Customer Reviews for LG 7.3 cu. ft. Double Oven Electric Range with ProBake Convection, Self Clean and EasyClean in Stainless Steel

Hi, there. We appreciate you sharing your detailed feedback with us, and it's disheartening to learn that you've experienced frequent issues and safety concerns with the LG Range (LDE4413ST) model, which is certainly not the experience we aim to provide. We understand the impact this has had on your cooking experience. We're here to help. Please visit this link to obtain more details on the issue you have been facing: https://www.lg.com/us/support/help-library/heating-too-much-or-not-heating-enough-electric-cooktop-ranges-CT00000303-20150482919447. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but I’m thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. ~Tanisha

Hi, Brian. Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and we're sincerely sorry to hear about the challenges you've experienced with the Double Oven Electric Range (LDE4413ST) model. Your concerns regarding the stainless steel, knobs, and burner sensitivity are valid, and we understand how frustrating it must be to deal with these issues.

We're constantly striving to improve our products, and your feedback is invaluable in helping us identify areas for enhancement. Please know that we take matters of safety very seriously, and we will be sure to address the sensitivity of the ultra heat burner and the lockout feature to ensure a safer and more user-friendly experience. For basic troubleshooting, tips and guidance on how to clean your unit, you may visit this link: https://www.lg.com/us/support/help-library/lg-range-how-to-clean-your-oven-using-easyclean-CT00000303-1384536447695. If you need further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is our top priority, and we hope to have the chance to restore your confidence in our products. ^Juvy

Hi there, Dennis. Thank you for taking the time to leave us a review on your electric oven. We understand the convenience of having a good working oven for your everyday life, and we'd be more than happy to see what we can do to fix this. Send us a private message on Facebook or X using @LGUSSupport or live chat through the link: http://spr.ly/6423RZaod ... ^Anthony.

Hi, SkyT. We appreciate you taking the time to share your feedback on the LG Range (LDE4413ST) model. We apologize for any inconvenience you have experienced and we understand your concerns regarding the burner knobs and the difficulty in keeping the surface top and stainless steel portion clean.

Your safety is of utmost importance to us, and we apologize for any potential hazards caused by the placement of the burner knobs. We will take your feedback into consideration as we continue to improve our products and ensure the safety and convenience of our customers. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops-CT00000303-20152320015536. If you require further assistance on your LG unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy

Hey there, we take the care and safety of our customers very seriously, and we are sorry to hear that you experienced this. We want to ensure our products are safe, and we strive for well-built products, so your feedback is greatly appreciated. Please send us a private message on our social media accounts @LGUSSupport with your model, serial, and phone number. ~TammyJo

Hey there, this is not what we like to hear, and we take this very seriously. We want to hear more about your experience and the specifications of your range. Please send us a detailed message on our social media, @LGUSSupport. ~Tegan

Hi Lisa. Thank you for reaching out to us. We appreciate your feedback on these dials. We hear you loud and clear. LG takes their customers comments seriously. If you have any future questions or concerns please don't hesitate to reach our social team @LGUSSUPPORT.