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Customer Reviews for Franklin Brass 24 in. Wall Mounted Replacement Towel Bar Rod in White

Internet #202202025

Model #662308

Store SKU #808652

  • Franklin Brass 24 in. replacement towel bar in white
  • Bathroom accessory made from durable plastic
  • Towel holder features concealed mounting hardware

Customer Reviews

  • 4.3
    out of 189 reviews
  • 93% recommend this product
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Showing 1-30 of 189 reviews
product is fine, instructions could be better. My husband followed...
product is fine, instructions could be better. My husband followed the instructions and he cut it too short based on their suggestions.
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  • Verified Purchase
Cut it to length its good...
Cut it to length its good
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  • Verified Purchase
After 30+ years the original rod broke. To make...
After 30+ years the original rod broke. To make matters worse, the space was just under 24". Luckily this rod was easily cut and fits great. Ready for another 30+ years.
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I highly recommended it really is amazing
Easy to install it looks great and the price not bad
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
Wish it was one inch square rather the current smaller...
Wish it was one inch square rather the current smaller size.
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
It's good and does the job. It's a bit thin...
It's good and does the job. It's a bit thin and cheap, but you get what you pay for. Definitely serves its purpose, and I'm happy with it.
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    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from FranklinBrassSupportJan 22, 2022
    Thank you for taking the time to comment.  We are committed to providing safe, quality products that meet or exceed government and industry standards. We’re sorry to hear that you were not fully satisfied with our product. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team. FranklinBrass
      It was fine I adjusted for my fit cut about...
      It was fine I adjusted for my fit cut about 2 inches and it work fine
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          Great replacement
          It was easy to work with and it fits perfectly.
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          • Verified Purchase
          • Recommended
          It was longer than we needed, but we were able...
          It was longer than we needed, but we were able to trim down to size for perfect fit. Excellent product!
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            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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              It does what it's supposed to do - reliably hold...
              It does what it's supposed to do - reliably hold towels after you use them. I recommend this product.
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                INSTRUCTIONS NEED TO BE CORRECTED
                If you cut the bar per instructions only the spring loaded ends will be in the holes and the bar will rotate and I only cut it 1/16" shorter not the 1/8". If you measure from the back of the hole to the inside edge of the other bracket the 1/8" might work but I installed the one spring loaded end, pushed it into the hole till it was fully depressed and marked the bar at the inner edge of the other bracket then subtracted the distance from the end of the spring loaded end to the lip that goes against the end of the bar with it depressed. Much tighter fit and the bar does not rotate. Wish I would have thought of this before installing one bar per instructions.
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                Response from FranklinBrassSupportFeb 2, 2022
                SCOTT, Thank you for taking the time to comment. We are committed to providing safe, quality products that meet or exceed government and industry standards. We’re sorry to hear that you were not fully satisfied with our product. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team. FranklinBrass
                  • Recommended
                  1 found this review helpful
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
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                  • Verified Purchase
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                  • Verified Purchase
                  This rod was flimsy not as sturdy has I hoped....
                  This rod was flimsy not as sturdy has I hoped. I place a couple of bath towels on this rod and it started to been.
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                  • Verified Purchase
                  All I had to do was cut it a little,...
                  All I had to do was cut it a little, besides that it was good
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                  • Verified Purchase
                  You can easily trim to fit your area...
                  You can easily trim to fit your area
                  by
                  • Verified Purchase
                  This towel bar rod was easy to install after the...
                  This towel bar rod was easy to install after the old one broke. I had to saw it off to match the length & then the tension allowed it to fit securely.
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                  • Verified Purchase
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                  • Verified Purchase
                  flimsy and have to shorten to fit...
                  flimsy and have to shorten to fit
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                  Response from FranklinBrassSupportFeb 3, 2021
                  HomeDepotCustomer, Thank you for taking the time to leave us your thoughts. I am sorry to hear the rod did not meet your expectations. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team FranklinBrass
                  • Verified Purchase
                  Fantastic product and yes, I would buy again if I...
                  Fantastic product and yes, I would buy again if I needed them ..This bar was very easy to cut to size and also to install. The installation was as simple as installing a toilet paper holder
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                  • Verified Purchase
                  Showing 1-30 of 189 reviews

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