Customer Reviews for Defiant 15 Amp 7-Day In-Wall Digital CFL-LED Compatible Timer

Hello Mike, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. It is possible that the timers you have received are defective, however it is more likely that it is a programming error.

We are committed to making this right and we hope that you will give us an opportunity to discuss your unsatisfactory experience with our product.Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 532569. Thank you and have a great day!

Hello Valued Customer, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. It is possible they are defective, however we would greatly appreciate the opportunity to troubleshoot and program the timer with you over the phone to ensure that the products are not just being programmed incorrectly.

Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 532554, so that we can resolve your issue promptly. Thank you and have a great day!