Customer Reviews for Delta SureDock Magnetic 6-Spray Patterns 1.75 GPM 4.94 in. Wall Mount Handheld Shower Head in Chrome
- Handheld shower head docks securely with MagnaTite® Technology
- Chrome handheld shower head features 6 spray settings
- Delta shower heads backed by Delta's Lifetime Limited Warranty
Customer Reviews
Jan 17, 2024
Ensures the shower downspout won't break with the easy detach and reattach feature with the strong magnet
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Response from DeltaFaucetMar 3, 2024
Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla
Jan 17, 2024
I like the magnetic dock, but unless you have a large shower it is hard to adjust where the spray hits because of the large arm. The force of the spray isn’t very strong either. Somewhat disappointed.
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Response from DeltaFaucetMar 1, 2024
Hi Ellie,
Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
Jan 13, 2024
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Jan 10, 2024
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Jan 10, 2024
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Jan 10, 2024
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Jan 3, 2024
Very low pressure. Replaced it with a Waterpik. Made ALL the difference.
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Response from DeltaFaucetJan 15, 2024
Hi HomeDepotCustomer,
Thank you for your feedback on the 75689SN. I am sorry to hear that the unit is not what you expected. The handheld shower head provides a 1.75 GPM.
Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.
Best regards
Nicole
Digital Communications Specialist
Thank you for your feedback on the 75689SN. I am sorry to hear that the unit is not what you expected. The handheld shower head provides a 1.75 GPM.
Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.
Best regards
Nicole
Digital Communications Specialist
Dec 28, 2023
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Dec 27, 2023
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Dec 27, 2023
The magnet is not string enough although it does hold most often. The cord is not as pictured. It has not unlinked for three weeks now.
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Response from DeltaFaucetJan 9, 2024
Hi ILONA,
Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 75689BL. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 75689BL. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
Dec 27, 2023
A snap to install and great selection of different shower streams.
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Response from DeltaFaucetJan 28, 2024
Hi Tony,
Thank you for reaching out to Delta Faucet Company!
We are happy to hear our product meets your expectations and was quick to install!
We appreciate your feedback. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Engagement Specialist
Thank you for reaching out to Delta Faucet Company!
We are happy to hear our product meets your expectations and was quick to install!
We appreciate your feedback. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Engagement Specialist
Dec 20, 2023
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Dec 20, 2023
The magnet feature isn’t effective, the water pressure dislodges the shower head from the magnet
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Response from DeltaFaucetJan 8, 2024
Hi Home Depot customer,
Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 75689SN. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 75689SN. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
Dec 20, 2023
Brought it back. After the shower head dropped out of the holder twice and crashed on the ground, I knew it wouldn't last long. The magnet just isn't strong enough to hold it.
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Response from DeltaFaucetJan 8, 2024
Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla
Dec 13, 2023
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Dec 13, 2023
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Dec 6, 2023
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Dec 6, 2023
The pressure is so low, it takes extra time to rinse off
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Dec 6, 2023
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Dec 6, 2023
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Dec 6, 2023
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Nov 30, 2023
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Nov 29, 2023
As expected.Working well.
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Response from DeltaFaucetDec 12, 2023
Hi HomeDepotCustomer!
Thank you for taking the time to write a review for the Delta SureDock. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
Thank you for taking the time to write a review for the Delta SureDock. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
Nov 29, 2023
It is totally Amazing
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Nov 29, 2023
The flow of the water is so frustrating slow.
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Nov 29, 2023
Great product and was perfect for our shower. Hose length is helpful for rinsing shower walls and pets.
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Response from DeltaFaucetMay 30, 2024
Hi HomeDepotCustomer,
Thanks for your review regarding our 75689SN. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.
If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.
Please reach out with further questions!
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
Thanks for your review regarding our 75689SN. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.
If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.
Please reach out with further questions!
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
Nov 27, 2023
Item seems pretty decent, but we are already having troubles with the magnet mount.
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Nov 15, 2023
Great but slower flow from our old one
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Response from DeltaFaucetDec 6, 2023
Hi FRANKLIN!
Thank you for taking the time to write a review for the Delta shower head. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
Thank you for taking the time to write a review for the Delta shower head. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
Nov 15, 2023
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Nov 13, 2023
I had bought a cheaper brand, and I quickly realized why it was cheaper. This brand, Delta, is far superior. It not only offers multiple levels of sprays, but the hose doesn't curl! Wonderful!
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Response from DeltaFaucetNov 28, 2023
Hi plid!
Thank you for taking the time to write a review for the Delta SureDock. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
Thank you for taking the time to write a review for the Delta SureDock. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.
Best Regards,
Carrie
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Price:
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