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Customer Reviews for American Craftsman 31.75 in. x 69.25 in. 70 Pro Series Low-E Argon Glass Double Hung White Vinyl Replacement Window, Screen Incl

Internet #204814639

Model #3270786

Store SKU #1000040370

Customer Reviews

  • 4.3
    out of 1,716 reviews
  • 82% recommend this product
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Showing 1-30 of 1,716 reviews
Window was broken when delivered
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Response from AmericanCraftsmanFeb 12, 2024
Hello, John. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 if you need further assistance. Thank you. AmericanCraftsman
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Bought 6 windows for reno project. Arrived on time for pick up. Boxed very well, HD staff were on point with getting to me. The not so great: one window had small crack near upper right corner. It may have happened on install as I only noticed once they were up. Since my application has an overhang and a quick smudge of caulking covered it the project is complete. But for perfectionists it means either I tightened it too much (and pvc integrity is light) or it came that way. So, check the corners in/out before putting up, don't over tighten. That aside very happy with the quality of the windows. Appearance, operation, and adherence to specifications were all fantastic. Slide well, all screens intact, and locks worked perfectly. Great value generally and for my situation exceptional as this was a custom size everywhere else and difficult to get in less than 6 mos.
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  • Verified Purchase
Fast delivery, great quality!
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  • Verified Purchase
Quality Window for a reasonable price.
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  • Verified Purchase
Poor Quality and Craftsmanship
The quality and craftsmanship of this widow isn't what was expected. A lot of glue on windows that will not come off and the screens do not fit tight. Loose areas at the top and around the sides. Bugs will get in if the window is opened.
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Response from AmericanCraftsmanJan 16, 2024
Hello, Steve. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
    1 found this review helpful
    Priced well above it’s value
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    • Verified Purchase
    After I installed the window I noticed one of the locks was broken
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    Response from AmericanCraftsmanJan 8, 2024
    Hello. We apologize for the issues with your lock. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
    missing mounting screws
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    • Verified Purchase
    Product is good . Delivery I picked them up. Had to stand around at the store not enough help at the time of pickup. But otherwise great experience. Best price in town !!!
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    • Verified Purchase
    by Tanya on September 17, 2023
    Sad to say, but the issues with your windows seem to be poor installation. The windows were not installed square and plumb.
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      • Recommended
      2 found this review helpful
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      • Verified Purchase
      The product looks and works very good, Very strong frame and the seals work very good, I have no complaints about the windows, 70 Pro block series windows
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      • Verified Purchase
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      • Verified Purchase
      Very easy to install. Love the easy clean functionality. Hopefully it will last.
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      • Verified Purchase
      I need to replace the glass in one unit. Who supplies the panels?
      by
      Response from AmericanCraftsmanNov 20, 2023
      Hello, Rick. For assistance with this, please contact Customer Service directly at 1-888-504-0005. Thank you AmericanCraftsman
      • Verified Purchase
      by
      • Verified Purchase
      Disappointed
      Cannot get my order on time and when it does come not complete order ,cannot get the mullon to put the windows together they stop making the part I tried to cancel order but was told I would loss some money when I got windows I had to scrap call off the glass and hardware very very disappointed and I install windows American craftman windows are very low quality think about it before you purchase that cheap built window
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      Response from AmericanCraftsmanNov 13, 2023
      Hello, Lenny. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
        As described, easy to install and to clean.
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        • Verified Purchase
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        • Verified Purchase
        The windows were the exact size the advertised. My measures were accurate. The fit was perfect. The installation was easy. The windows open and close easily. The tilt in cleaning feature works. The locks work. All hardware and expansion parts work with the windows. Make sure your rough opening is a little larger than the window measurements. These are not premium windows but they work properly. Look great. We’re easy to install myself and didn’t break the bank. I had never torn out or installed replacement windows but it wasn’t that difficult. The packaging and delivery were fine. Fed ex delivered and helped me get them just inside my door. The measurement is the critical area. Make sure it’s right.
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        • Verified Purchase
        Quality
        Easy installation, 19yrs later two of them has blow panes.
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          Unimpressed
          This window. I'm unfortunately disappointed. I wanted to change our my living room windows with new windows to help with heating bills this winter , also our old windows were ugly. The new windows are nice looking. After installing the windows and getting them all spray foamed in, I took the stickers off. When doing so, I happen to notice the energy star rating is not rated for Michigan. It's rated for the southern states. How can I buy windows in michigan that's not energy star rated for MICHIGAN.
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          Response from AmericanCraftsmanOct 23, 2023
          Hello, Bill. We apologize for the issues with your window. Please contact Customer Service directly at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
            1 found this review helpful
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            • Verified Purchase
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            • Verified Purchase
            Showing 1-30 of 1,716 reviews

            Frequently Bought Together

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            Price:
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            Frame Material

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