#1 Home Improvement Retailer

Hilo #8453

Store Details

Contact Us
Pro Service Desk(808)920-8403
Tool & Truck Rental(808)920-8409
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
380 Makaala Street
Hilo, HI 96720
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking materials, bringing us one step closer to a circular economy.

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LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to our local communities and the environment. We are your partners in environmental sustainability. Learn more about our commitment to economic responsibility.

Store Details

Welcome to the Hilo Home Depot. We hope you'll come by and meet our helpful team today.

We pride ourselves on our ability to help you finish your project, everyday. From gardening tools to appliances our team will take care of you. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At Home Depot, getting involved in our community is important to us. We support Habitat for Humanity of Hawaii Island, Relay for Life of Hilo, Adopt-A-Highway and local veteran organizations. We are also committed to helping our customers get the job done right, with workshops on a wide variety of topics to give you the skills to complete your project.

We're here to assist you in every step of your project. Stop by and see us today.

Sincerely,

The Hilo Hardware Store Team

Is there an appliance sale for Memorial Day?

The bargains you've been looking for are here from May 16th through May 27th! Find great Memorial Day deals to upgrade every part of your home. We've got savings on tools, grills, outdoor power equipment, bathroom accessories, and more. Save big by shopping our Memorial Day Sale on The Home Depot mobile app or in person at your nearest store.

When is the Mother's Day Sale?

Our Mother's Day Sale can help you make Mom smile with thoughtful gifts. Whether she's into smart home accessories, has been eyeing tools for her latest DIY project, or wants new home decor, we've got the Mother's Day deals you've been looking for. Find unbelievable prices from May 2nd to May 12th. We've also got impressive bargains on small appliances that make a big difference in the kitchen, like blenders and mixers. Outdoor moms will love lawn and garden gifts and patio furniture upgrades, too. If you're unsure of the perfect present, a gift card is always a winner. Drop by the store today or shop with our mobile app.

Are Kids Workshops offered at the Hilo Home Depot?

Yes, the Hilo store does offer in-person Kids Workshops. These free in-store events take place every first Saturday of the month between 9am-noon. Registration for workshops is now available online. Keep little doers engaged with a new kit pack for each event. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Visit our customer service counter or call us to order your kit.

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are a popular present for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to give and to receive. Purchase gift cards at our brick-and-mortar stores or online at homedepot.com. If you're a recipient, you can check your gift card balance online or visit the Hilo Home Depot and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Hilo offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. We will bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

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Customer Store Reviews

  • 4.5 out of 1,160 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,160)
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Showing 1-10 of 1,160 reviews
Great customer services
Always checking products and taking good care to customers
by
    • Recommended
    Great Customer service from Nena and Ricky
    Great customer service from Nena and Ricky, They got me the right products I came home and was able to fix my ceiling fan. They had plenty Aloha
    by
      • Recommended
      Convenient
      Purchased new water heater… JEM was friendly helpful and accommodating… two other floor employees so rude … JEM made up for the unpleasant people and because of her I will shop again at the Hilo Home Depot
      by
        • Recommended
        Home Depot Hilo
        I would like to recognize two employees who are model employees and show the greatest customer service to go above and beyond. Dina and Estelle! Much Mahalo for all you do!
        by
          • Recommended
          Customer service
          Estelle was very professional and welcoming
          by
            • Recommended
            Exceptional Service
            I shopped at Home Depot today for a roto-tiller. I found one that I thought might work. It was locked up in a display cage (a sad commentary on our society, I'm afraid), so I found a staff member in the next aisle and asked for his assistance. He was eager to help (one star). He got the item out of the cage, and explained certain important points about it (another star). I then asked him about batteries for lawn tools. He showed them to me, but I was quickly put off by the price. Not to be deterred, he told me how I could get a battery, AND another piece of gear for less money than just a battery alone (another star). His help didn't stop there. These items were heavy and he even carried one of them to the checkout register for me (a fourth star). After spending a couple hundred bucks, I was so happy that I forgot to buy the $5 item that I went there for in the first place. After I loaded up my purchases, I went back in and got it. To conclude, this Home Depot outlet is always pretty good, but the experience I had today was exceptional.
            by
              • Recommended
              Great Customer Service provided by Cade
              The Hilo Home Depot has great employees. I want to acknowledge Cade. He went above and beyond to make my shopping experience great. Cade is kind, knowledgeable, patient and truly listens.
              by
                • Recommended
                Jasmine and Mark at the Hilo Home Depot are the BEST WORKERS!
                These two, wonderful people went out of their way to help me. Not once, but several times. They stopped what they were doing just to help me with every little thing. A lot of the products that I purchased that day were recommended by them. I was very impressed with their knowledge and customer skills. Please acknowledge them for their work
                by
                  • Recommended
                  Carpeting Dept.
                  Excellent customer service. Gregg Frazier helped us out very well. He was being trained by the manager, did not get her name, but she was awesome.
                  by
                    Above and beyond
                    Excellent customer service shout out to Rahula,Gerald and Joe B and everyone else who helped us in getting our Honda generator from way back in the stock room we really appreciate it everyone
                    by
                      • Recommended
                      Showing 1-10 of 1,160 reviews