Customer Reviews for Malibu Wide Plank Manhattan Maple 3/8 in. T x 6.5 in. W Water Resistant Wire Brushed Engineered Hardwood Flooring (945.6 sq. ft./pallet)

We are excited you love your floor. Here are some tips to prevent scratching: There are ways to prevent scratches and dents on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors.
Scratching to any hard surface floor may occur if proper precautions are not taken, here are a few steps we suggest: Protect your floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor. • Place protective pads beneath furniture legs and other heavy objects. • Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high traffic areas • Use protective mats beneath rolling chairs and keep furniture casters clean. • Keep pets’ nails trimmed. • Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor

The entire Malibu Wide Plank Collection of Engineered & Solid Hardwood Flooring is extremely durable, easy to clean, easy to maintain, and a great investment in your home that will return your hard earned dollars in the long run over other flooring alternatives. All Hardwood Flooring from any manufacturer may dent if an object is dropped on it at the right angle. There are ways to prevent scratches and dents on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors.
Scratching to any hard surface floor may occur if proper precautions are not taken, here are a few steps we suggest: Protect your floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor. • Place protective pads beneath furniture legs and other heavy objects. • Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high traffic areas • Use protective mats beneath rolling chairs and keep furniture casters clean. • Keep pets’ nails trimmed. • Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor

All Malibu wide plank click lock 100% real Hardwood floors, are very easy to install as long as you’re using the right tools, and you’re following the detailed installation guidelines, a weekend DIY project or an easy do it for me professional install. You also may need a tapping block to ensure the click lock tongue engages into the groove. This collection features one of the best Click Lock systems available in the market today which has exceptional joint integrity when installed properly following the installation guidelines attached to each product listing page under info & Guides. For assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168 or customer service department at 650-416-7300.

Floors do not scratch themselves, something external is causing scratches. Shoes tracking in rocks, debris etc. The entire collection of Malibu Wide Plank Hardwood Flooring is very durable, however If you look up the definition of Scratch resistant it essentially means that the product is able to withstand minor scratches. There are ways to prevent scratches on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors. Moving heavy objects without a dolly and/or protective plywood beneath may cause damage to any type of flooring. Damage may also occur from spiked and/or high heels and pet claws. Falling objects can also dent or fracture any type of flooring.

The entire Malibu Wide Plank Collection of Engineered & Solid Hardwood Flooring is extremely durable, easy to clean, easy to maintain, and a great investment in your home that will return your hard earned dollars in the long run over other flooring alternatives.

There are ways to prevent scratches on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors.
Scratching to any hard surface floor may occur if proper precautions are not taken, here are a few steps we suggest: Protect your floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor. • Place protective pads beneath furniture legs and other heavy objects. • Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high traffic areas • Use protective mats beneath rolling chairs and keep furniture casters clean. • Keep pets’ nails trimmed. • Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor. For immediate assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168

For immediate assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168, customer service department at 650-416-7300. Use & Care Manual attached to each product listing page under "info & Guides". All Malibu Wide Plank Hardwood Collections are extremely easy to clean, easy to maintain. Attached to each product listing page under info & guides is the "Use & Care Manual". In Daily Maintenance please see below: Daily Maintenance 1. Sweep dust mop or vacuum your floor regularly to remove any particles that could cause abrasion or scratch your floor. CAUTION: Vacuums with a beater bar or power rotary brush head can damage a floor and should never be used. 2.Apply appropriate cleaning solution to the cleaning cloth / mop. Use a cleaner specifically manufactured for hardwood flooring such as Bona Hardwood Cleaner @ https://www.homedepot.com/p/Bona-32-oz-Hardwood-Cleaner-WM700051171/202528500 Internet #202528500: Do Not Use Water or Vinegar. Do NOT apply directly to the floor. • For tougher spots, use a higher concentration of isopropyl alcohol and distilled water. • For extreme cases, a solution of nail polish remover (acetone) and distilled water can be used. HINT: For best results, clean the floor in the same direction of the planks. When the cleaning cloth/mop becomes soiled, rinse or replace it with a clean one. Following up with a clean, dry cloth will remove residual streak marks and spots. 3. Do NOT leave any amount of liquids (water, juice, soft drinks, spills, etc.) on the floor. Clean any wet spots immediately. 4. Do NOT use a steam cleaner. 5. Do NOT use a wet mop or douse floor with water or liquid cleaners. Liquid can seep between the cracks and cause moisture damage. 6. Do NOT use any cleaning agents containing wax, oil or polish. Left over residue will form a dull film. 7. Do NOT use steel wool or scouring powder which will scratch the floor. Branded or Off-the-shelf Floor Care Products • If none of the above are effective and you choose to use a store bought product, test the product in a non conspicuous area (i.e., closet, corner, or scrap pieces) for potential adverse side effects.