#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(601)591-1104

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

200 Orleans Way

Brandon, MS 39042

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 580 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (580)
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Showing 1-30 of 580 reviews
Paint match perfect
I needed helped with matching paint color to with a previous color that I did not know the name of. The customer service, Jenn, was very helpful and match the color perfectly.
by
    • Recommended
    Huge selection
    I came in with questions and they were so helpful and friendly. I was so impressed with the service I got a d I will be back
    by
      • Recommended
      Great customer service
      This location has a friendly and informative staff.
      by
        • Recommended
        Great customer service
        Amazingly friendly staff. Helpful across the store and greeted by everyone.
        by
          Checkout
          Great customer service on checkout!!
          by
            • Recommended
            Awesome Customer Service
            The staff I encountered were very polite and approached me to assist with my needs.
            by
              Under staffed
              I’ve been shopping at this store since if first opened. The first few years it was well staffed with knowledgeable personnel. But now the store is terribly understaffed and in departments like plumbing and electrical and even the garden section, they’re virtually no one working in these departments that know anything about what they’re selling. When you go to this store, you better know what you want, why you want it, and where it is. On several occasions, I have helped people who were in the plumbing section trying to figure out what they needed to fix a problem. If it weren’t so close to my house, I wouldn’t shop at this store. But luckily, I never need to ask any one for advice.
              by
                Good store. Hard to not like it
                They have what we need. The only reason I didn't give 5 stars is because we should probably be realistic and say 5 stars isn't achievable.
                by
                  Great store
                  Easy to shop and with today like it is most of the time I can find what I w.
                  by
                    • Recommended
                    Great store!
                    I visited this store multiple times recently while I was landscaping my home and they always had everything I needed and are so friendly! My cashier Ms. Oletha was so kind! Would definitely recommend shopping here.
                    by
                      • Recommended
                      SUPER friendly associate in self-check out!
                      Miss Sandra at selfcheck is super friendly and helpful.
                      by
                        • Recommended
                        Poor customer service and lack of help
                        Please train employees better on what good customer service is. Employee help was scarce and most of the ones there did not appear willing to help or happy to be working there.
                        by
                          Internal wi-fi signal for customer use
                          Your internal wi-fi signal or just the ability to log into the Home Depot app inside the store is nearly non-existent. Using the app to find products to buy or use the military appreciation discount is hindered by a weak signal. Maybe you could boost the internal signal that is dedicated to customers and employee usage and still maintain cybersecurity.
                          by
                            Friendly customer service
                            My mom and I ordered flooring today and Elizabeth was so helpful and so engaging and so funny. We would’ve gotten the flooring either way but she made it a fun process.
                            by
                              • Recommended
                              Not getting what you ordered
                              People at this store don’t care bought two tool box’s recived one driver left to go back to get it never called back or answer his phone store manager didn’t call back got a refund for the box I didn’t get but sill paid shipping on both only Manager that care an help me was Walter very nice on sat morning got my refund to day
                              by
                                Fantastic custmer service from Elizabeth Warren
                                Just wsnted to give a shout out to Elizabeth in appliances.. excellent team member, and really helped me choose what to purchase.
                                by
                                  • Recommended
                                  Great Store
                                  I travel out of my way to come to this location. They always have everything we need stocked. Associate are always available to help even if they are short staffed. Management cares about store appearance and availability.
                                  by
                                    • Recommended
                                    Great selection
                                    I can shop most of everything I need, just one stop. Save time and staff are friendly and they help me to get the right parts
                                    by
                                      • Recommended
                                      Great store
                                      We have bought many things here over the years and we are fans of Home Depot
                                      by
                                        • Recommended
                                        Well stocked
                                        They have everything I need and some thing I don't need but I buy anyway! A handyman paradise!
                                        by
                                          • Recommended
                                          A wonderful store and employees!!!! Friends you must shop at the Brandon store!!!
                                          A+ A+ A+ A+ A+ My shopping experience was wonderful and the employees are very hepful!!!
                                          by
                                            • Recommended
                                            This place is a mess
                                            The outside garden area is a complete mess. Stacks of merchandise inside with no prices. Stuff just shoved where ever. I have never seen this HomeDepot look such a ness
                                            by
                                              Clean it up
                                              Exterior trash cans overflowing, aisle’s crowded with merchandise. Not the best shopping experience.
                                              by
                                                Awesome Customer Focus
                                                Awesome Customer Focus
                                                by
                                                  • Recommended
                                                  Building Fence
                                                  In the past year, I’ve made many purchases to build a fence in my yard. All of the employees have been very helpful with a special SHOUT OUT to Reggie!!
                                                  by
                                                    • Recommended
                                                    Great improvement
                                                    We have noticed a huge difference in the number of people willing to help and friendliness throughout the store. Great experience.
                                                    by
                                                      • Recommended
                                                      Great people here
                                                      Cher Bear in paint department is awesome
                                                      by
                                                        Service at the Home Depot
                                                        This is a great place to get all your home needs...they are very nice and helpful and friendly!
                                                        by
                                                          • Recommended
                                                          Well stocked and organized
                                                          Well stocked, organized, friendly staff… that’s what a great experience is made of and what you will find at the Brandon Home Depot!
                                                          by
                                                            • Recommended
                                                            Shopping
                                                            Purchased a refrigerator and will have to wait a week for delivery. I hope it doesn't have any issues and will last 15 years.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 580 reviews

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