I do tile and I've been looking for a knife that can handle the work I do. This is not terrible. It's somewhat durable as it's lasted me about 6 months with heavy use. The auto-load barely worked for a few weeks but when you try and place the 3 blades its supposed to fit, the blade you're using won't go back in. Its a simple one blade at a time otherwise you'll struggle pulling it in and out no matter if there's 1 or 3 blades inside. I wish the housing of the actual blade was more durable as I'm constantly getting it stuck when cutting up or down. When cutting down, the plastic storage that holds the blades isn't strong enough making the other fresh side of the blade cut through exactly where you hold the knife. All in all its a good idea and I put in the request for a warranty but will only be using it until I find a more suitable retractable folding utility knife. Don't fill it with blades, be careful when cutting with force.
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Response from DewaltProductExpertJun 17, 2021
Hello Guido, We are sorry for any inconvenience. If you have further question or need assistance please contact us at wecare@sbdinc.com and reference case #13440445. Thank you Deeris
1 found this review helpful
Nov 11, 2020
Great concept
I bought this knife today and im very disappointed i support Dewalt 100% but this knife is junk the blade wont stay in, its ridiculously hard to open there is not enough room for all three blade to fit in the storage unless i cram the 3rd one in and then i cant get it out
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Customer review from dewalt.com
Feb 13, 2020
It is a great idea.
. I'm putting Live 2 weeks ago and screws are restarting Fallout. It's a great concept. They just need to find a way to keep screws in them coming loose. Put Loctite on the threads. Something
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Customer review from dewalt.com
Oct 20, 2014
A good quality knife
I am very pleased with this knife it is easy to change the blades and it folds up so you can hang it on your belt. The ribs on the side help you to maintain a grip if you are cutting into to hard to cut material. You can store 3 blades right in the knife itself. You can always count on Dewalt to come up with a quality product.
Hello TOM Thank you for your feedback regarding the auto load folding utility knife model number DWHT10261. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9359990 ,so all information is easily available for the agent to assist you further. Thanks, Sherri DEWALT
Verified Purchase
Feb 9, 2024
Very great knife
[This review was collected as part of a promotion.] I got this knife 5 yrs ago and I use it every day I really love it thinking about getting another one after 5 yrs screws are coming out and the blade is starting to push back in but like I said I use it every day
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Customer review from dewalt.com
Dec 4, 2023
Nice quality ..i love and i trust any thing form Dewalt produce
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Oct 11, 2023
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Verified Purchase
Sep 20, 2023
The design is pretty lacking. The fact that you have to unfold it then extend the blade makes it safe but cumbersome.
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Response from DewaltProductExpertSep 20, 2023
Hello Tigerbyte. Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
Sep 20, 2023
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Sep 8, 2023
This is a quality utility knife. Easy reload and convenient folding for safety and fitting in pocket. I’m bias toward Dewalt so, I def recommend.
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Verified Purchase
Aug 30, 2023
Grip is excellent highly recommend.
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 23, 2023
Love me my dewalt toys.
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Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 16, 2023
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Verified Purchase
Aug 10, 2023
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Verified Purchase
Aug 10, 2023
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Verified Purchase
Aug 3, 2023
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Verified Purchase
Aug 2, 2023
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Verified Purchase
Aug 2, 2023
I like the quick reload of the razor blade. Best part is is when it’s folded up the blade will not be exposed or try to poke in the leg.