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Customer Reviews for Home Decorators Collection Tager 60 in. Smart Indoor/Outdoor Matte Black with Whiskey Barrel Blades Ceiling Fan with Remote Powered by Hubspace

Internet #322982944

Model #N383B-MBK+V8

Store SKU #1008643696

  • Manage device with Hubspace App, Google and Alexa
  • Modern 60 in. indoor/outdoor ceiling fan with matte black finish
  • A DC motor is up to 70% more energy efficient than an AC motor

Customer Reviews

  • 4.3
    out of 206 reviews
  • 66% recommend this product
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Showing 1-30 of 206 reviews
It appears to be what I needed for the area
by
  • Verified Purchase
If only it had a light!
Absolutely perfect fan IF what looks like a light was really a light. So disappointed finding the what I thought would be perfect timeless sleek fan to update my home as the showcase piece.
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Response from Ed Yano HDC RepSep 25, 2023
We're sorry to hear about the disappointment you've experienced with your fan purchase. We appreciate your feedback, and we'd like to clarify that the product description and pictures for this fan very clearly indicate that it does not include a light.

We understand that the appearance of what you thought might be a light can be misleading, and we apologize for any confusion this may have caused. It's essential to us that our customers receive the products they expect, and we'll take your feedback into consideration as we continue to improve our product listings.

While this fan doesn't include a built-in light, it can still serve as a sleek and stylish addition to your home's decor. If you have any further questions or need assistance with any of our products in the future, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we appreciate your understanding as we work to provide accurate and informative product descriptions. Thank you for bringing this matter to our attention. HDCEdYano
    Fan setup was easy. Great instructions. Fan looks great and works like it should.
    by
    • Verified Purchase
    Beautiful fan! Stylish upgrade. On high, it doesn't move alot of air, though.
    by
    Response from Ed Yano HDC RepNov 30, 2023
    Thank you for taking the time to share your feedback on the 72" Tager ceiling fan. We're thrilled to hear that you find it beautiful and a stylish upgrade to your space.

    We're sorry to learn, however, that you feel the airflow on the high setting isn't meeting your expectations. Your satisfaction is our priority, and we would like to assist you further to ensure you have the best experience with our product.

    Please don't hesitate to reach out to our customer service team at 1-833-433-2671. They will be happy to discuss your concerns and provide guidance on maximizing the fan's performance. Your feedback is valuable, and we appreciate the opportunity to address any issues to enhance your overall satisfaction.

    Thank you for choosing our product, and we look forward to assisting you promptly. HDCEdYano
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Fan went up very easily not impressed with the speed should spin much faster will be returning it to find another style
    by
    Response from Ed Yano HDC RepSep 25, 2023
    We appreciate your feedback regarding your experience with the 72" Tager ceiling fan. We're sorry to hear that you're not satisfied with the fan's speed and that you're considering a return. Your satisfaction with our products is important to us, and we'd like to address your concerns.

    Ceiling fans typically come with multiple speed settings to accommodate different preferences. If you find that the fan's highest speed setting is not meeting your expectations and you believe there may be a specific issue affecting its performance, we recommend reaching out to our customer service team for assistance. They can provide troubleshooting guidance and explore potential solutions to address the speed concern.

    If you decide to return the fan in search of another style that better suits your needs, please follow the return process, and we'll assist you accordingly. We understand that everyone has unique preferences, and we appreciate your feedback as it helps us continually improve our product offerings.

    Your satisfaction is important to us, and we're here to assist you in any way we can. If you have any further questions or need assistance with your ceiling fan purchase, please don't hesitate to reach out to our customer service team. Thank you for your understanding as we work to address your concerns and provide a positive experience with our products. HDCEdYano
    • Verified Purchase
    This ceiling fan is the best ceiling fan I’ve ever get , I’m an electrician and this one is the best, blows a lot of air and can be control with the physical switches and tempt and phone app perfect for my house
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    • Verified Purchase
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    • Verified Purchase
    Very nice fan, easy instal and moves a ton of air. The Hubspace app could use a little work. But overall highly recommend.
    by
    • Verified Purchase
    Large fan, easy install, quiet and pushes a lot of air
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Great! Puts out a lot of wind!
    by
    • Verified Purchase
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    • Verified Purchase
    Install was easy and works great. Thanks
    by
    • Verified Purchase
    Does a fantastic job of creating air movement!!
    by
    • Verified Purchase
    Quit working after 2 months
    Fan will run up to speed then it just stops! Junk!
    by
    Response from Ed Yano HDC RepSep 25, 2023
    We're sorry to hear about the issue you've encountered with your 72" Tager ceiling fan, and we appreciate your feedback. Your satisfaction with our products is important to us, and we'd like to address your concerns.

    A ceiling fan abruptly stopping is not typical behavior, and we understand your frustration. We recommend contacting our customer service team for assistance. They can provide troubleshooting guidance and explore potential solutions to address the problem.

    We understand your frustration, and we apologize for any inconvenience you've experienced. Your feedback is essential to us, and we're committed to assisting you in resolving this issue to ensure you have a positive experience with our products. If you have any further questions or need assistance, please don't hesitate to reach out to us. HDCEdYano
      They randomly start and stop working. One will work and the other one won't work
      by
      Response from Ed Yano HDC RepSep 25, 2023
      We're sorry to hear about the issue you've encountered with your 52" Tager ceiling fans, and we appreciate your feedback. We'd like to offer some assistance to help address the problem you're facing.

      Random start and stop issues with ceiling fans can sometimes be attributed to interference or pairing issues with the remote controls. To resolve this, we recommend following the pairing process as outlined in the owner's manual. This will ensure the fan will only accept commands from it's paired remote and won't behave erratically. If you've tried this solution and continue to experience issues, please feel free to reach out to our customer service team at 1-833-433-2671. They can provide further assistance and guidance to help resolve the problem with your Tager ceiling fans.

      We understand your frustration and apologize for any inconvenience you've experienced. Your satisfaction with our products is important to us, and we're committed to assisting you in resolving this issue to ensure you have a positive experience with our fans. If you have any further questions or need assistance, please don't hesitate to contact us. HDCEdYano
      • Verified Purchase
      These fans are absolutely amazing. I have 2 of them...
      These fans are absolutely amazing. I have 2 of them on a 16 foot ceiling and they blows lots of air around. I'm extremely pleased with them.
      by
      • Verified Purchase
      Extremely easy installation
      Ignore the reviews that say that this fan is hard to install. It's extremely light and can easily be lifted with one had and dropped onto the ceiling mount. It's a 20 minute job. I just installed this on my 12' ceiling and it was an absolute piece of cake. This moves plenty of air in my 21' x 29' room.
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        • Recommended
        by
        • Verified Purchase
        Good speed , good wind
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        • Verified Purchase
        Love them, they look and work beautifully!
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        • Verified Purchase
        Love this ceiling fan! So quiet, and controlled by my Alexa!
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        • Verified Purchase
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        • Verified Purchase
        Upon opening the package, I thought the faux wood look was hard to miss, but once it was up, it looked much better. It was easy to install and the directions were clear. The hardest part was fitting the receiver into the base. I would order it again, and probably will for the rest of my house.
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        • Verified Purchase
        The fan does not work right
        I bought 2 fans and on one the motor wire was not attach to the motor and the second one does not worl right. We turn it on and the fan clades will run slow than goes fast for about 30 seconds then quits. I would not recommend this fan to anyone it is a piece of junk!!!1
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        Response from Ed Yano HDC RepSep 25, 2023
        We sincerely apologize for the issues you've experienced with your 72" Tager ceiling fans, and we appreciate your feedback. Your satisfaction with our products is important to us, and we'd like to address these concerns.

        It's concerning to hear about the issues with the motor wire not being properly attached to one of the fans and the erratic behavior of the second fan's blades. This is definitely not the experience we want our customers to have, and we understand your frustration.

        We want to make this right for you. Please contact our customer service team at 1-833-433-2671. They will be able to assist you with troubleshooting these issues, initiating warranty claims if necessary, and finding a solution that meets your expectations.

        We apologize for any inconvenience you've experienced, and we're committed to ensuring that you have a positive experience with our products. Your feedback is valuable, and we're here to assist you every step of the way to resolve these problems. Thank you for bringing this matter to our attention. HDCEdYano
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          • Verified Purchase
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          • Verified Purchase
          Showing 1-30 of 206 reviews

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          Recommended Room Size

          Great Room (600 sq. ft.)

          Great Room (600 sq. ft.)

          Great Room (600 sq. ft.)

          Large Room (400 sq. ft.)

          Mounting Type

          Angled Mount, Downrod Mount

          Angled Mount, Downrod Mount

          Angled Mount, Downrod Mount

          Flush Mount

          Blade Span (in.)

          60 in

          60 in

          60 in

          52 in

          Number of Blades

          3

          3

          6

          3

          Indoor/Outdoor

          Indoor, Outdoor

          Indoor, Outdoor

          Indoor

          Indoor, Outdoor