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Customer Reviews for Cafe 24 in. Platinum Glass Top Control Smart Built-In Tall Tub Dishwasher with 3rd Rack and 45 dBA

Internet #310685106

Model #CDT805M5NS5

Store SKU #1005148129

  • 45 dBA whisper quiet, but powerful and efficient cleaning
  • Steam Prewash loosens tough soils before wash
  • Bottle jets clean inside tall bottles, glasses, and stemware

Customer Reviews

  • 4.1
    out of 855 reviews
  • 77% recommend this product
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Showing 1-30 of 855 reviews
Well made
Just had my Cafe dishwasher installed today. It’s beautiful and so, so, so much nicer than my previous dishwasher. Looks amd feels sturdy and high end.
by
    Pretty good but could be better
    I wish there was a cycle in between 20 minutes and 2 hours
    by
      • Recommended
      Regret. Would rather have my leaking old one back
      Soap frequently still in the dispenser at the conclusion of the wash. Noisy. The bottom tray comes off the rails almost every time it is opened.
      by
      Response from Cafe_AppliancesFeb 14, 2024
      Thanks for sharing how things are going with your new dishwasher. We're sorry you're not having the best experience. Please refer to the links below for guidance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990#:~:text=If%20you%20have%20dishwasher%20detergent,for%20any%20blocked%20spray%20holes. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269 https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899 If none of this seems to help, please visit us at cafeappliances.com/service to schedule a service appointment.
        Love the Features
        We owned another brand higher end brand for a decade and just switched to Cafe. We love the third shelf, and we love that there are energy saving settings - such as only washing the top or bottom levels. I run the washer more frequently and have a more organized kitchen as a result.
        by
          will soon find out
          Having the dishwasher installed today. Received a book on installation but did not receive any paperwork on operating instructions. Would highly recommend a book on operating instructions and if I wanted to include WFI operations.
          by
          Response from GE_AppliancesFeb 13, 2024
          We appreciate your review. We have provided a link to the Use and Care Manual for this dishwasher at the link below. For more information regarding Wi-Fi, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com https://products-salsify.geappliances.com/image/upload/s--87hEUB7e--/f2c7293f46d8c10b1a1fa60a0962d8b98a5ea4b1.pdf?_ga=2.61518636.14338598.1707847065-1765232466.1696861017
            Love my new dishwasher!
            I love my new dishwasher. It's quiet and to my surprise it dries the dishes really well (not even puddles on the bottom of the coffee cups). I honestly did not expect this. I know from experience that the high efficiency dishwashers don't seem to dry very well. Everyone I know that has one says they open their dishwasher up after it runs to let everything air dry. Well, great, but you shouldn't have to do that unless you want to. I also love the 3rd rack for small utensils, lids, etc. I went with the Cafe line because I loved the design aesthetic and they had decent reviews. This dishwasher is beautiful. I hope it stands the test of time. It replaced a 16 year old unit (not GE) that worked fine but sounded like a locomotive. If I had one criticism it would be the cycle time - it takes forever. But I think that is the norm for units these days. I'm happy.
            by
              Great but some learning required
              It does a great job, but there is a bit of learning curve in loading it so that dishes get clean and sparkling. For example, tall wine glasses require the upper rack to be in lowest position, but that means the plates on the bottom rack need to be angled so as not to interfere with the water arm.
              by
                Ehh, not so great. Keep looking
                I am not a fan of this dishwasher, One thing I hate to do is to wash dishes and after using this diswasher and still having dirty dishes is frustrating, we have had this dishwasher a little over a year and so disappointed. The very top rack does not clean the silverware either. The was cycle takes forever!!! Keep looking do more research before buying your appliances because for the money you spend I would expect better outcomes.
                by
                Response from Cafe_AppliancesFeb 9, 2024
                We're very sorry to hear that your dishwasher is't operating properly. Please refer to the links below for guidance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926#:~:text=It%20is%20normal%20for%20dishwashers,based%20on%20the%20soil%20level. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
                  Love the top shelf
                  I love how quiet the dishwasher is. The only downfall is that it feels smaller than our previous dishwasher and having to wash more frequently
                  by
                    Not even close to good.
                    Great at first, but not 100% clean ever. Now after 2 yrs plus using, I have to precast almost everything.
                    by
                    Response from GE_AppliancesFeb 7, 2024
                    Oh no! We are so sorry to hear that your dishwasher is not properly cleaning your dishes. This is definitely not the consumer experience or quality that we strive for, and we will be sure to pass this feedback along to our product teams for review. Thank you for choosing Cafe Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@Cafe
                      Love the Cafe dishwasher!
                      The dishwasher is the quietest one we have ever had, and we love the top rack for large utensils. Cleans and dries ver well. We are happy with our purchase.
                      by
                        • Recommended
                        Sturdy, attractive dishwasher
                        This dishwasher is very sturdy and has some really nice features. I appreciate the stainless steel interior, third level upper tray to wash utensils, and the bottle jets. The negative is that no matter what dry cycle we select, the dishes on the upper two racks never come out entirely dry.
                        by
                          Great dishwasher
                          Love the look of this dishwasher. Very well made. Very quiet. Does a great job of washing the dishes.
                          by
                            • Recommended
                            They're the best!
                            We only buy Cafe appliances. They're the best Dishwashers on the market!
                            by
                              New CAFE Dishwasher
                              I haven't had it long enough to give it a thorough evaluation, but so far I've noticed several things about my new CAFE dishwasher versus my former 20-year old PROFILE dishwasher. The CAFE is extremely quiet and seems to use considerably less water than the old PROFILE. As far as the cleanliness of the dishes, no complaints about either machine's performance. Hopefully my new CAFE dishwasher will last as long as my old PROFILE model did.
                              by
                                • Recommended
                                Wish I had an old dishwasher
                                Poor craftsmanship, the plastic parts warp and disconnect within months of ownership. We have to tighten the upper flow tube about every 3 runs or the top rack does not get clean then you have to run it again. It takes 4.5 hours to cycle which is ridiculous it should not take any longer than 1 hour. Also you really have to pre-rinse or your dishes are not getting clean. The efficiency regulation don't account for pre-rinse
                                by
                                Response from Cafe_AppliancesJan 23, 2024
                                Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher is not cleaning dishes and we're happy to help. We recommend referring to page 23 of the manual for troubleshooting steps: https://products-salsify.geappliances.com/image/upload/s--87hEUB7e--/f2c7293f46d8c10b1a1fa60a0962d8b98a5ea4b1.pdf?_ga=2.120483393.870833554.1706042458-302677575.1657120421 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm Thank you for connecting with us. Have a good day. -Charlie@Cafe
                                  Broke after 1 week
                                  We love the look of it, unfortunately the spring that keeps that door from just falling open broke after a week of use. That kind of quality should not happen from Cafe. To add to it, scheduling service is less easy than we thought it was. We purposefully bought GE appliances because of their reputation with service repairs. Turns out that isn't quite true where we live. We keep getting a product out of warranty error. The dishwasher was just purchased at the end of last year and installed a couple weeks ago.
                                  by
                                  Response from Cafe_AppliancesJan 19, 2024
                                  Hello - Thank you kindly for reaching out and sharing your experience. We're sorry to hear about the door needing to be repaired. That is not something we expect. We do see that you got one of our technicians out to repair this and everything. Also, we are going to be taking this feedback and sharing it with our product team. That way we can start looking for improvements we can make going forward. Again, we appreciate you sharing this. - Jonathon@Café
                                    Easy to use.
                                    Very attractive and works well. Looks great in our new kitchen. Would like s hhorter wash cycle.
                                    by
                                      Beautiful and quite
                                      The dishwasher is a great quality and price point.
                                      by
                                        Great for Bottles!
                                        The best feature of this dishwasher is that you can fold in the racks so that you can fit dishes and pots of different sizes and shapes. In addition, it has the bottle jet feature that ensures that your water bottles and any other kind of bottles will be cleaned!
                                        by
                                          Closing latch issue
                                          The dishwasher works well, but the closing latch doesn’t work. The dishwasher will not work when the dishwasher isn’t latches. It is a huge issue. I had a technician come to the house and they said this was an issue with this type of dishwasher.
                                          by
                                          Response from GE_AppliancesJan 18, 2024
                                          Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are experiencing issues with the door not properly latching. This is in no way the consumer experience that we strive for, and we will be sure to pass these comments along to our product design teams for review. Thank you for choosing Cafe Appliances for your home, and we hope you are able to enjoy your new dishwasher for many years to come. - Adrian@Cafe
                                            Cycle selections options are great.
                                            Overall, Cafe dishwasher is second to none, while operating both quietly and smoothly. Controls are legible and operate with ease.
                                            by
                                              Great features
                                              My wife had another brand in mind, and I am happy I chose GECafe because she really loves it and you know what they say happy wife happy life so much efficient this dish washer is that we both love it
                                              by
                                                • Recommended
                                                Failed at 36 and 38 months
                                                We bought two of these dishwashers for our new build. One had the pump quit at 36 months; the second had the pump fail at 38 months. For the sake of your own sanity, don’t buy the cafe’ brand. We had much better success with the G.E. Profile. We have own G.E. Profile since 1992 and have never had a problem. This is our first and last foray into the Cafe’ line. Other small parts have broken on the Cafe’ dishwashers, but that was nothing compared to a pump failure and a flooded kitchen floor!
                                                by
                                                Response from GE_AppliancesJan 12, 2024
                                                Greetings! Thank you for taking the time to leave us a review. We are so sorry that our dishwashers have not lived up to the expectations due to the lifespan of the products. This is in no way the consumer experience that we strive for. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. We appreciate you being a part of the GE Appliances family. - Adrian@Cafe
                                                  Very Happy, Easy to Install!
                                                  Clean, quiet and efficient! The setup was easy, very happy with this dishwasher.
                                                  by
                                                    • Recommended
                                                    Poor manufacturing
                                                    This product looks nice, however do not expect it to last. We have had this dishwasher for 4 years and had to replace it after apparently the tub cracked. Poor manufacturing. Unfortunately seems to be a trend with the cafe line as we had issues with our ice flap on the refrigerator as well. Would recommended buying anything else. Also their warranty is “limited” and only good for a year.
                                                    by
                                                    Response from Cafe_AppliancesJan 5, 2024
                                                    Hello, Thank you so much for taking the time to connect. We're so very sorry to hear about the experience you've had with your dishwasher, however we're glad to hear the unit was replaced! We completely understand your concern and we appreciate the feedback. Your comments are extremely important and will be considered by our product design team for review. Please let us know if there is anything else we can assist with. Kind regards. - Tierra@Cafe
                                                      Great quality
                                                      Great dishwasher love the quality and appearance. Worth the price !
                                                      by
                                                        Worst Dishwasher Ever!!
                                                        This is a terrible dishwasher. The worst dishwasher I have ever had, and I would never purchase it again. It does not clean well, we often have to clean things several times or hand wash after the cycle. The tines broke immediately on the first use never stay up - once a plate is placed on the rack, they always fall down and everything falls along with it. The are all bent out of shape and it hold much less dishes than any other dishwasher I have ever had. The silverware trays never stay together and are very complicated to remove. It is the worst dishwasher I have ever had and I would never recommend this to anyone. Even though it was very expensive and brand new, we would love to replace it with a different machine.
                                                        by
                                                        Response from Café_AppliancesJan 3, 2024
                                                        Hey there - thanks for taking the time to share your feedback on your new dishwasher. Thank you for bringing these issues to our attention, and we appreciate your understanding as we work to address your concerns. We recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or scheduling online at https://www.cafeappliances.com/support/schedule-service -- We’re confident that our qualified service team will be able to assist with fixing any broken pieces in your unit. Please feel free to reach out anytime if there is anything we can assist with moving forward. Warm regards. Lauren@Café
                                                          Works great!
                                                          The dishwasher is very quiet and it washes well. Cycles take a lot longer than my previous 20yr dishwasher, but we run it at night, so no big deal. Seems to dry plastics well when using rinse aid. Would be nice to have it connect to app for alerts when done.
                                                          by
                                                            • Recommended
                                                            Quiet and clean
                                                            Great dishwasher! Washes well. Only concern is needing to be careful putting swine stems in and out of top rack.
                                                            by
                                                              Showing 1-30 of 855 reviews