Filter Reviews By:Rating, Profile, Gender, Age (580)
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Showing 1-30 of 580 reviews
Feb 17, 2024
Paint match perfect
I needed helped with matching paint color to with a previous color that I did not know the name of. The customer service, Jenn, was very helpful and match the color perfectly.
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Recommended
Jan 26, 2024
Huge selection
I came in with questions and they were so helpful and friendly. I was so impressed with the service I got a d I will be back
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Recommended
Jan 22, 2024
Great customer service
This location has a friendly and informative staff.
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Recommended
Dec 29, 2023
Great customer service
Amazingly friendly staff. Helpful across the store and greeted by everyone.
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Nov 21, 2023
Checkout
Great customer service on checkout!!
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Recommended
Nov 16, 2023
Awesome Customer Service
The staff I encountered were very polite and approached me to assist with my needs.
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Oct 29, 2023
Under staffed
I’ve been shopping at this store since if first opened. The first few years it was well staffed with knowledgeable personnel. But now the store is terribly understaffed and in departments like plumbing and electrical and even the garden section, they’re virtually no one working in these departments that know anything about what they’re selling. When you go to this store, you better know what you want, why you want it, and where it is. On several occasions, I have helped people who were in the plumbing section trying to figure out what they needed to fix a problem. If it weren’t so close to my house, I wouldn’t shop at this store. But luckily, I never need to ask any one for advice.
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Oct 14, 2023
Good store. Hard to not like it
They have what we need. The only reason I didn't give 5 stars is because we should probably be realistic and say 5 stars isn't achievable.
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Sep 30, 2023
Great store
Easy to shop and with today like it is most of the time I can find what I w.
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Recommended
Sep 11, 2023
Great store!
I visited this store multiple times recently while I was landscaping my home and they always had everything I needed and are so friendly! My cashier Ms. Oletha was so kind! Would definitely recommend shopping here.
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Recommended
Aug 11, 2023
SUPER friendly associate in self-check out!
Miss Sandra at selfcheck is super friendly and helpful.
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Recommended
Jul 29, 2023
Poor customer service and lack of help
Please train employees better on what good customer service is. Employee help was scarce and most of the ones there did not appear willing to help or happy to be working there.
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Jul 13, 2023
Internal wi-fi signal for customer use
Your internal wi-fi signal or just the ability to log into the Home Depot app inside the store is nearly non-existent. Using the app to find products to buy or use the military appreciation discount is hindered by a weak signal. Maybe you could boost the internal signal that is dedicated to customers and employee usage and still maintain cybersecurity.
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Jul 3, 2023
Friendly customer service
My mom and I ordered flooring today and Elizabeth was so helpful and so engaging and so funny. We would’ve gotten the flooring either way but she made it a fun process.
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Recommended
Jun 19, 2023
Not getting what you ordered
People at this store don’t care bought two tool box’s recived one driver left to go back to get it never called back or answer his phone store manager didn’t call back got a refund for the box I didn’t get but sill paid shipping on both only Manager that care an help me was Walter very nice on sat morning got my refund to day
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Jun 13, 2023
Fantastic custmer service from Elizabeth Warren
Just wsnted to give a shout out to Elizabeth in appliances.. excellent team member, and really helped me choose what to purchase.
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Recommended
Jun 8, 2023
Great Store
I travel out of my way to come to this location. They always have everything we need stocked. Associate are always available to help even if they are short staffed. Management cares about store appearance and availability.
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Recommended
May 25, 2023
Great selection
I can shop most of everything I need, just one stop. Save time and staff are friendly and they help me to get the right parts
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Recommended
May 16, 2023
Great store
We have bought many things here over the years and we are fans of Home Depot
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Recommended
May 16, 2023
Well stocked
They have everything I need and some thing I don't need but I buy anyway! A handyman paradise!
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Recommended
May 11, 2023
A wonderful store and employees!!!! Friends you must shop at the Brandon store!!!
A+ A+ A+ A+ A+ My shopping experience was wonderful and the employees are very hepful!!!
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Recommended
Apr 15, 2023
This place is a mess
The outside garden area is a complete mess. Stacks of merchandise inside with no prices. Stuff just shoved where ever. I have never seen this HomeDepot look such a ness
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Apr 6, 2023
Clean it up
Exterior trash cans overflowing, aisle’s crowded with merchandise. Not the best shopping experience.
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Apr 3, 2023
Awesome Customer Focus
Awesome Customer Focus
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Recommended
Mar 25, 2023
Building Fence
In the past year, I’ve made many purchases to build a fence in my yard. All of the employees have been very helpful with a special SHOUT OUT to Reggie!!
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Recommended
Mar 11, 2023
Great improvement
We have noticed a huge difference in the number of people willing to help and friendliness throughout the store. Great experience.
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Recommended
Mar 8, 2023
Great people here
Cher Bear in paint department is awesome
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Feb 21, 2023
Service at the Home Depot
This is a great place to get all your home needs...they are very nice and helpful and friendly!
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Recommended
Feb 18, 2023
Well stocked and organized
Well stocked, organized, friendly staff… that’s what a great experience is made of and what you will find at the Brandon Home Depot!
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Recommended
Feb 9, 2023
Shopping
Purchased a refrigerator and will have to wait a week for delivery. I hope it doesn't have any issues and will last 15 years.