spin Speed (RPM)

800

Number of Rinse Cycles

3

Number of Rinse Temperatures

6

Number of Wash Cycles

13

Number of Wash Speeds

5

Number of Wash Temperatures

6

Product Weight (lb.)

143.3 lb

Returnable

Non-Returnable

Stackable

Not Stackable

Steam Function

Steam

Voltage (volts)

120

Wash Cycles

Active Wear, Deep Fill, Delicates, Extra Rinse, Handwashable, Heavy Duty, Permanent Press, Prewash, Rinse & Spin, Speed Wash

Washer Dispensers

Bleach, Fabric Softener, Liquid Detergent

Washer Features

Control Lock, Cycle Status Indicator, Delay Start, Door Window, End-Of-Cycle Signal, Front Control, High-Efficiency Detergent Required

Washer Tub/Drum Material

Stainless Steel Drum

Warranty / Certifications

Certifications and Listings

Energy Star

Manufacturer Warranty

One (1) Year Parts and Labor One (1) Year Control Board Three (3) Years Stainless Steel Drum Ten (10) Years Direct Drive Motor

Questions & Answers

91Questions
caret
Q:computer in washer failed. is there a release fail safe to open the drum and get my clothes out and drain the water
by|Oct 3, 2021
1 Answer
Answer This Question

A:  We regret to hear that you're experiencing this inconvenience, anon. Here is a link with some troubleshooting steps that may be beneficial in getting this drained and unlocked (https://bit.ly/3BdZdSB). For assistance in getting this repaired, please reach out to our support team at either 1. Facebook Messenger: http://m.me/samsungsupport or 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143762598. ^Lo

by|Oct 5, 2021
    caret
    Q:what is the outside diameter of the drain hose
    by|Aug 14, 2021
    1 Answer
    Answer This Question

    A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

    by|Aug 18, 2021
      caret
      Q:Why the machine jump to much when is spinning?
      by|Aug 9, 2021
      1 Answer
      Answer This Question

      A:  If you're experiencing shaking or "jumping" during the spin cycle, oftentimes it means that the load has become unbalanced. Here is a link with some troubleshooting steps to help eliminate and prevent the problem from occurring in the future (http://bit.ly/2OEttPc). Thank you for being the best part of Samsung. ^Lo

      by|Aug 10, 2021
        caret
        Q:What manufacturer and model will wash "heavy blankets" without any issues? Thks. Matt.
        by|Aug 9, 2021
        0 Answer
        Answer This Question
        Showing 1-4 of 91

        Customer Reviews

        3.6 out of 5

        • 3.6 out of 773 reviews
        • 48% recommend this product
        Filter by:
        Showing 1-10 of 773 reviews
        Awful. Don’t buy
        If I could give 0 stars I would. This is the worst washing machine & dryer combo I’ve ever owned. (i got the pair) Listen to the other reviews & don’t waste your money. The lid is currently held togather by tuck tape, the filters are always throwing codes and it constantly fills if the load is slightly unbalanced. I’m telling you. KEEP SHOPPING
        by
        Response from SEA CareApr 12, 2024
        Hello there, We understand the importance of having a working washer to have clean clothes. Allow us to help. Below is a link to help you diagnose when your washer gets unbalanced. Please choose steps 1,2 and 3. Kindly click on the embedded word. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see pages 28 to 29 under the "Loading your washer" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202209/20220916175449333/WA7700M_DC68-03774D-04_EN.pdf If your washer displays an error code, here is a guide to help you. Please see the error code and match the error code on the list provided. Kindly click on the embedded word if prompted by one. Samsung washing machine information and error codes https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code To check the availability and compatibility of your washer's lid, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147038098) to help our team pull up your information. Have a great day. ^Camille
          Horrible product with poor customer satisfaction
          Do not buy! If the washer isn’t used for only 1 week, the drum fills with an amazing amount of debris. It’s horrible. It’s a combination of small pebbles and black dirt.
          by
          Response from SEA CareMar 18, 2024
          Barbara, we want you to have an effortless experience with your washer. Let us give you tips on maintaining your unit. Please see page 47 on the manual Maintaining your Washer section under "Cleaning the interior" and "Storing your washer," and page 50 under "Self Clean" for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916175449333/WA7700M_DC68-03774D-04_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146959565, to help our team pull up your information when you message us. Have a great day. -John
            Washboard Days Are Back Again!
            Was desperate for a new washer/dryer & it had to be a side by side. Was new to the area so the gues at Conns conned me into this model. The sink area is never used and is a nuisance in the way it opens. The lid has broken in the corner. Now it seems the drain pump isn’t working. Times are tough for most and I’m trying to figure out how to afford a drain pump & the reinstallation of the pump. The riveted back panel makes it so that the pump isn’t easily accessible. Was hoping to get a few more years out of this thing. Now I see why they included the “washboard” in the sink feature!! Bahahaha! It’s Junk!
            by
            Response from SEA CareFeb 13, 2024
            Greetings, We're saddened to hear about the condition of your washer. We want to speak to you directly to provide support and see what options we can lay for your unit's fix. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146848057) to help our team pull up your information when you message us. Have a great day. -John
              Truly Pathetic.
              Doesn't look like Home Depot is carrying these models any longer, but if you are in the market for a new washing machine, definitely buy a Samsung if you love overpriced and oversized paper weights! My admittedly handsome piece of machinery (see picture!) decided its clutch had had quite enough and decided to call it a life. No worries! Just call a repair technician and have it fixed up in no time! Yessir, just $850 to replace that clutch and you'll be good as new! Truly. Pathetic.
              by
                Not worth the money
                Not a lot of power. Lid broke after 2 yrs then the drain pump failed after 3yrs
                by
                Response from Samsung CareJan 5, 2024
                Hi Stevens, We understand your disappointment since the washer started having issues in its early years. Let us help you. If you are having a problem with the drain pump and lid, you can purchase a replacement part from our authorized distributor for Samsung parts and accessories at the link below. https://samsungparts.com/ We would be delighted to have a direct conversation with you to learn more about the issue with the control panel of your Samsung washing machine. Please feel free to get back to us via the options below, as we look forward to helping you set up a visit with an authorized Samsung technician. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146702645, which will help our team pull up your information. ^Rainly
                  Worst purchase
                  Worst purchase we have ever made. We’ve owned for less than 5 years. We had 2 techs out to our house shortly after purchasing because it was making an awful metal scraping noise. The first tech told me it was my fault for putting too many clothes in even after I explained that it will do it even when I’m washing a small load of baby clothes. The second tech immediately knew the problem and fixed it. Said these washers are famous for getting small metal pieces stuck in them from the factory. There are rust spots. Within the last year, I opened the door to the washer and plastic shattered in my face. We just dealt with the one side being broke because the lid still shut. Now the other side has shattered and plastic flew at me once again. Also have had a huge problem with mold and milder under the agitator due to a very poor design choice that allows water to just sit between 2 pieces. Very hard to clean. Just an awful machine. Will never purchase another Samsung appliance again.
                  by
                  Response from Samsung CareDec 18, 2023
                  We understand how going through all this with your washer feels, Andrea. We recommend contacting us via the options below to speak with a live representative to assist you better with what occurs with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
                    Nice looking washer.
                    DO NOT BUY! Top cover hinge is very fragile and broke couple months after we bought it. Clothes are not really getting washed. It stops when spinning. It's a hit or missed when washing and it has to be unplugged to reset.
                    by
                    Response from Samsung CareApr 21, 2023
                    Hi there, We understand that a washer is one of the most used appliances in our home. Usually, if there's something wrong with the washer that will affect how well it cleans, it also affects something else, like a draining, filling, or spinning issue or even an error code. You may refer to these links and videos: Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Get cleaner clothes with your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00084866/ How to use detergent in your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00031847/ How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ Install a Samsung washing machine in your home - Level the washing machine: https://www.samsung.com/us/support/answer/ANS00051342/ The below link is the user manual for your model. Turn page 27 (Calibration Mode) and page 52 (Stops) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916175449333/WA7700M_DC68-03774D-04_EN.pdf Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145693052, to help our team pull up your information. Have a great day. Melardo
                      Cheaply made.. not worth it.
                      I bought this 15 months ago and the clutch is destroyed… it’s actually completely snapped in half. The cost of the part plus labor is almost as much as a new washer. Very frustrating. Will not buy a Samsung appliance again.
                      by
                      Response from Customer CareDec 2, 2022
                      Thank you for providing us with a valuable review of your washer, JY105. We know how important it is to have your washer up and running. Please contact us using the following details below. We would love to hear more about this so we can provide the proper assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide this reference number () to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross
                        Machine rusts and falls apart within 2yrs
                        bought the washer dryer set in 2017 and within two years started noticing rusting around bleach dispenser and water jet. which now has just spread immensely all over that rusted metal just falls in tk the drum and on to clean clothes staining them. im now noticing drip marks on the outside of my machine too. i thought samsung was a trusted brand, but it absolutely is not. all of our samsung appliances are having issues. stay away
                        by
                        Response from Samsung CareOct 15, 2021
                        We understand your concern and apologize for the inconvenience this has caused you. We handle every concern on a case-by-case basis. We appreciate you taking a chance with Samsung. However, I understand we were not able to reach your expectation this time. We hope to change that in the future. ^Pat
                          Broken lid
                          i wish i had read the reviews before i purchased this unit. now 7 months later and the lid is broken at the hinge! my last samsung washer lasted 13 years this one 7 months i guess brand loyalty is meaningless. the lid has a metal hinge but the rest is all plastic and thin plastic at that. no wonder the hinge broke there. if you lower the wash basin and try to close the lid it puts pressure on the lid and the hinge to me this is a design issue and a manufacture defect but i will bet i will be stuck with a piece of crap washer in 5 months when the 1 year warranty expires
                          by
                          Response from Samsung CareAug 10, 2021
                          Your frustration with the washing machine is understandable. I would feel the same way if I was in your shoes. We here at Samsung pride ourselves on our high-quality products. So we are disappointed we were not able to meet your expectations. We can look into other options available for you if you like. Just reference ticket number 1143591794, and contact us through either Facebook Messenger or Twitter. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                            Showing 1-10 of 773 reviews

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                            Home Depot Washer Delivery & Installation
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                            • Water valves (hot and cold) must be corrosive free and within 6 ft. of hookup
                            • Verify your existing electrical and water connections
                            • Empty & unplug your old appliance