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Customer Reviews for LG 7.3 cu. ft. Double Oven Electric Range with ProBake Convection, Self Clean and EasyClean in Stainless Steel

Internet #206290483

Model #LDE4413ST

Store SKU #1001539719

  • Cook multiple dishes at once with 7.3 cu. ft. double oven
  • ProBake convection oven delivers even baking results
  • Radiant stove top elements provide cooking/warming flexibility

Customer Reviews

  • 4.2
    out of 1,285 reviews
  • 74% recommend this product
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Showing 1-30 of 1,285 reviews
Buyer beware
[This review was collected as part of a promotion.] Loved my LG double oven range until it caught fire due to faulty wiring!
by
    So far, love this range
    by
    • Verified Purchase
    Perfect Performance so far
    [This review was collected as part of a promotion.] Range has worked perfectly so far, ovens and burners have been just fine. Lock feature also works great so that burners do not get turned on automatically due to leaning over the front of the stove. That seems to be a huge item among reviews, lock feature works perfectly.
    by
      Been waiting 5 years…to get rid of this stove
      I am finally getting a new range today to replace my 5 yr old LG fire-hazard. The burners are easily turned on—by dogs, by toddlers, and by people leaning against them. My large triple burner now stays on full heat and reaches temps over well 500 degrees. Many expensive pans ruined. Common cleaners rub off the labels. The stainless steel scratches more easily than it should. I could go on. Do not buy this piece of junk. Cannot believe LG persists in continuing this poor, dangerous design.
      by
      Response from LG Digital Customer CareJan 14, 2024
      Hi, there. We apologize for the inconvenience and frustration caused by the issues you've experienced with your LG Range (LDE4413ST) model. We understand your concerns and take them seriously. We appreciate your feedback and will use it to improve our products. If you have any further questions or need assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG
        2 found this review helpful
        Poor Design for stove top knobs
        Stovetop burner knobs are easily turned on and rotated; constantly when cooking just a slight touch with stomach turns knob up or down. On several occasions I have nearly burned something was unaware the knob was moved. Multiple times I was just about to leave my home and noticed "burner on" indicator was lit up. Between the Stovetop and knob is a seam and food easily gets in this crack. Poor design, need to relook.
        by
          The Brand to buy without a doubt, safe , reliable!
          I went with a name and innovative manufacturer I could trust , I read many reviews some said the product was not safe , I totally disagree, it features a locking system that works for the burners and oven. This is one of my most treasured new appliances it operates flawlessly, the double oven is awesome one of them being convextion it is pure heavenly to cook on! Thank You!
          by
            Great oven
            Bought this oven and it works like a champ. The features are great.
            by
              just got it in today, buyer beware
              No anti tip device installed by installer found it laying on my kitchen island, surely with 3 people arriving one could have done it . Also on oven shows smart diagnostics and all misleading info in manual and on oven, according to the manual and oven mine should be a smart oven , customer care at lg was horrible couldn’t understand very much of the foregin accent .
              by
              Response from LG Digital Customer CareFeb 15, 2024
              Hi, there. Thank you for taking the time to review the LG Range (LDE4413ST) model. We understand your concerns regarding the installation process and the misleading information in the manual. Safety is our top priority, and we take this matter seriously. We will address this issue with our installation team to ensure that such oversights do not occur in the future.
              Regarding the intelligent diagnostics feature, will review the manual to ensure that it accurately reflects the features of the LDE4413ST range. Regarding the difficulties you experienced when contacting our customer care team, we will also review our customer care processes to ensure that language barriers do not hinder practical assistance.


              If there's anything further we can do to address your concerns or assist you in any way, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG
                • Recommended
                4 found this review helpful
                I like it!
                [This review was collected as part of a promotion.] I like everything about it so far (every feature/function I have used). I do wish the burner knobs were either less prominent or less sensitive. When I have to reach over them they have a tendency to turn on. The beep notice helps though
                by
                  Looks GREAT and it has all the features my wife l.
                  My wife loves the stove. She has a bad back and the ease of using the top oven is perfect. Almost every day, she is trying out a feature she didn’t use. Easy to wipe and clean. Nothing more I like is when the wife is happy!
                  by
                    Numbers have rubbed off knobs/ eye is on high heat
                    I really love the look of my LG stove however, I have to buy another one because the numbers have rubbed off and one of the eyes on the stove is on high and will not regulate to a lower temperature
                    by
                    Response from LGAnswersSep 1, 2023
                    Thank you for taking the time to contact us about your concern. Your safety is our top priority, and we apologize for the unfortunate circumstances of the LG Electric Range's stovetop not regulating the correct temperature. We'd like to get a better picture of the problem and what we can do to fix it. Please send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including the oven's model and serial numbers. It would be our pleasure to assist you further! ~Rita LG
                      4 found this review helpful
                      Cleaning overload!
                      I love my stove but was surprised when the numbers rubbed off the knobs over a 6 month timeframe. Now I month know if the eye is on high or low. Smh
                      by
                      Response from LG Social MediaJul 19, 2023
                      Thank you for your kind words about your LG stove. We're sorry to hear that you've experienced an issue with the knobs. We want to make sure you have a hassle-free cooking experience. To address this matter, please reach out to us via private message on Facebook or Twitter using @LGUSSupport. We'll be happy to assist you in resolving the knob issue. Your satisfaction is essential to us, and we appreciate your understanding. Thank you for choosing LG, and we look forward to helping you.
                        Save time, improve health & beautify the kitchen!
                        [This review was collected as part of a promotion.] We absolutely love our new LG convection oven! Obviously it looks amazing in our new kitchen remodel, but it also has really improved the health of our home. We have family members with asthma. In our old oven, we would need to cook an item for an hour and the direct heat would burn edges, cause smoke that you didnt always see but could feel. How unhealthy! This new oven cooks at mach speed, no burning. And, it encourages healthy cooking too! So, this oven pleases all the senses, and keeps your family healthy and safe! Thank you LG!
                        by
                        Response from Social MediaMay 15, 2023
                        Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
                          Dangerous!
                          This is hands down the worst/ most dangerous stove top I have ever owned or seen. The knobs on the front are extremely easy to turn on (literally only need to brush by them), causing major issues for children and anything that may have accidentally been left on the stove top. Three times now we have almost had a fire due to melting lids and most recently a bottle of sauce busted. Totally not recommended if you have kids, and not a single knob cover fits.
                          by
                          Response from LGAnswersFeb 22, 2023
                          We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG
                            9 found this review helpful
                            Disappointed
                            The burner knobs fall right at my waist and I am accidentally turning them on. They are quite easy to engage. I tried locking the range which worked until I was chopping on one side and browning on the other and my belly accidentally turned on the back burner melting my waste bag to the stove. It took some elbow grease to get it cleaned up with a razor blade and the cleaner that came with the stove. I took all the knobs off and will put them on when I need them to cook. I used a vent deflector from my HVAC vents which worked but the magnets scratched the metal surface. The cooktop is also a bit different from my last. I have to constantly clean it. It is not a smooth surface. The instructions warn about not sliding pans across it which is hard not to do.
                            by
                            Response from LGAnswersJan 26, 2023
                            We apologize that you had such experience with your LG Electric Range. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly LG
                            • Verified Purchase
                            3 found this review helpful
                            My dog turned the burners on and almost got us kil
                            My dog was going for something on the stove top and managed to turn on three out of the five burners. It ignited some cardboard nearby and we woke up at 2am to a giant fire on the stovetop. If we didn't have smoke detectors, the range, our kitchen, and probably our house would've been ruined. This range is NOT safe for houses with dogs or probably children. The handles are way too easy to turn. Besides the fire, the top oven has definitely hot/cold spots, so much so that I have to turn my items halfway through cooking. The bottom oven is the opposite, and I usually have to subtract 2-5 minutes from cook time.
                            by
                            Response from LG Social MediaFeb 28, 2023
                            Oh no! We hope everyone's alright. We're sorry to hear about the incident. That is not the experience we want our customers to have. Please know that we value our products and customer satisfaction. Thank you for bringing this to our attention. Your feedback will not go unnoticed and will be considered for our future product development. Please send us a private message on Facebook or Twitter at @LGUSSupport with the hashtag #VOC and your contact information. -Cazz
                              Burner discolored within 4 months of use
                              The burner I use the most discolored within 4 months of use. LG says it is not under warranty. They claim that calcium can discolor the burner. Water has calcium in it so this is a joke. Speed roast is great. But I do not recommend the product
                              by
                              Response from LGAnswersJan 21, 2023
                              Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG
                                2 found this review helpful
                                One of my best stoves
                                [This review was collected as part of a promotion.] Very satisfied and wife love the two ovens!!!! One of the things she loves is the blue inside of oven
                                by
                                  Worst range I ever bought
                                  Teo month old and the paint went off on the range after a self clean got burn awful range
                                  by
                                  Response from Social MediaDec 14, 2022
                                  We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG range. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
                                    Very Disappointed!!
                                    After the warrenty ran out, I ran into a problem with the right front burner. It seems it will not turn on unless I use another burner. I cannot use it independently of the others.
                                    by
                                    Response from LGAnswersDec 7, 2022
                                    We would be happy to help you with scheduling out-of-warranty repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG
                                      3 found this review helpful
                                      Broke after warrenty
                                      I was very happy with my oven until I discovered that the front right burner didn't operate correctly. It seems all of the other burners work fine but the burner on the right front burner will only come on if I turn on another burner first. Oterwise I cannot use it independently.
                                      by
                                      Response from Social MediaDec 7, 2022
                                      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
                                        Knobs, hot surface lens, range top
                                        What I love: the double oven is amazing. What I’m disappointed in. I have owned this oven 2yrs and the numbers on the knobs have worn off, the cover lens to the “hot surface” fell out. I ordered a replacement but it’s just for looks, it doesn’t snap back in, and doesn’t light up when there is a hot surface. The top of the oven is very difficult to keep clean. I would not recommend this oven.
                                        by
                                        Response from LGAnswersNov 23, 2022
                                        We would be happy to help you with replacement knobs, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG
                                          3 found this review helpful
                                          Boundless oven stove
                                          [This review was collected as part of a promotion.] The convenience of a double oven stove is a great help for meals that need different temperatures for baking
                                          by
                                            Performance
                                            Love our new stove so far works great.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Terrible stove! Please read if you actually cook!!
                                            How in the world does this thing have so many positive reviews? They must be reviewing based on looks yes it looks nice but it sucks if you actually want to cook. I cook at least 2 meals a day and let me tell you I almost threw this thing away. It’s unsafe and way too sensitive. Many times while cooking or just waking by we accidentally brush the burners and he stove turns on. This is very dangerous as sometimes no one was cooking but the stove was on! Plus the back burners are too small Too small to be useful for anything but a small kettle. The ultra heat burner basically has two modes burn and not cook, front left. Front right is a good size but the way this stove heats is it the glass cook too gets hot and then it clicks off and it’s just a ratio of clicking and Turing off based on which level of heat you are using. This means that heat isn’t really regulated and on most settings your either going to burn your food or it’s not going to cook. I normally cook on low and then remove my pan so things can not burn, and cook all the way. For things like pancakes it’s almost impossible to get right with this heat irregularly. Plus the oven is the same way. My cakes are normally more cooked in the middle than the edges. I will say I like the convection one (bottom oven ) but because there’s two it’s shallow and some like a full size turkey would not fit. This is a terrible stove it’s very sensitive and heats irregularly and has hot spots in the oven. I love cooking and am not one to complain but I really wanted to warn others. If your going to get this do yourself a favor and get a chair for your smoke alarm and an instant pot to actually cook.
                                            by
                                            Response from Social MediaOct 25, 2022
                                            We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG range. This information will be shared with our research and development teams for future improvements. ^Nikki
                                              Good features
                                              [This review was collected as part of a promotion.] Love this. Front panel is easily smudged but looks good.
                                              by
                                                Love the design and features
                                                I purchased the new LG electric range as part of my kitchen remodel. The double oven is great and having the knobs at the front of the range is very “handy.”
                                                by
                                                  Burns everything
                                                  Hate this stove came with the house. Burns everything!!! Now I’m a good cook and make most things from scratch plus I’ve had many different stoves and electric cook tops. This is the absolute worst one. It looks nice but if you actually want to cook it burns everything on the stove top or doesn’t cook it all the way through. Plus because it is a duo oven you won’t have space for let’s say a turkey or something tall like a ham. I have to cook on On instant pot or grill now.
                                                  by
                                                  Response from LGAnswersSep 28, 2022
                                                  We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette LG
                                                    4 found this review helpful
                                                    Buyer beware
                                                    Oven glass door completely shattered while cooking
                                                    by
                                                    Response from Social MediaAug 30, 2022
                                                    We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
                                                      Double oven
                                                      I received my double oven electric range on August 1st, 2022. It is amazing. It is easy to operate and gives alerts when the oven reaches the set temperature and if the oven door is left open too long during the cooking time.
                                                      by
                                                        Showing 1-30 of 1,285 reviews

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