Help and Customer Service Center
Online Order Support
Text with Online Customer Support
To reach us for support, text SUPPORT to 38698 and start a conversation with our online customer care team. Message and data rates may apply. Message frequency varies. Reply HELP for help and STOP to stop.
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Call us
Homedepot.com
Major Appliances Support: 1-800-455-3869
Homedepot.com Online Order Support: 1-800-430-3376
In-Store Purchase Support
Call us
Primary Customer Service
1-800-HOME-DEPOT (466-3337)
Additional Resources
Want to instantly check the status of an order? Track Your Order
Want to email us? Please be aware that responses via email may currently take up to 7 days. For immediate assistance, please contact our representatives via phone at 1-800-HOME-DEPOT (466-3337). To continue, click here to send us an email.
Consumer & Commercial Credit Customer Service
Consumer Credit Card Account
1-800-677-0232
Commercial Revolving Charge Card
1-800-685-6691
Commercial Credit Card Account
1-800-395-7363
Whether you want to check your online order status, manage your Home Depot credit card or check your Home Depot gift card balance, our online Help Center can help answer any questions you may have. You can also use our site to access more information about the Home Depot return policy. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops.