We apologize that you were not thoroughly satisfied with Scotts Turf Builder Classic Drop Spreader for Seed and Fertilizer. We would be interested in speaking with you in further detail so that we can both extend to you our guarantee as well as learn more about this issue to make a more complete report to our Quality Assurance Department. We want you to be confident about our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call 877-220-3089 for assistance. When calling, please refer to this review.