Customer Reviews for Home Decorators Collection Tager 60 in. Smart Indoor/Outdoor Matte Black with Whiskey Barrel Blades Ceiling Fan with Remote Powered by Hubspace

We appreciate your feedback regarding the 72" Tager ceiling fan, and we apologize that the material of the blades did not meet your expectations. We understand that preferences for fan blade materials can vary widely among customers.

The blades of the Tager ceiling fan are indeed made from high-quality, durable ABS plastic. While some fans utilize materials like wood or metal for blades, ABS plastic offers advantages such as being lightweight, resistant to moisture, and less prone to warping or fading over time. These qualities make ABS blades a popular choice for ceiling fans, especially in environments where durability and easy maintenance are important factors.

We understand that our product did not align with your specific preferences, and we apologize for any inconvenience this may have caused. Customer feedback is valuable to us, and we will take your comments into consideration as we strive to continually improve our product offerings.

If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to our customer service team. We are here to help ensure that you find a ceiling fan that meets your needs and preferences.

Thank you for considering our product, and we apologize again for any disappointment experienced.

Thank you for taking the time to share your experience with the 72" Tager ceiling fan. We sincerely apologize for any inconvenience you've encountered during the installation process and for any confusion caused by the directions provided.

We understand that clear instructions are crucial for a smooth installation experience, and we apologize if the provided directions fell short of your expectations. We continually strive to improve our instructional materials to ensure they are comprehensive and easy to follow. Additionally, we have video instructions available in the product photo gallery that may provide further clarity for installation procedures.

Regarding the material of the blades, we'd like to clarify that the blades of the 72" Tager ceiling fan are made of ABS thermoplastic. This material is specifically chosen for its durability and ability to withstand outdoor moisture and temperature fluctuations. While it may not have the appearance of traditional wood, it is engineered to provide long-lasting performance in outdoor environments.

We regret any disappointment caused by the material choice and assure you that our intention is to provide high-quality products that meet our customers' needs.

If you require any further assistance with the installation or if there's anything else we can do to improve your experience, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing the 72" Tager ceiling fan, and we appreciate your valuable feedback as it helps us enhance our products and services.

We sincerely apologize for the inconvenience you've experienced with your 72" Tager ceiling fan, and we appreciate you bringing this matter to our attention. We understand how frustrating it can be when a new product does not perform as expected.

It's regrettable to hear that your fan is not turning on after less than 9 months of use. This is certainly not the level of performance we strive for with our products. However, we believe that the issue may be easily remedied through a simple re-pairing process of the remote.

To re-pair the remote, kindly follow these steps:

Turn off the fan using the wall switch or breaker.
Restore power to the fan.
Press the "learn" button on the remote control.
This process often resolves connectivity issues between the remote and the fan. If, after attempting this solution, the problem persists, we assure you that your 72" Tager ceiling fan is covered by our warranty.

Please don't hesitate to contact our dedicated customer service team at 1-833-433-2671. They will be more than happy to assist you further and provide any necessary replacement parts to ensure your fan operates as intended.

We understand the importance of a reliable ceiling fan, and we are committed to addressing and resolving this issue promptly. We appreciate your understanding and the opportunity to make this right.

Thank you for choosing our Tager ceiling fan, and we look forward to restoring your satisfaction with our product.

Thank you for sharing your experience with the 72" Tager ceiling fan, and we sincerely apologize for the inconvenience you've encountered.

We regret to hear that the fan broke after only 5 days, especially considering the challenge posed by a 16ft ceiling installation. We understand the difficulty in replacing parts in such scenarios.

We appreciate your positive feedback about our customer support. Our goal is to ensure our customers receive the assistance they need promptly. However, we understand your hesitation in recommending the Tager fan for installations with specific challenges.

To address your concerns, we will be reviewing the fan's design and installation process to identify areas for improvement. We value your feedback as it helps us enhance the overall customer experience.

If there is anything specific you would like to share regarding the broken parts or if there's an opportunity for us to assist further, please contact our customer service team. They can be reached at 1-833-433-2671. We are committed to ensuring your satisfaction and addressing any issues you may have encountered.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our products.