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Customer Reviews for Franklin Brass 24 in. Wall Mounted Replacement Towel Bar Rod in White

Internet #202202025

Model #662308

Store SKU #808652

  • Franklin Brass 24 in. replacement towel bar in white
  • Bathroom accessory made from durable plastic
  • Towel holder features concealed mounting hardware

Customer Reviews

  • 4.3
    out of 189 reviews
  • 93% recommend this product
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Showing 1-30 of 189 reviews
Didnt fit, i had to saw the end off about...
Didnt fit, i had to saw the end off about 2 inches.
by
Response from FranklinBrassSupportDec 7, 2020
HomeDepotCustomer, Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team FranklinBrass
  • Verified Purchase
Excellent replacement bar. Just trimmed a little to fit....
Excellent replacement bar. Just trimmed a little to fit.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The bar was easy to install, just measured what the...
The bar was easy to install, just measured what the length needed to be, made the cut, then inserted the spring loaded ends and it was installed, perfect in design and function
by
  • Verified Purchase
I had to cut the rod to fit but that wasn't a problem. Product is great and the Rod is up
I had to cut the rod to fit but that wasn't a problem. Product is great and the Rod is up
by
  • Verified Purchase
  • Recommended
easy to assemble fit perfect. Just wish it was a little thicker so it felt more durable.
easy to assemble fit perfect. Just wish it was a little thicker so it felt more durable.
by
  • Verified Purchase
  • Recommended
Looks and works as expected...
Looks and works as expected
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
did not fit...
did not fit
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
We had to shorten it so it would fit into...
We had to shorten it so it would fit into the brackets on either side, but it was easy to do!!
by
  • Verified Purchase
Easy to cut to size and fit the porcelain ends...
Easy to cut to size and fit the porcelain ends nicely. There is a potential of being a sturdier plastic which would have given it 5 stars. Nice nonetheless!
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
This. Towel bar fit perfectly. Thanks
This. Towel bar fit perfectly. Thanks
by
  • Verified Purchase
  • Recommended
Product does what it's supposed to do. A good find....
Product does what it's supposed to do. A good find.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
It is working well....
It is working well.
by
  • Verified Purchase
It is a quick inexpensive way to replace a towel bar.
It is a quick inexpensive way to replace a towel bar.
by
  • Verified Purchase
  • Recommended
Perfect solution - and I figured out a way to make it fit even better!
This is a time tested solution. The replacement rod works and is easy to install. But, the #1 complaint is the play that's left in the "bracket". The spring-loaded extension is just shorter than the depth of the bracket hole. I had an extra piece leftover from trimming the rod to size, and cut spacers that were just shorter than the depth of the hole in the bracket. I sanded them down to leave some space for the compressed spring section. It worked perfectly! There is very little play in the rod, and my wife is happy with the results (SUCCESS!). No pictures, but this was pretty straightforward. I guess you could even cut from the old towel bar if you need.
by
    • Recommended
    Kids loved it after they broke the original one...
    Kids loved it after they broke the original one
    by
    • Verified Purchase
    easy to use even though the directions are not perfectly clear.
    easy to use even though the directions are not perfectly clear.
    by
    Response from FranklinBrassSupportApr 23, 2020
    John, Thank you for taking the time to give us your feedback. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team FranklinBrass
    • Verified Purchase
    • Recommended
    Very good towel bar and fit well....
    Very good towel bar and fit well.
    by
    • Verified Purchase
    It's not heavy duty by any means, but it will...
    It's not heavy duty by any means, but it will do the trick. You need a mitre box to trim it to size.
    by
    • Verified Purchase
    Flexible and don't need to removed porcelain bases....
    Flexible and don't need to removed porcelain bases.
    by
    • Verified Purchase
    Brilliant design to replace original bar installed in 1972 and that one lasted this long! However...
    Brilliant design to replace original bar installed in 1972 and that one lasted this long! However, the strength of the item needs to be improved since it is not very strong and if someone should touch, lean or pull a towel without realizing it, I will be needing to replace it again. But, I was so happy to find something to fit in the tiled ends! Make it stronger PLEASE!!!
    by
    • Verified Purchase
    • Recommended
    The size was perfect, but it is on the flimsy side as far strength...too thin or plastic.
    The size was perfect, but it is on the flimsy side as far strength...too thin or plastic.
    by
    • Verified Purchase
    • Recommended
    Easy to use and seems like it will last. Pop off one end, cut to size, and install. It's slightly...
    Easy to use and seems like it will last. Pop off one end, cut to size, and install. It's slightly thinner than the original rod but not too bad.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 189 reviews

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