It worked fine, but I took it back because it matched the faucet that I purchased, and the faucet was broken. Took them both back as part of the set.
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Verified Purchase
Jan 3, 2024
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Verified Purchase
Jan 3, 2024
I bought it to get part to fix a Bronze one
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Verified Purchase
Dec 21, 2023
not quality and to expensive
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Response from Kohler Product ExpertDec 21, 2023
Hi John, this is Sarah with Kohler Co. I am very sorry to hear about your disappointment with the quality of your soap/lotion dispenser. We are continually trying to improve our products and services and we would love to connect with you directly to learn more about your experience. Please email our team directly at KohlerCustServ@kohler.com. Kindly, Sarah S. Kohler Customer Service
Verified Purchase
Dec 19, 2023
Poorly designed
After 6 months the soap bottle fell off the dispenser creating a mess and rendering it unusable. Waste of money.
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Response from Kohler Product ExpertDec 20, 2023
uscs, this is Sarah with Kohler Customer Service. I am very sorry to hear that your bottle broke off after 6 months of use. This soap dispenser is intended to be refilled from above the counter, to prevent constant stress on the bottle from removing it. We would love to connect with you directly to assist with your warranty. Please email our team at KohlerCustServ@Kohler.com. Sincerely, Sarah S. Kohler Customer Service
Dec 13, 2023
Great product speedy delivery!
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Oct 25, 2023
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Verified Purchase
Oct 20, 2023
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Verified Purchase
Oct 4, 2023
Needed a replacement as the original ended up cracking after 15 years. Easy to replace but wish you could only buy the pump without everything else.
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Verified Purchase
Oct 4, 2023
using for kitchen sick dishsoap dispenser, replacing other brand that broke. This one is harder to push but better design/more sturdy than the other brand I had. I was unable to install myself due to reaching above and below my sink simumlaneously, needed a second person to help.
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Verified Purchase
Oct 4, 2023
Good quality, heavy duty, easy to install
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Verified Purchase
Sep 6, 2023
Very easy to install and classic simplicity of design.
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Verified Purchase
Sep 6, 2023
Salesman very helpful
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Verified Purchase
Sep 6, 2023
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Verified Purchase
Sep 6, 2023
I appreaciate you having one in stock, actually in the store. What I didn't appreciate the cost, which was about $22. more expensive than any of the other offerings that would of worked just perfectly-but did not have the color I needed.
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Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 16, 2023
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Verified Purchase
Aug 16, 2023
These are great. Sturdy, works well. The thing I like, is for one pump you get just the right amount of soap.
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Verified Purchase
Aug 16, 2023
plastic bottle broke off at the neck, have to return.
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Response from Kohler Product ExpertAug 17, 2023
HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear the bottle of your soap dispenser has broken. We take pride in our designs and are disappointed that your experience has been less than exceptional. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Verified Purchase
1 found this review helpful
Jul 27, 2023
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Verified Purchase
Jul 26, 2023
I pay more for Kohler products, because I expect superior quality over the competitors. I paid $45 for a replacement soap dispenser only to find that the arm with the hole that dispenses the soap is welded on crooked. Very disappointing!
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Response from Kohler Product ExpertJul 26, 2023
Hello, my name is Meli with Kohler Co. I am sorry to read the nozzle on your soap dispenser arrived crooked. We would like to connect directly to assist with a replacement. Please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
Verified Purchase
Jul 26, 2023
Quick and easy, found the item on the website and picked it up at the store 2 hours later. ?