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Customer Reviews for KOHLER Rubicon Single-Handle Pull-Down Sprayer Kitchen Faucet in Vibrant Stainless

Internet #301572052

Model #R20147-SD-VS

Store SKU #1002422310

  • Single lever handle pull-down kitchen sink faucet
  • Installs on a 1, 2, 3, or 4-hole sink (escutcheon plate included)
  • 2-function sprayhead featuring Sweep Spray

Customer Reviews

  • 4.3
    out of 746 reviews
  • 69% recommend this product
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Showing 1-30 of 746 reviews
I just replaced my old Moen kitchen faucet with the Koehler Rubicon Faucet. This was the easiest ...
I just replaced my old Moen kitchen faucet with the Koehler Rubicon Faucet. This was the easiest installation that I have ever done on a faucet. Going from a three hole sink to using just one hole with this faucet leaves a very clean look. The stainless finish on this faucet looks great and we love the pull-down spray head that switches easily between spray or stream modes. Also, the magnetic docking makes replacing the spray head after use very easy, as I have some that just didn’t want to stay in the spout. This is a very high quality faucet. The instructions were clear and simple. It would be helpful if the instructions included the hole size to drill for the soap dispenser, but other than that, I would highly recommend this faucet.
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  • Recommended
5 found this review helpful
This faucet is a beast! It is big and thick and heavy and appears to be very well made, no real s...
This faucet is a beast! It is big and thick and heavy and appears to be very well made, no real surprise since it is a Kohler product. Take a look at the photos and keep in mind that I have big hands with German sausage fingers so that will give you the scale. The finish on the faucet is really nice and even. We installed it immediately after it was delivered and we are happy with the function of the faucet, simple and intuitive. I would say that if you plan on purchasing this model just be aware that it is large so it may look a little overwhelming if your sink and counter is on the small side. Highly recommended otherwise.
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  • Recommended
11 found this review helpful
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Very nice design!!! Easy to install!!
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  • Verified Purchase
Only 3.5 years old and handle is dripping
Only 3.5 years old and handle is dripping. Purchased to match shape of a new Ruvati 60/40 split square basin sink. Operated by 2 person household. Several houses over 52 years and have had Kohler faucets in all. Never had one fail in only 3.5 years until now. At the price it shouldn’t have. SIGH
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Response from Kohler Product ExpertMar 14, 2024
Hello, this is Lisa with Kohler Co. I am sorry to hear of the leak that was occurring with your kitchen faucet. I am happy to share that your faucet carries our Limited Lifetime Warranty! We would like to assist with getting a replacement part sent to you direct to ensure the leak is corrected. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
    It’s a piece of crap
    Flow will slow to a near crawl within 2 years. Your wife will complain so much you’ll buy anything else. I’m on my 2nd
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    Response from Kohler Product ExpertMar 7, 2024
    Hi Homeplumber, this is Sarah with Kohler Co. I am very sorry to hear your Rubicon kitchen faucet has a low flow. This may indicate a blockage within the sprayhead. We recommend removing the sprayhead from the hose and testing the flow from the hose alone. If the flow improves, the sprayhead would be the culprit. You can then soak the head in a solution of 50% water and 50% white vinegar to break down on any internal debris blocking the head. Please email our team at KohlerCustServ@kohler.com for further assistance. We are happy to assist with your warranty. Kindly, Sarah S. Kohler Customer Service
      I am very pleased. Thank you
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      • Verified Purchase
      I choose this faucet because of its simplicity and design. The faucet looks great in person and works the way I expect it to. I can't speak to it's long-term durability, but I'm cautiously optimistic.
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      • Verified Purchase
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      Just installed, looks good
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      • Verified Purchase
      Low water pressure
      After installing this new kitchen faucet, my water pressure is extremely low when using. The price of this unit should be for free. Wasted time & labor installing this junk.
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      Response from Kohler Product ExpertNov 28, 2023
      Hi Rudolph, this is Sarah with Kohler Co. I am very sorry to hear about your disappointment with the water pressure on your Rubicon kitchen faucet. This faucet is designed to produce 1.5 gallons per minute at 60 psi. If your pressure is less than 60 psi, you will have a reduced flow. We recommend testing the flow from the faucet to ensure it is providing what is intended. For additional assistance, please email our team at KohlerCustServ@kohler.com. We are here to help! Kindly, Sarah S. Kohler Customer Service
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        • Verified Purchase
        The Kohler Rubicon single-handle pull-down sprayer head kitchen faucet, polished chrome finish looks very nice with our kitchen sink, and pulls out easily to use as a sprayer head. Glad we bought it!
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        • Verified Purchase
        The supply lines are only 24” not the usual 32”. This requires the purchase of 2 extension lines to install the faucet. There is no mention on the packaging of the supply lines length!
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          Easy installation compared to other models
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          • Verified Purchase
          Very difficult to put on/adjust the weight on the water hole line under sink for the water sprout. There lot’s of water spots on facet that cost over $230.00. The rubber ring between the facet and my granite counter top not thick enough off the counter.
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          Response from Kohler Product ExpertAug 17, 2023
          BT From Fory Myers Fl, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with the Rubicon faucet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
          • Verified Purchase
          Water Sprays Everywhere
          This looks good, however after any use I have to wipe the top of the sink and counters off as water is everywhere, and that is with regular straight stream, it happens as well with the wide spray. It seems sturdy outside of that.
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          Response from Kohler Product ExpertAug 15, 2023
          Hello Stass, this is Lisa with Kohler Co. I am sorry to read of the concerns with your kitchen faucet. We are more than glad to help. We would recommend removing the sprayhead from the spray hose and soaking it in a solution of white vinegar and water (50/50 mixture) to loosen the debris that is within the sprayhead. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance if that does not correct what was occurring. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
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            • Verified Purchase
            not yet installed
            looks goodbut not yet installed
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            Response from Kohler Product ExpertJun 15, 2023
            Jammer51, my name is Jessica with Kohler Customer Service. We are happy to hear you are satisfied with the look of your Rubicon faucet, however, we are disappointed to see the negative (1 star) review. We would like to connect with you to learn how we can help. Please email our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
            • Verified Purchase
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            • Verified Purchase
            Come on Kohler you can do better
            I did a total renovation on my home 4 years ago. Purchasing this kitchen faucet was by far the worst decision I made. The first problem was the hose that clogged slowly and had to be replace after two years. Now the spray head does not function properly. I will now be replacing this piece of trash.
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            Response from Kohler Product ExpertJun 6, 2023
            JosephR, my name is Jessica with Kohler Customer Service. I am sorry to hear your Rubicon faucet is not functioning as it should. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to provide a warranty replacement sprayhead. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
              Leaking after 24 months
              We bought this Rubicon faucet for our kitchen and a Rubicon faucet for our bathroom. BOTH have had leaks in less than 2 years. I replaced the bathroom faucet at 18 months with a Mohen because I couldn’t seem to find the proper Kohler replacement cartridge. Now the kitchen faucet is leaking and I have to buy a replacement hose ($48.00) and cartridge ($14.00). I’m really disappointed because I expected higher quality and greater value from Kohler.
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              Response from Kohler Product ExpertJun 6, 2023
              Dan23, my name is Jessica with Kohler Customer Service. I am sorry to hear your Rubicon faucet is leaking. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to verify where the leaking is coming from and provide the needed replacement parts under your products warranty. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
                Head leaks
                We love the look but has dripped since we bought. Initially wasn't too bad and we were excited for the kitchen upgrades so lived with it. Over time has gotten worse and just runs out side when using whether extended or not.
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                Response from Kohler Product ExpertMay 12, 2023
                Hello Hope, this is Lisa with Kohler Co. I am sorry to hear of the leak that was occurring. This is certainly not something that you should anticipate. We would like to connect with you direct to assist with a resolution. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are more than glad to help. Sincerely, Lisa A., Kohler Customer Service
                  Showing 1-30 of 746 reviews

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                  Finish Family

                  Stainless Steel

                  Stainless Steel

                  Stainless Steel

                  Stainless Steel

                  Faucet Hole Fit

                  1, 2, 3, 4

                  1, 2, 3, 4

                  2

                  1, 2, 3, 4

                  Sensor Activation

                  No Sensor

                  No Sensor

                  No Sensor

                  Touchless

                  Features

                  Advanced Spray, Pull Out Spray Wand

                  Advanced Spray, Pull Out Spray Wand, Secure Docking, Spot Resistant

                  Advanced Spray, Pull Out Spray Wand

                  Pull Out Spray Wand, Secure Docking, Spot Resistant

                  Deckplate Included

                  Deckplate Included

                  Deckplate Included

                  Deckplate Included

                  Deckplate Included