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Customer Reviews for LG 7.3 cu. ft. Double Oven Electric Range with ProBake Convection, Self Clean and EasyClean in Stainless Steel

Internet #206290483

Model #LDE4413ST

Store SKU #1001539719

  • Cook multiple dishes at once with 7.3 cu. ft. double oven
  • ProBake convection oven delivers even baking results
  • Radiant stove top elements provide cooking/warming flexibility

Customer Reviews

  • 4.2
    out of 1,285 reviews
  • 74% recommend this product
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Showing 1-30 of 1,285 reviews
Great Double Oven
[This review was collected as part of a promotion.] I love having the double oven, although it’s taking time to learn how to cook with Convection. The top of the stove however has chipped in the sides very easily. I’ve been very careful with baking sheets but it’s just not durable at all.
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    • Verified Purchase
    Compared to my last stove this one has a steep learning curve with all of the functions it has. Sort of like any new car! I like technology but sometimes there is too much. I love the double oven but... being a double oven the space inside is great but looking through the door to check the status on either oven is hard, if not, impossible! Almost have to sit on the floor to put anything in or take out of the bottom oven. The stove has a lock out feature which is awesome but... Wish I would have read about that feature sooner! I was leaning over the controls to the stove top and we had laid silicone oven liners on the stovetop to put in the oven later. Well, I must have hit one of the stove handles and turned a burner on. Don't know how long the stove was on but I noticed it was extremely hot over by the stove and realized I turned a burner on by accident! The silicone mat that was over the burner caused the stove top to be marred by the silicone! Cleaned the Top about 5 times trying to get the marring off but to no avail! So much for my brand new looking $1500 stove! We love the stove but there is a learning curve to all of the features!
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    • Verified Purchase
    This is my second LG electric range and I am still in love. So much so that we bought the exact same model again.
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    Response from LG Digital Customer CareMar 6, 2024
    Hi there, Thank you so much for your loyalty to LG and for choosing our electric range once again. We're thrilled to hear that you are still enjoying your appliance and that it has met your expectations. We truly appreciate your support and hope that you continue to love your LG electric range for years to come. Thank you for choosing LG! ^Cris LG
    • Verified Purchase
    1 found this review helpful
    Dangerous Fire Hazard !
    Five times this stove has accidentally turned on causing two fires. Have had electric stoves for over 50 years and never had this problem before. The front knobs only have to be slightly brushed by someone walking by or backed into while talking to turn on. Most of the time you notice but not always. Would never buy this again, in the process of junking the very poorly designed dangerous piece of junk.
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    Response from LG Digital Customer CareMar 1, 2024
    Hi, there. We would like to express our gratitude for reviewing your recent experience with our LG Range (LDE4413ST) model. We value your experience as a long-time user of electric stoves. Please know safety is our utmost priority, and we understand the concern this has caused you. We assure you that we take such matters seriously and will investigate this issue further to prevent future occurrences. Your feedback is vital in helping us improve our products and ensure the utmost safety for our customers. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to restore your trust in our products. ^Juvy LG
      Dangerous
      The stove has safety issues. There's a tiny label on the bottom of the stove that reads 'WARNING FIRE HAZARD. Accidental contact with the front burner knobs could activate the cooktop burners." While cleaning the stovetop, for example, the burners would often turn themselves on. After a fire in our kitchen, LG informed us we could purchase special "safety knobs" to add to the knob handles.
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      Response from LG Digital Customer CareFeb 28, 2024
      Hi there, Thank you for reaching us. I'm truly sorry to hear about the safety issues you've encountered with your LG stove. Your safety is our top priority, and it's concerning that the stove's design has led to potential fire hazards. I apologize for any distress or inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG
        Happy with purchase
        We've had this for a couple of weeks and extremely happy with the purchase. Really like the extra warmer burner and the boil mode.
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          • Verified Purchase
          Touch screen is easy to navigate. Like most of features, except smaller surface that I expected on top of the oven - cannot fit same amount of pans as I could. Reason - surface is deepened much more - at about 08-1 inch which was not expected.
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          • Verified Purchase
          I made the right decision…
          [This review was collected as part of a promotion.] I really like the range especially the double oven. Don’t mind not have the drawer space on the bottom - was always a mess anyway. Used the small oven for most of the baking, etc. and it does a nice job. One of the things I noticed about the burners is how evenly they heat. The whole burner heats up and not just the middle so things cook more evenly. There is also an extra large double burner - 12 inches so my biggest pans fit on it nicely.
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            I’ve alway wanted a double oven stove.
            [This review was collected as part of a promotion.] I love this double oven. We use the smaller during the week using less energy and less preheat time but have the larger oven for big meals as well as cooking both at the same time. There a 12 inch burner which is great for our larger pans. This is our 3rd LG product. The oven controls, timer, etc are on the back of the stove but the burner controls are on the front edge. These can be a problem as they can be turned on accidentally by leaning over them but not as bad as the digital controls on the front edge which are more easily turned on or off by leaning on the controls. Cant wait to try the steam clean option.
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              easy to clean
              best range so far. i like knob in front. and dobble owen.
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                Built better than most. Good controls.
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                • Verified Purchase
                Too many cons, not enough pros
                I’ve been using this stove/oven for about a month now. I like having a double oven, but there are too many cons. The knobs turn too easy and accidentally get turn on when leaning over the stove to get something out of the microwave. The temperatures aren’t accurate. Off by 15-20 even after adjusting in settings. It does not connect to the LG ThinQ app like the description says. LG support confirmed that there is no connectivity between this oven and the LG ThinQ app. Misadvertised
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                Response from LG Digital Customer CareFeb 5, 2024
                Hi, there. Thank you for taking the time to share your feedback on the LG Range (LDE4413ST) model. We appreciate your honesty and regret to hear about the inconvenience caused by the cons you mentioned. We understand your frustration with the knobs turning too easily and accidentally getting turned on, as well as the discrepancies in temperature accuracy and the lack of connectivity with the LG ThinQ app. We will work on rectifying these issues and improving the accuracy of our product descriptions.

                Please visit this link in regards of the temperature accuracy: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating-CT00000303-20150483199358. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG
                  I love my stove so much that I bought my son and his wife one for Christmas!
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
                  Started off great
                  Oven started off great now 6 months old is very unreliable and has problems with uneven cooking on stove top and both ovens. Do not buy if you like cooking all 3 meals a day.
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                  Response from LG Digital Care TeamJan 26, 2024
                  Hi there. We realize how you rely on your range to give you an even & consistent cook! Please reach out so that we can help zero in on the culprit and get this resolved! We're available to help at the handle @LGUSSupport. Send us a private message with your phone number and range information (model and serial numbers). It'd be our pleasure to get your range back to working the way it should! ^Chris
                    Easy to use the oven features.
                    [This review was collected as part of a promotion.] Very happy with the oven. Looks great and user friendly. We don't cook a lot of big items, so the two smaller ovens/convection are perfect for us. So far cooking with the ovens and the stove top, we have been getting good results.
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                      • Verified Purchase
                      Product had a large dent hidden under the tape to hold the door shut in shipping only discovered after delivery men left. I had them unbox everything to make sure no damage but did not think to take tape off.
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                      Response from LG Digital Customer CareJan 21, 2024
                      Hi, there. We sincerely apologize for the inconvenience caused by the hidden dent on your LG Range (LDE4413S) model. We understand your frustration and disappointment, especially after going through the trouble of unboxing everything to ensure no damage. To address this, we recommend reaching out to Home Depot customer service at 800-466-3337 for immediate assistance. Your feedback is important to us, and we will use it to improve our packaging and shipping processes to prevent similar incidents in the future. If you have further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products. ^Juvy LG
                      • Verified Purchase
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                      • Verified Purchase
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                      • Verified Purchase
                      Job done well. No problems.
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                      • Verified Purchase
                      Not the best experience
                      Out of the 6 months we’ve had our stove, it was only completely functional for 2 months. The stovetop had a malfunction that was “unheard of” according to the technician. It took 3 visits and almost 2 months to have a technician give up and advised us to have it replaced. Stainless steel is not fingerprint proof and was possibly the worst appliance to keep clean (i.e. streaks always present no matter how much effort went into cleaning). Otherwise, oven capabilities have worked well.
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                      Response from LG Digital Care TeamJan 18, 2024
                      Hi there. We realize your experience falls short of our standards. Please reach out to us so that we can help reach a resolution you can be satisfied with! If you wouldn't mind, send us a private message with your phone number and the model & serial numbers of your range. It's our pleasure to help, and we look forward to hearing from you! ^Chris
                        Broke the first time I used it
                        I was very excited to use this stove and the glass broke the first time I cooked dinner. I tried to work with LG support and it was a total nightmare. I am returning it and buying a different brand.
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                        Response from LG Digital Customer CareJan 17, 2024
                        Hi, Amar. We sincerely appreciate you taking the time to share your experience with the LG Range (LDE4413ST) model. We're truly sorry to hear about the unfortunate incident you encountered with the glass breaking during the first use and the subsequent challenges with LG support. To address this in regards with the return as you've mentioned, we recommend reaching out to The Home Depot customer service at 800-466-3337 for immediate assistance. If there's anything further we can do to assist you or if you'd like to explore alternative options, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG
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                          • Verified Purchase
                          Unreliable
                          Warranty is about to expire and neither oven heats properly. Has been repaired recently.
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                            Having the double oven during the holidays was super helpful. Pre-heating is notably quicker than my previous 1990's Kenmore.
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                            • Verified Purchase
                            Showing 1-30 of 1,285 reviews

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