Hello HomeDepotCustomer,
Thank you for taking the time to write a review. We appreciate your feedback and we're sorry to hear about the issue you encountered with our VF3502 bags. Rest assured, this is not a common occurrence for our product.
In regards to silica dust, we want to inform you that in order to comply with the OSHA silica rule, it is necessary to use a cyclonic pre separator in conjunction with a HEPA filter. We have specifically designed our VF6500 OSHA kit to meet these requirements and ensure optimal filtration. You can find this kit at your nearest Home Depot store or conveniently order it online at homedepot.com.
Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated Customer Service team at 1-800-474-3443. They are available Monday through Friday from 8:00 AM to 5:00 PM Central Standard Time and will be more than happy to assist you.
Once again, thank you for bringing this matter to our attention. We value your satisfaction and look forward to serving you better in the future.
Best regards,
RIDGID