Hi, there. Thank you for taking the time to review the LG Range (LDE4413ST) model. We understand your concerns regarding the installation process and the misleading information in the manual. Safety is our top priority, and we take this matter seriously. We will address this issue with our installation team to ensure that such oversights do not occur in the future.
Regarding the intelligent diagnostics feature, will review the manual to ensure that it accurately reflects the features of the LDE4413ST range. Regarding the difficulties you experienced when contacting our customer care team, we will also review our customer care processes to ensure that language barriers do not hinder practical assistance.
If there's anything further we can do to address your concerns or assist you in any way, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy