#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)526-8428
Tool & Truck Rental(503)646-1525
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13700 Nw Science Pk Dr
Portland, OR 97229
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 448 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (448)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 448 reviews
Knowledgeable staff in paint department
I needed help selecting a solvent to remove non-slip stickers of a cast iron tub.
by
  • DIY
  • Recommended
great service
store was clean and items very easy to find and service is good
by
  • Pro
  • Recommended
Great store experience
Sales associate was extremely helpful, knew immediately what I was describing and knew where to find it; got me in and out of the store in record time.
by
  • Pro
  • Recommended
Great experience & we will use this store again & again.
The associates are always friendly & courteous & helpful. If one doesn't know the answer to our question they ask another one. We always have a pleasant experience at check out. They also are very helpful & courteous.
by
  • DIY
  • Recommended
Fantastic store help
Hugh helped me find a sharpening stone and shower molding. His personality and store knowledge exemplifies the meaning of customer service. It is truly rare to find someone of his caliber now a days. Mike Hintz
by
  • DIY
  • Recommended
Good experience
After getting lost for a bit, I was helped by a store associate who knew exactly where the product I needed was. The check out was quick and the cashier was friendly.
by
  • DIY
  • Recommended
Had what I needed
I didn't require any assistance but was greeted when I entered the store and was asked if I needed help. I found what I needed easily and the items were organized.
by
  • DIY
  • Recommended
Great shopping experience
Finding the products I wanted was quick and easy. The garden associates were very helpful and knowledgeable.
by
  • DIY
  • Recommended
Excellent customer service
Always ready to help, Easy access to loading dock,
by
  • DIY
  • Recommended
great store experience
the products was easy to find and the associates was very helpful.
by
  • Pro
  • Recommended
Great Store!!!
Always a great experience going into this Home Depot - always very helpful staff and well organized store.
by
  • Verified Purchase
  • DIY
  • Recommended
Friendly staff
Joshua L. was very helpful, polite and patient during checkout. He answered all my questions professionally and was polite and friendly.
by
    • Recommended
    Best visit to a Home Depot-EVER!!!
    An associate, Jake, noticed my wife and I looking at a Kohler Toilet end display and asked if we needed any help or assistance. He was friendly, courteous,informative, and listened to our problem. He then proceeded to give us options on various toilets, pricing, reliability, easy installation. Jake represents the Home Depot like an ambassador does for his country. He made our visit one that we will remember for a long time. We met another fine ambassador for your company, the cashier. She saved us a lot of money by asking us a lot of great questions: 1. do we have a Home Depot card? We didn't. She said it would save us $25 on our purchase, we got a Home Depot right then and there 2. Was I a veteran? I was and it saved me 10% 3. She gave me a paper to fill out for a $50 rebate on the type toilet I purchased and took the time out to explain what to do and how to fill it out. WOW!!! I have never been treated this well in ANY STORE I have ever shopped. Needless to say, My wife and my shopping experience at Home Depot today was an extraordinary adventure and actually made shopping fun again.
    by
    • Pro
    • Recommended
    Clean, well organized store with lots of stock on hand
    Variety of choices in the hardware department with varying price ranges. Helpful staff. Checkout lines were a bit long . . . there is an option for self-check.
    by
      • Recommended
      Saved Me Time!
      I needed several products related to minor fixes/repairs of my own home. I kind of knew what I wanted, but still had some questions. I meet a store associate within seconds of looking around for one and he walked me to every product I was looking for and showed me my options. He was great!
      by
      • DIY
      • Recommended
      Good experience
      Daniel did a great job. Easy to checkout with and friendly.
      by
      • DIY
      • Recommended
      Outstanding Service
      Every isle I went to I was greeted by an associated and asked if they could help me or if I had any questions. At checkout someone was right there offering to help me take my stuff to my vehicle. I really appreciated the way the associates engaged with all the customers there.
      by
      • DIY
      • Recommended
      Great experience
      The associate was very helpful in finding us what we needed and spent the right amount of time to help us. Great job!!
      by
        • Recommended
        Recommended
        Associates are always helpful and guide you in the right direction. Love to come back to buy stuff here.
        by
        • Pro
        • Recommended
        Excellent customer service --- Thank you, Charlie
        I went into the store to buy a gas grill but I wasn't sure what type of grill would be best for me. I found an associate, Charlie, to help. He took the time to ask the right questions and walk me through the different options and pricing. He was excellent! Because of Charlie, I will be returning to this specific location when I need items from Home Depot.
        by
          • Recommended
          Great store experience
          I love going to my Home Depot store. I spend entirely too much time their; the associates are very friendly and helpful if and when you need it. I like to go down each isle to make sure I don't miss anything I might need (almost all, I might skip certain depts. like garden, paints, & stick to the front isles).
          by
          • DIY
          • Recommended
          Very friendly and easy place to find what you need
          I have lived in the area for some time and have shopped at this specific HD many times. I have usually found what I needed and got the help that I needed. I also appreciate that they are dog friendly. The associates are knowledgeable for the most part and its pretty easy to get in an out, or hang out all day if you want.
          by
          • DIY
          • Recommended
          Great Team!
          what a helpful and kind team at this store (even on a very busy day!). Thank you!
          by
            • Recommended
            Home depot is great store
            good store to have the home and garden products . The name Home depot is good for products warranty and easy to return the items. The home depot price is affordable. I like to shop at Home depot
            by
            • Pro
            Service is not there, your on your own
            You wait around for an hour while they try and locate the product that the computer says is in stock but they can't find it and you are told to go to another store 10 miles away and try the same scenario over again. What a wasted trip. 70 miles of travel and no product to show for it. I will try another big box lumber yard next time.
            by
            • DIY
            1 found this review helpful
            Great store experience
            My experience at the store was fun and exciting. I was helped by two associates that helped me pick out my countertops and backsplash. I can't wait till it's installed. They were great and very helpful with me picking out what i;m going to have as final project. thanks
            by
            • Pro
            • Recommended
            Great experience with selecting countertops and backsplash
            Everything was a great experience staff were knowledgeable about products I purchased very friendly staff clean store and very helpful
            by
            • Pro
            • Recommended
            Thank-you
            Went online to research, what I needed and what products I needed to do the job right. You had everything in stock per the Home Depot app I was using, got there at 7:00 AM, used app to find where in store products where. Picked up everything, even had time to browse alittle check out was great, you hired the right person, watching her handle some customers in front of line, and talking each person with a welcome smile and hello, even thou customer in front was a little difficult. You can tell she really likes working at Home Depot and customer service, great positive employee she is a keeper
            by
            • DIY
            great store- friendly staff
            great staff and friendly atmosphere. nice place to get all your hardware stuffs. easy returns
            by
            • Pro
            • Recommended
            This store is well organized, with a wide varity of products at reasonable prices!
            Seeking items for business or work place ~ this is the site for an outstanding shopping experience. While your there browse the isles to increase knowledge base of available products. This is a 'do it yourself' candy store....
            by
            • DIY
            • Recommended
            Showing 1-30 of 448 reviews

            Nearby Stores

            4401 Sw 110th Ave

            Beaverton, OR 97005

            2.82 mi

            Tool & Truck Rental

            (503)605-4408

            Pro Service Desk

            (503)605-4402

            Mon-Sat: 6:00am - 9:00pm

            Sun: 7:00am - 8:00pm

            1950 Se Minter Bridge Rd

            Hillsboro, OR 97123

            7.07 mi

            Tool & Truck Rental

            (503)615-5410

            Pro Service Desk

            (503)615-5404

            Mon-Sat: 6:00am - 10:00pm

            Sun: 7:00am - 8:00pm

            14800 Sw Sequoia Pkwy

            Tigard, OR 97224

            8.39 mi

            Tool & Truck Rental

            (503)624-3505

            Pro Service Desk

            (503)624-3506

            Mon-Sat: 6:00am - 10:00pm

            Sun: 7:00am - 8:00pm