Customer Reviews for Whirlpool 7.4 cu. ft. 240 Volt Stackable White Electric Ventless Dryer with Intuitive Touch Controls, ENERGY STAR
- Wrinkle Shield[ss]TM[/ss] keeps wrinkles from setting
- Get room to handle large loads with 7.4 cu. ft. capacity
- Energy Star[ss]R[/ss] Certified
Customer Reviews
Mar 2, 2023
Complete Waste of Money
Our dryer is ~16 mos old and we've had problems with it from Day 1. The hose that disburses water from the dryer continues to leak and has ruined surrounding carpet and wood floors multiple times (yes, multiple times). The dryer will turn itself off even though clothes are still very damp - even on a timed, manual cycle. And just recently we're getting this F9E2 error, which has to do something with wiring. Basically the appliance refuses to do what it's supposed to do, dry clothes. In all my years living with various appliances never had I had this much trouble with a single appliance.
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Response from Consumer CareMar 6, 2023
Thank you for sharing your insights with us, Mike G. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 271416.
We’re looking forward to hearing from you.
Marie Q
Customer review from whirlpool.comMar 2, 2023
Best option for heat pump dryer
[This review was collected as part of a promotion.] This is basically the only option for a heat pump dryer electric dryer. It’s pretty decent, takes abt an hour and half per load, sometimes need to add time dry because the sensor isn’t accurate. But it’s nice and big and best option for my apt.
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Customer review from whirlpool.comFeb 26, 2023
Great dryer, until it fails after a year.
The dryer is great initially, it is very gentle on clothes and saves power, however there is a major design flaw with the lint filter system. The secondary lint filter is very poorly made and will allow lint into the condenser coil area. This area is not accessible and cannot be cleaned by the end user. Lint will slowly accumulate here AND make its way into the water reservoir and clog up the pump. This will eventually give you an F2 E9 error, and the dryer will not work.
Except hundreds and hundreds of repair costs for a unit that will always have problems due to bad design. Unfortunately there isn’t another option for a large capacity ventless dryer, but you are probably better off with a unit from another brand that allows you to clean the condensing coils (GE has one that slides out for deep cleaning, but it is a 24” unit).
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Response from Consumer CareMar 2, 2023
Thank you for sharing your insights with us, Adnan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 269537.
We’re looking forward to hearing from you.
Marie Q
Customer review from whirlpool.comFeb 9, 2023
Full Size Heat Pump Dryer
[This review was collected as part of a promotion.] Slower than conventional dryer. Good thing is the dryer does not put as much heat into your close to dry them. First dryer came in broken and repair person did not know how to fix it. Whirlpool had to send me a second dryer which is working well.
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Customer review from whirlpool.comFeb 2, 2023
It’s fine
[This review was collected as part of a promotion.] I bought this a month ago. I am still learning how to use all the settings for the types of drying I need done. Thank goodness for the written manual that was provided.
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Customer review from whirlpool.comJan 25, 2023
Keeps shutting down the cycle
[This review was collected as part of a promotion.] Right after the dryer was installed, it shuts the cycle down after every few seconds, and one has to keep climbing down to open the door and close it again to restart the cycle. It has been harrowing so far to use such an expensive dryer. Tech said the motherboard has to be changed, guess what the part is not available. Why are these devices not tested well before delivery? How can whirlpool help fix this asap?
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Response from Consumer CareJan 27, 2023
Thank you for sharing your insights with us, Ash2022. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64213jmPb or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Customer review from whirlpool.comJan 14, 2023
Easy to use. Dries the clothes perfectly.
[This review was collected as part of a promotion.] My old dryer was located in the middle of the finished basement. The dryer vent cleaners could not clean the clogged vent hose because it was old and not up to code. What to do? Tear apart the walls and ceiling to put in a new hose??? That's when we first heard about ventless dryers! The perfect solution to our problem. We are VERY pleased with our new ventless dryer!
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Customer review from whirlpool.comJan 12, 2023
Love the Ventless
[This review was collected as part of a promotion.] We really needed a ventless dryer and this one fit the bill. The only complaint I have is the way the lint trap was constructed. It catches clothes. It's not broke, it's the design that has a gap and with the way the clothes spin, they catch. We put vent tape over the gap and it seems to work.
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Customer review from whirlpool.comJan 7, 2023
Failure after 1 year few months!
[This review was collected as part of a promotion.] I purchased my dryer June 2021 with a warranty. In October the dryer stopped running after a few minutes with an error code that was addressed in the manual as "call service". I called Whirlpool and they had no factory-authorized repair companies in my area! The insurance company said they'd reimburse me after getting estimates from another company to for them to authorize the repairs. We only found one company that would come to our house to repair this dryer - no one has experience with it. I am very unhappy, I chose Whirlpool for its reputation and being an American company. It is now January and I am still without a dryer. Did I say UNHAPPY? And ANGRY.
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Response from Consumer CareJan 10, 2023
Thank you for sharing your insights with us, longtoretire. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243TVb4 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Customer review from whirlpool.comJan 4, 2023
had it for a wee
had it for a couple of...
had it for a wee
had it for a couple of weeks. so far it isdoing a good job.clothes dry fine.
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Dec 30, 2022
Works great so far!
[This review was collected as part of a promotion.] I’d give it five stars, but I’ve only had it a month. Takes longer than conventional dryers to dry your clothes, but that is the nature of the beast. Does a great job, and I’m happy with the results so far!
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Customer review from whirlpool.comDec 23, 2022
Somewhat adequate at first but now awful
We purchased this ventless dryer in Sept 2021. We have laundered 100's of loads. We almost always clean both filters as indicated but dry times are still 2, 3 or more times as long as our old electric vented model.
We have 8 people in our household and laundry time is now typically literally all day and into the night, even with just three loads.
We are extremely disappointed in the drying ability of this machine and do not recommend purchasing it.
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Response from WhirlpoolTeamDec 26, 2022
Thank you for sharing your insights with us, Family987. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Dec 15, 2022
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Dec 9, 2022
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Nov 23, 2022
long drying time & required too much lint cleaning
Very disappointed! It requires so much of lint cleaning of 2 separate filters each time and it takes so long to dry clothes. For example, it takes more than 2 hours for towels. Now I see some lint/dust sticking onto the compressor which not reachable, it'll slow down dry time if it's not cleaned. I have to have a professional cleaning technician for the compressor which won't cover by warranty and expensive. Not worth it.
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Response from WhirlpoolTeamNov 25, 2022
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Nov 23, 2022
too much lint cleaning required
I strongly regret that I purchased this ventless dryer. It require too much "lint cleaning" from 2 separate filters every time, and each time I have to use my cordless vacuum to remove lint from the filter and to reach the back of it, located front of compressor. After used this dryer for 7 months, I see some lint build up on the compressor which require a professional clean service. That's too much! As other people say, the entire laundry room get so hot like sauna and also it takes long time to dry clothes.I wish I can trade in this dryer for regular one. It need high maintenance and not worth to have for the family of 5 which have lots of laundry. Very disappointed.
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Response from Consumer CareNov 25, 2022
Thank you for sharing your insights with us, kitty. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
Customer review from whirlpool.comNov 23, 2022
Totally disappointed
I purchased this dryer and less than a year from owning it, the dryer shuts off with E2-F9 codes, repairman has been out twice, seems as though the dryer interior vent allows fine particles of lint to escape into the dryer unit. I clean my dryer lint area at least every two days when I vacuum my floors, I vacuum the lint catch as well. Only two people in my household. This is going to be an on going problem, think again before buying!
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Response from WhirlpoolTeamNov 23, 2022
Thank you for sharing your insights with us, Angela. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Nov 20, 2022
Garbage
This thing needs a different name because I cannot call it a dryer. It has LITERALLY taken days for one load of clothes to be lightly famp. I have never hated a purchase more.
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Response from WhirlpoolTeamNov 21, 2022
Thank you for sharing your insights with us, Lindsey. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Nov 9, 2022
Ventless Dryer
So far it worked better that I expected
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Nov 9, 2022
Only full-size ventless dryer on market so stuck with it even if it’s not great.
Drum will stop turning mid cycle randomly within two weeks of use. Got repair guy out, but there’s no error code triggered by the problem and terrible idea to take apart the whole thing if you can’t even identify the problem on spot. Also very noisy. Both reviews and repair guy compare it to a refrigerator. You’d return a refrigerator that was this loud. This is the only full-size ventless dryer on the market so we’re stuck with it. This is what monopolies do.
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Response from WhirlpoolTeamNov 9, 2022
Thank you for sharing your insights with us, Patrick. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Oct 29, 2022
Absolute Garbage
I purchased this dryer for a new home. I specifically bought this because I wanted an American made product. I also live in a semi rural area. I have used this dryer no more than 5 times in the course of 1 year as I am still in the process of moving to my new home.
One week before the warranty expired the dryer failed. I called Whirlpool and after almost 20 days have finally been told whirlpool cannot arrange a repair and I need to take of this myself. Do not waste your money.
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Response from WhirlpoolTeamOct 31, 2022
Thank you for sharing your insights with us, DSwa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Oct 28, 2022
THE ADVENTURE BEGINS
[This review was collected as part of a promotion.] Changing to a HP dryer has been a goal and it's time has come for us. We made a quick reference sheep, laminated, and placed it next to the machine for quick reference. So far we are impressed and are waiting for the three and six month review of data to compare power use. The items do smell better and are softer with the HP method. The front panel is a wee bit sensitive as several times we have brushed against it and it has activated. The adventure continues...
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Customer review from whirlpool.comOct 27, 2022
So far this dryer has exceeded our expectations. Larger...
So far this dryer has exceeded our expectations. Larger loads do require a little more time to dry, but other than that, drying time is accurate to the time set on the control screen. We have had it for a little over a month now and no issues.
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Oct 25, 2022
Works well with the right settings, takes time
[This review was collected as part of a promotion.] The ventless style works well for my brick home and the heat pump technology saves me money. It's worth the extra care at selecting settings and extra time for dry laundry IMO.
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Customer review from whirlpool.comOct 25, 2022
7.4cu ft Front Load Heat Pump Dryer
[This review was collected as part of a promotion.] I live in a condo and had to have an electric ventless dryer. Having only used vented gas dryers I was pleasantly surprised with this dryer. I don't believe it takes much longer to dry than a vented dryer. I really like it but gave it 4 stars because I haven't had it long enough to give it 5 stars. VVut, so far I'm leaning that way. Time will tell.
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Customer review from whirlpool.comOct 23, 2022
What a disaster!
Have had four (4) service appointments, which have only made things worse. We waited weeks and weeks for the replacement motor to come in for appointment number 2 which led to worse problems than before the appointment, problems that continue today. The unit will only run for a couple of minutes before shutting down with E2 F9 errors. Even though we have had four unsuccessful repair visits, Whirlpool has refused to deem the unit non-repairable.
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Response from WhirlpoolTeamOct 24, 2022
Thank you for sharing your insights with us, Bob7. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Oct 23, 2022
Brand new kitchen with hardwood floors finished days before delivery....
Brand new kitchen with hardwood floors finished days before delivery. Home Depot installers brought ventless dryer into kitchen and proceeded to push unit into laundry area without installing feet. Massive gouges on new floor that we'll have to live with... HD should not "install" $1,500 appliances if they do not know what they are doing. Last Home Depot applicance purchase!
I am writing this review because the drain hose was not connected correctly and water flooded this same floor a month later. Now searching for replacement feet and instructions for correctly assembling hose. Disaster! Beware - install yourself or try your luck elsewhere.
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Response from WhirlpoolTeamOct 24, 2022
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Oct 21, 2022
Ventless experience
[This review was collected as part of a promotion.] We bought this dryer in September 2022, and it has been used to dry about 7 loads so far. Features are easy to use. It takes longer to dry a load of clothes, but it eventually does the job. We had to buy a ventless model because our new house had no options to place a vent (poor planning). I'll be getting used to it, but if I had my druthers, I'd get a vented model. The size is adequate for our family, and for the location it had to be placed in, it was satisfactory. For our situation it was a good choice. I am checking the "yes" I would recommend it to a friend, but only if they didn't have an option to use a vented dryer. The Whirlpool brand has a good reputation, and I hope to get many years of good service with this dryer.
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Customer review from whirlpool.comOct 16, 2022
FABULOUS
[This review was collected as part of a promotion.] We bought this a couple of months ago. When looking at new dryers we wanted to purchase a vent less dryer. It is time saving, not noisy and dries your clothes better. We are very pleased with our selection.
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Customer review from whirlpool.comOct 14, 2022
Beware - Clogs with Lint. Won't honor warranty
Bought it <1 year ago. Dry time has gradually gotten longer. A tech came out & said the compressor (like on an AC) is clogged with lint, so there's little airflow. I clean both lint filters & the housing for the second filter, but lint still got through. Cleaning the compressor requires taking apart the machine & removing the drum (bad design). Whirlpool says it's my problem & not covered by warranty. So, I need to pay a tech $450/year to clean the compressor. Bad design, worthless warranty.
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Response from WhirlpoolTeamOct 14, 2022
Thank you for sharing your insights with us, Jonathan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Compare Similar Items
Capacity - Dryer (cu. ft.) | |||
|---|---|---|---|
7.4 | 7.8 | 7.4 | 7.5 |
Product Depth (in.) | |||
31 in | 32 in | 31 in | 31.75 in |
Dryer Features | |||
Control Lock, Heat Pump, Moisture Sensor, Timed Dry | Adjustable End-of-Cycle Signal, Adjustable Legs, Control Lock, Damp Alert, Delay Start, Digital Cycle Countdown, Door Window, Four-Way Venting, Front Control, Interior Light, Lint Filter, Moisture Sensor, Sensor Dry, Timed Dry, Wi-Fi Enabled | Control Lock, Damp Alert, Digital Cycle Countdown, Four-Way Venting, Front Control, Interior Light, Lint Filter, Moisture Sensor, Rack, Remote Diagnostics, Timed Dry, Wi-Fi Enabled | Adjustable End-of-Cycle Signal, Automatic Temperature Control, Control Lock, Control Sounds On/Off, Damp Alert, Digital Cycle Countdown, Door Window, Four-Way Venting, Front Control, Interior Light, Lint Filter, Moisture Sensor, Rack, Remote Diagnostics, Sensor Dry, Timed Dry, Wi-Fi Enabled |
Stackable | |||
Stackable | Stackable | Stackable | Stackable |
Matching Washer Type | |||
Front Load Matching | Front Load Matching | Front Load Matching | Front Load Matching |
