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Customer Reviews for Andersen 36 in. x 54 in. 100 Series White Single Hung Insert Replacement Composite Window with Low-E Glass, White Int & Hardware

Internet #310461046

Model #9180391

Store SKU #1004610023

  • Made of Fibrex composite material which is 2X stronger than vinyl
  • Low-E insulated glass increases energy efficiency
  • Includes a sill extender and head expander for easy installation

Customer Reviews

  • 4
    out of 82 reviews
  • 57% recommend this product
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Showing 1-30 of 82 reviews
overpriced defective product.
100 Series Windows. Out of the box, there was more give in the window than seemed normal, but we thought perhaps with installation that would disappear. The installed windows now do not open and close properly. In the open position they stop at a slanted not straight position. After only a few times opening and closing them an inside piece just fell off exposing the guide which is also loose. Two weeks after contacting Andersen, they have still not contacted us or sent a service person.
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Response from Andersen WindowsMar 28, 2022
Thank you for your review to Andersen® Windows. We are sorry to see the poor rating For further assistance, contact your local Home Depot or call our Solution Center at 888-888-7020 while you are near your units. Andersen
    3 found this review helpful
    Good window crap price
    Window it self is fine but ridiculously over priced
    by
    • Verified Purchase
    • Recommended
    Andersen Windows Warranty is Useless!
    I had Andersen 100 Series windows installed on my home. After moving into my home , the manufacturer defects on the windows became apparent. They refuse to cover the labor on the repairs because the "initial quality" time period runs out after only 3 months. So, by the time the homeowner moves into the home, the labor portion is already expired! I have improperly installed weep holes, malfunctioning latches, broken balance springs, etc. These windows are the worst. The warranty is garbage! Run away from Andersen windows!!!
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    Response from Andersen WindowsMay 6, 2021
    Thank you for your review of Andersen Windows. So sorry to hear about this experience. If there is anything else we can do for you please call the Andersen solution center at 888-888-7020. Thanks. Andersen
      20 found this review helpful
      Arrived damaged. Did not slide nicely, it was wobbly. Screen does not slide. No lip on bottom of window to lift or close. Does not fold out to clean.
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      Response from Andersen WindowsApr 15, 2024
      Thank you for your review. We are sorry that you have experienced some frustration with your new 100 Series Single Hung Insert Window. Please note that sash movement is expected, and it is not a manufacturing defect. The purpose of the movement is to allow the sash to be removed and reinstalled in case the sash or balancers need replacement. However, if you have any concerns regarding damages, please report them to the Home Depot where you purchased the window. They will file an Initial Quality claim to Andersen on your behalf. If you need further assistance, please do not hesitate to contact Andersen's Homeowner hotline at 1-888-888-7020. Andersen
      • Verified Purchase
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      • Verified Purchase
      Have been installed and are good so far
      by
      • Verified Purchase
      The window itself is a good window but I ordered them in November with a delivery date stated December 7. I did not receive them until January 29; So I would not order unless time is not important to your project.
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      Response from Andersen WindowsFeb 22, 2024
      Thank you for your review. Our manufacturing lead times can vary depending on the product line, type, and any customizations specific to your project. Your local Home Depot is available to provide updated manufacturing lead times and address any issues that may arise during production. Andersen
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      1 found this review helpful
      Replacing Anderson with Anderson is easy.
      by
      • Verified Purchase
      Just Brutal
      We dropped about $100k on Andersen 100 windows, french doors, and sliders. There are flaws with every single one of them. The windows are near impossible to open, hit the latch when they do, and jiggle around in the casing like an old 70's aluminum window. The sliders won’t open all the way and the locks pull away from the frame like they're attached with a rubber band. And the painted interior of the french doors aren’t sanded, have heavy brush strokes, and are all inconsistent in finish.
      by
      Response from Andersen WindowsNov 9, 2023
      Thank you for your review. We're sorry to hear that you were disappointed with your recent purchase. We would love to help resolve this issue for you. We recommend working with the dealer you purchased through so they can submit a claim to our quality department and work towards a resolution. Andersen
        2 found this review helpful
        Easy to install, quality construction.
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        1 found this review helpful
        Great window easy install...
        Great window easy install
        by
        • Verified Purchase
        Easy install. Good windows....
        Easy install. Good windows.
        by
        • Verified Purchase
        When we ordered with the help of the store associate,...
        When we ordered with the help of the store associate, the online info showed that the windows met the code for Florida. We emphased that these were going to be installed in Florida. If we had them shipped to Florida the price went way up. So, we had them shipped to Tulsa and we transported them ourselves. When they came however, the box showed they were compatable only for states above Florida. With our time crunch, because they told us they would be in sooner, we had to take them and get them to Florida as we didn't sufficient window coverage. Therefore, we are not disappointed in the windows as much as we are disappointed that the wrong windows were shipped and we knew since it was after the hurricane we had no choice but to take windows that did not meet the standards for the part of the country they would be used. That was a disappointment. Note: origionally they were coming from Dallas and instead they were shipped later from a state up north. The windows we ordered that were compliant for Florida should never have been compromised. That is why we are disappointed.
        by
        Response from Andersen WindowsNov 28, 2022
        Thank you for your review. Andersen's warranty covers issues in the manufacturing process. For additional support, call 1-888-888-7020. Andersen
        • Verified Purchase
        2 found this review helpful
        Windows were easy to install and are well made. I...
        Windows were easy to install and are well made. I will definitely buy more to complete our renovation.
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        • Verified Purchase
        Delivery was on time, window is great if I could...
        Delivery was on time, window is great if I could get someone to install it.
        by
        • Verified Purchase
        This window is very solid and easy to operate (open...
        This window is very solid and easy to operate (open and lock). The screen is detachable and therefore easy to clean. Mine hasn’t gone through any serious weather-testing, but I suspect it’ll be just fine :-)
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        • Verified Purchase
        1 found this review helpful
        Great replacement window
        Built better than most replacement windows. This window resisted racking during installation. This window operates flawlessly. My Wife was even impressed
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        • Verified Purchase
        • Recommended
        <3
        Love them they fit right in to the existing sills!
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        • Verified Purchase
        • Recommended
        Great Fit, great appearance...
        Great Fit, great appearance
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        • Verified Purchase
        Price went from $314 to 608 in two weeks !...
        Price went from $314 to 608 in two weeks !
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        • Verified Purchase
        2 found this review helpful
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Very satisfied with these windows
        Excellent quality for the price
        by
        • Verified Purchase
        • Recommended
        Thank you so much! It fitting very nicely...
        Thank you so much! It fitting very nicely
        by
        • Verified Purchase
        We had an old Andersen window that needed an insert...
        We had an old Andersen window that needed an insert due to breakage. Where it needed to go would have made a new construction window almost impossible to put it. This fit like hand to glove and we had it in in less than 1/2 hour! Thanks!
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        • Verified Purchase
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        • Verified Purchase
        Showing 1-30 of 82 reviews

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