#1 Home Improvement Retailer

Hilo #8453

Store Details

Contact Us
Pro Service Desk(808)920-8403
Tool & Truck Rental(808)920-8409
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
380 Makaala Street
Hilo, HI 96720
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used in composite decking, bringing us one step closer to a circular economy.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment and our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Hilo Home Depot. Visit us in the store and meet our helpful team today.

We pride ourselves on our ability to help with your home improvement jobs. When you need anything from flashlights to curtains, just ask, and our associates will take care of you. You can buy online and ship to the Hilo store using our product locator app.

At The Home Depot, community involvement is important to us. We support Habitat for Humanity of Hawaii Island, Relay for Life of Hilo, Adopt-A-Highway and local veteran organizations.

We're here to provide the guidance you need — every step of the way. We hope you'll stop by soon. Browse our local ad before you visit to learn more about great in-store deals.

Sincerely,

The Hilo Hardware Store Team

Do drip irrigation systems make watering easier?

We have all the sprinkler parts and pipes you need to repair or build your system. When you install an irrigation sprinkler system, you can keep your lawn and garden healthy this summer with less effort. Update your watering cans and hoses to enjoy your greenery and flowers as you care for them.

When is the next free Kids Workshop?

Stop in for the Kids Workshop from 9 a.m. to noon on August 3rd for this month's project. Building this standing whiteboard is a great way to encourage your child's creativity, listening abilities, and fine motor skills. Team up with your little ones to make this fun craft while supplies last. The best part is drawing on it, so leave some time to doodle and share your art with your fellow creatives!

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are a popular choice for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to receive and to give. You can buy gift cards online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot Hilo offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.5 out of 1,165 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,165)
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Showing 1-10 of 1,165 reviews
Great customer services
Always checking products and taking good care to customers
by
    • Recommended
    Great Customer service from Nena and Ricky
    Great customer service from Nena and Ricky, They got me the right products I came home and was able to fix my ceiling fan. They had plenty Aloha
    by
      • Recommended
      Convenient
      Purchased new water heater… JEM was friendly helpful and accommodating… two other floor employees so rude … JEM made up for the unpleasant people and because of her I will shop again at the Hilo Home Depot
      by
        • Recommended
        Great staff assistance
        I love that staff always help me find what I need
        by
          • Recommended
          Plumbing
          Home Depot always has something you can use
          by
            • Recommended
            Always giving Aloha and helpful in every way! Our Favorite Store for our home building, garden and other projects!
            Always giving Aloha and helpful in every way! Our Favorite Store for any of our Home, Garden and Special Projects
            by
              • Recommended
              Lost a great countertop
              I bought a beautiful countertop to be held for delivery some time later. When I went to retrieve it, I was told there were two left on the shelves, and both had small scratches. I looked at them, and decided not to accept either. I learned that another (unscrupulous) associate had actually sold the countertop I'd paid for, that was held (in "the back," not on the selling floor shelves) to another customer. I did get a refund, of course. But I've never looked for another large building material in that local store. I cannot be sure that what I buy will actually be there for me when I go back to receive it. I'm appalled that this happened at all.
              by
                Home Depot Hilo
                I would like to recognize two employees who are model employees and show the greatest customer service to go above and beyond. Dina and Estelle! Much Mahalo for all you do!
                by
                  • Recommended
                  Customer service
                  Estelle was very professional and welcoming
                  by
                    • Recommended
                    Exceptional Service
                    I shopped at Home Depot today for a roto-tiller. I found one that I thought might work. It was locked up in a display cage (a sad commentary on our society, I'm afraid), so I found a staff member in the next aisle and asked for his assistance. He was eager to help (one star). He got the item out of the cage, and explained certain important points about it (another star). I then asked him about batteries for lawn tools. He showed them to me, but I was quickly put off by the price. Not to be deterred, he told me how I could get a battery, AND another piece of gear for less money than just a battery alone (another star). His help didn't stop there. These items were heavy and he even carried one of them to the checkout register for me (a fourth star). After spending a couple hundred bucks, I was so happy that I forgot to buy the $5 item that I went there for in the first place. After I loaded up my purchases, I went back in and got it. To conclude, this Home Depot outlet is always pretty good, but the experience I had today was exceptional.
                    by
                      • Recommended
                      Showing 1-10 of 1,165 reviews